Rollersnakes Omdömen 

Limited contact details, unable to actually speak to anyone, vague returns policy. Would not deal with again.

Had a problem with a delivered product. Contacted support who offered to resolve it. Even when the process didn't go right, they handled it excellently. Very happy with the service. Will shop again

Amazing shop, been going here for years :)
The layout of the shop is the best it's ever been, reasonable prices and great service !!

Roller skates were sent to wrong delivery address, rollersnakes had no clue and advisors ‘Georgina and George’ wernt helpful at all in investigating, advised me to speak to Royal Mail myself, won’t be ordering from here again!

Always amazing, great selection of products at good prices.

Have ordered from Rollersnakes many times. Fast delivery and great variety of brands!

I ordered a pair of Rio Roller Milkshake Quad Skates, Bullet Combo Deluxe Triple Pad Set and SFR Helmet Matte Black. They arrived on time together in one big box (the skates and helmet came in their own smaller box). Very happy with the delivery and product (so far).

Good in terms of range, quality, and the shipping is as standard.

However I recently ordered some shoes which were a bit too narrow for my feet so I wanted to return them only to find out you have to pay to do this, although it is a small cost of £2.99 it’s very rare to find a company that charges for returns nowadays and did surprise me that a good company such a Rollersnakes does this.

Also I ordered a package a few months ago which was a pair of shoes and hat for my partners birthday and also received within my package another pair of shoes and a hat meant for someone else - I didn’t raise this issue to Rollersnakes as luckily the person who’s order it was lived near me so I dropped it off, however that could have been much different and if I would have had to pay £2.99 to send it back when it happened I would have been pretty upset as that is not my mistake.

Have bought alot from Rollersnakes, have never had a bad experience. Pretty much everything you could need in the store and when I have had any questions, they have been really helpful. Would highly recommend

Terrible customer service and support in trying to resolve my issue with a parcel that was supposed to be delivered last month and never surfaced. I have paid £173 for an order I haven't received.

I have written a review about Rollersnakes before but I just had to do another one after a recent on-line purchase that was great. I

The product was fantastic but it was something else that struck me that bears mentioning.

There are plenty of skate shops out there but only a small handful seem to care about being accessible to people who may not have a lot of money to spend. The £60-£90 hoody, for example, is such a common sight these days in many skate shops and it is the height of absurdity. You wonder who sites like that cater to!

Rollersnakes actually offers a broad range of price points and that is so crucial for the long-term sustainability of the culture and helping to let a diverse group of people feel a parte. Rollersnakes offers it all, ships super fast and generally seems to show a passion for the scene.

Bit of a soapbox, but felt it had to be said.

Much love everyone, take care.

Great price, communication and delivery

As a regular customer of Rollersnakes, I can honestly say the customer service and customer relations are incredible. I wanted a few things reserved, as I didn't have money until a certain date and they took the time and effort to sort this query out for me. They were very efficient, professional and helpful. They also kept in contact the whole time and made sure everything went smoothly during the whole process. Greg and Georgia were fantastic dealing with my query and I say thank you for your time and patience with me Greg and Georgia and I will most definitely be purchasing more brands from Rollersnakes in the near future.
They also have a very wide range of skateboarding products at such low prices... Honestly I don't think anyone can compete with their prices. 5 out of 5 for me.

FR: Site très professionnel et service client compétent et réactif ! J'ai bien reçu mon paquet conforme à la description. J'ai choisis de retourner le paquet "à mes frais" mais "Rollersnake" à accepter de me rembourser l'intégralité de l'article + le premier frais d’envoi. Un geste commerciale qui ne doit pas manqué d'être mentionner ! Une belle preuve de sérieux et d’honnêteté toujours à l'honneur chez nos voisins Britannique ! merci Gloria.

UK: Very professional website, competent and responsive customer service! I received my package as described. I chose to return the package "at my expense" but "Rollersnake" agreed refund me for the entire item + the first shipping cost. A commercial gesture that should not fail to be mentioned! A great proof of seriousness and honesty always in the spotlight among our British neighbors! thank you Gloria.

Order came within 2days exactly as shown on website

I've been shopping here for a few years now for skateboard products and it's fantastic. Never had any issues. Just taken delivery of another complete and tool delivered next day. Easilly one of the best skate shops in the UK.

Had 3 orders from these guys recently. All despatched very quickly and arrived just as fast. Order with confidence, these guys know how to run a business!

EDIT - i've done 5 more orders with RollerSnakes and they've all gone the same way. Fast and good value.

Great products and fast delivery.
I bought t-shirt and jacket, very good quality and I got it in time.

Purchased the Frenzy Pneumatic scooter from Rollersnakes for my son. Super fast delivery, well packaged and couldn’t be happier with the scooter which is really robust and rolls brilliantly out walking on our country lanes.

Bought a pair of slip on vans from these guys didn't even have to pay for next day delivery they still arrived 2 days later which was a pleasant surprise, all round had a great experience buying will buy again and definitely recommend