I LOVE The Real Flower Company! Whenever I want to give someone a WOW gift I send a bouquet from them - nothing beats the sight of a beautiful arrangement of quality flowers, unless it's the scent... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Unfortunately a number of the stems were broken on arrival which, given the packaging being fairly sturdy, I think may have been down to my choice of flowers (Dahlias) being fairly delicate. The flo... Se mer
I sent the flowers as a gift so don’t know what they looked like but I was assured by the recipient that they were lovely and they arrived promptly.
The experience of ordering and getting them and being updated about delivery was great. The flowers that came made my girlfriend smile and they looked beautiful. Only negative is we have had them f... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Award winning florists specialising in scent with Provenance as many of our flowers are grown specially for us by our grower farms www.realflowers.co.uk Our team of professional florists make bouquets and arrangements for delivery nationwide in the U...
Kontaktuppgifter
Cale Street 13, SW3 3QS, London, Storbritannien
- www.realflowers.co.uk
4,4
Utmärkt
243 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disappointed
Easy to order and looked forward to receiving my flowers which arrived the following day in a beautiful box. The flowers were limp when they arrived and I followed the instructions to revive them - cut the stems put them in water to allow them to have a good drink a but sadly they didn’t revive and still haven’t despite changing the water and adding feed. Very Disappointing.
23 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Caroline,
We’re very sorry to hear that your flowers arrived limp and, despite following the care instructions, didn’t recover as expected. We completely understand how disappointing this must have been, especially after looking forward to receiving them.
This isn’t the quality we expect our flowers to arrive in, and we’d really like the opportunity to put this right. Please do contact our Customer Services team with your order details and, if possible, a photograph of the flowers so we can look into this for you.
Best wishes,
The Real Flower Co
Beautiful and fresh British flowers
Beautiful and fresh British flowers, delivered on time. Recipient thrilled. Great to support a good local business.
22 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Elaine,
Thank you so much for your lovely review! We’re delighted to hear the flowers arrived fresh and on time, and that the recipient was thrilled with them. It means a lot to us as a local, family-run business to have your support.
Best wishes,
The Real Flower Co
flower arrive dead
I paid a lot for these flowers for a get well soon gift and they arrived completely dead and couldn’t be revived in water or with flower feed. After emailing images, I received no response from the company.
21 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Caitlin,
We’re so sorry to hear that your flowers arrived in this condition, particularly when they were intended as a thoughtful get-well gift. This certainly isn’t the standard we expect from our flowers.
We’re a small, family-run business and our Customer Services team is closed over the weekend, which is why we weren’t able to respond sooner. We have responded to your email first thing this morning and hope we can resolve this for you as quickly as possible.
Best wishes,
The Real Flower Co
Your flowers are on display at Holy Trinity Church, Pwll in Carmarthenshire
These flowers are stunning and have taken pride of place in our little Church on the hill, overlooking the sea in Pwll, Carmarthenshire. The packaging is stunning and I am keeping all the lovely ribbons to repurpose!
We are so excited about using your flowers for our Church. Thank you. They are obviously grown with love.
21 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Sarah,
Thank you so much for such a beautiful review! We’re absolutely delighted to hear that our flowers have taken pride of place in your lovely church overlooking the sea. It sounds like a truly special setting for them, and we love that you’re keeping the ribbons to repurpose too!
It means so much to hear that you can feel the care and love that goes into growing our flowers.
Best wishes,
The Real Flower Co
Stunning flowers my friend was so…
Stunning flowers my friend was so delighted thank you
18 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Hello, thank you so much for your lovely review! We’re delighted to hear that your friend was so pleased with her flowers.
Best wishes,
The Real Flower Co
I ordered some fresh rose petals to use…
I ordered some fresh rose petals to use as confetti at a wedding.
They were wonderful. They came beautifully packaged in a tasteful green hat box. They looked beautiful and the smell was amazing. There were plenty to share around and everyone loved them. Thank you so much.
16 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Lily,
Thank you so much for your wonderful review! We’re delighted that our rose petals were the perfect finishing touch for such a special occasion. It’s lovely to hear that they looked beautiful, smelled amazing and that there were plenty to go around.
Best wishes,
The Real Flower Co
Great service and flowers were amazing
Great service and flowers were amazing. All very easy to order, and delivered spot on time.
7 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Richard,
Thank you so much for your lovely review! We’re delighted to hear you were so pleased with the flowers and found the whole ordering and delivery process so easy. It’s wonderful to know everything arrived right on time!
Best wishes,
The Real Flower Co team
Fabulous natural flowers
Fabulous natural flowers, delivered carefully and on time.
7 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Cherry,
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your flowers and that they arrived carefully and right on time. We really appreciate your kind words.
Best wishes,
The Real Flower Co team
beautiful flowers delivered on time
7 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Hello, thanks so much for your review - it means a lot!
Best wishes,
The Real Flower Co team
Very short shelf life
I'm very disappointed having ordered a delivery for a friend on 31 July for delivery 1 August to find on arrival at her home on 3 August the very expensive bouquet was dead.
3 augusti 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Stephanie,
We’re so sorry to hear this and completely understand your disappointment, particularly when you’d chosen our flowers as a special gift. This certainly isn’t the condition we expect our flowers to arrive in, and we’d really like the opportunity to look into what happened.
Please do get in touch with our Customer Services team with your order details so we can investigate this for you and see how we can put things right.
Best wishes,
The Real Flower Co team
Absolutely gorgeous looking and…
Absolutely gorgeous looking and smelling bouquets. Delivery always on time and the customer service is very personal and friendly. My go-to for a special present.
31 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Hello, thank you so much for your lovely review!
We’re delighted to hear you’ve been so pleased with our flowers, delivery and customer service. It means so much to know we’re your go-to for a special gift, and we look forward to helping with many more!
Best wishes,
The Real Flower team
Disappointed Birthday Girl
I wish my friends would use local flower shops for an anniversary delivery. I have just received mine from the Real Flower company. 3 Dahlias. How much do these cost at present. Other stems already wilting. Sadly all these sort of companies spend the money on smart packaging instead of the actual flowers. The card was not enclosed so I had to enquire who was the kind sender. I will not be ordering myself.
24 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Jean,
We’re very sorry to hear that your flowers arrived in a condition that left you disappointed, particularly for such a special occasion. This certainly isn’t the standard we expect from our flowers, and we’re also sorry that the card wasn’t included, meaning you didn’t know who had sent them.
We’d really appreciate the opportunity to look into this for you and make things right. Please could you contact our Customer Services team with your order details so we can investigate what happened and assist further.
Best wishes,
The Real Flower team
I placed an order
I placed an order, I received confirmation, I had a delivery date and time range.
The delivery was on time and on the right day
The item was as stated in the advert.
Bingo!!
"Thanks for it doing what it said on the tin"
17 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear David,
Thank you so much for your brilliant review! We’re so pleased everything arrived exactly as promised and that we delivered on every part of the experience. Sometimes, doing exactly what it says on the tin is what matters most!
Best wishes,
The Real Flower team
Swift from start to finish
Easy to order. Beautifully packaged. Lovely assortment of flowers.speedy delivery with convenient,small time frame.
14 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Mrs Jackson,
Thank you so much for your lovely review! We’re delighted to hear you found the whole experience so easy and were pleased with the beautiful packaging, flower selection and speedy delivery.
We really appreciate your kind words!
Best wishes,
The Real Flower team
Delivered on time … flowers received in…
Delivered on time … flowers received in excellent condition despite the very hot temperatures and smell beautiful. My friend was over the moon to receive them … made her day thank you
15 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Yvonne,
Thank you so much for your lovely review! We’re delighted to hear that the flowers arrived in perfect condition despite the warm weather, and that they made your friend’s day. It’s wonderful to know she loved them!
Best wishes,
The Real Flower Co team
Beautiful flowers and excellent service
10 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Emma, thank you for your review.
We're delighted to hear you were pleased with both the flowers and the service you received.
We really appreciate your feedback and hope to welcome you back again soon.
Best wishes,
The Real Flower Co. team
Lovely flowers and great team
Firstly, the flowers turned up, and they were absolutely beautiful and were made all the better by the fact that we were on holiday when they were due to be delivered I asked whether they could be delayed a few days, and it seemed no problem at all to the team. What a great bunch
7 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Richard,
Thank you for your lovely review. We're so pleased to hear your flowers arrived safely and that you were delighted with them. It's great to know we could help adjust your delivery date so your flowers arrived at a more convenient time. We'll be sure to pass your kind comments on to the team – we really appreciate your support and hope you enjoy your blooms.
Best wishes,
The Real Flower Co. team
A company that values nature and it’s customers
I’ve been a customer of the Real Flower Company for a couple of decades now. I wouldn’t choose anyone else, particularly for my Christmas flowers. Now, I have just signed up to their monthly Lore subscription, and am delighted. Their ethos of growing scented seasonal flowers that reflect the changing landscape, combined with their truly excellent customer service, means that I shall probably remain a customer for at least 2 more decades. Thank you
2 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Dear Kay,
Thank you so much for your wonderful review and for being such a loyal customer over the years. It means a great deal to us to know that you've chosen The Real Flower Company for so many special occasions, and we're delighted that you're now enjoying your LORE subscription too.
We're passionate about growing scented, seasonal flowers that reflect the beauty of each season, so it's lovely to hear that our ethos and service continue to resonate with you.
We truly appreciate your continued support and look forward to being part of your floral moments for many more years to come.
Best wishes,
The Real Flower Co. team
LORE flower subscription
I’m absolutely thrilled with my first LORE subscription, which arrived right on schedule today.
Where do I begin? From the beautifully thoughtful, eco-conscious packaging to the exquisite selection of flowers—roses, scabious, fragrant Attar of Roses, and aromatic herbs—every detail was a delight. The scent is simply captivating, and the harmonious palette of soft pinks, mauves, and blues is stunning.
The inclusion of the extra crop of roses was such a lovely bonus, and I really appreciated the additional stems.
I’ve always loved bouquets from The Real Flower Company, and this subscription has exceeded my expectations. It truly lives up to its name, delivering real flowers with all the natural beauty, fragrance, and charm of the countryside.
I couldn’t be happier!
4 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Hello, thank you so much for your wonderful review!
We're thrilled to hear how much you're enjoying your LORE subscription and that the flowers, fragrance and thoughtful packaging all made such a lovely impression. It’s wonderful to know you appreciated the seasonal selection and the extra rose stems too.
We created LORE to celebrate the beauty of naturally grown, scented flowers from the countryside, so it means a great deal to hear that it has exceeded your expectations.
We hope you continue to enjoy each delivery throughout the seasons.
Best wishes,
The Real Flower Co. team
Excellent all round
Delivery service.
Excellent quality.
Dealt with queries swiftly and accurately.
2 juli 2026
Omdöme utan inbjudan
Svar från The Real Flower Company
Hello Mrs Helliwell,
Thank you for your kind review. We're delighted to hear you were pleased with the delivery, the quality of the flowers, and the service you received from our team.
We really appreciate your feedback and hope to welcome you back again soon.
Best wishes,
The Real Flower Co. team
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