PODUR Omdömen 

204
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Got the chestnut linen dress for my birthday. It was not worth the price at all. Almost £100 for such a bland dress. The material is good and the cut was smart but the colour was so dull and overall t... Se mer

Betygsatt 1 av 5 stjärnor

I would strongly caution others before ordering from Podur. I emailed them multiple times and sent several Instagram DMs, and they never responded. FedEx was also trying to contact them for informat... Se mer

Betygsatt 5 av 5 stjärnor

“Absolutely obsessed with this outfit! The fit is perfection—true to size with just the right amount of stretch for all-day comfort. The material feels so high-quality and breathable, and the detail... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service! Returned a dress from Sweden without a tracking code, and apparently the package got lost somehow. The company kept in touch with me until we found the package and they g... Se mer

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Our designs are inspired by the essence of timeless sophistication and refinement - A collection of modest tailoring that celebrates femininity and self-expression, our signature morale - Worldwide delivery - Abaya, Kimono, Dress, Hijab - Kids and Woman


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

204 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 27 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(204)

58 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible brand

I bought the lily dress. Its actually gold and a different material to what it shows online. No wonder they dont allow reviews on their page. The dress came used and smelt horrible. It was a strong sweat smell which was concentrated under the arms and around the torso, indicative of it being used. Quality isnt as good as it seems and overall very disappointing. Ive reached out and had no response since and im reading thr other reviews and it seems the customer service isnt too great. Very disappointing guys.

13 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING

Came in 2 days!! Great quality perfect dress perfect size and I loved the Palestinian pin that came along!

24 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Très bonne surprise

Très bonne surprise :
La 3abaya est de très bonne qualité, la matière très jolie, la brodure magnifique. livraison en 3 jours sans supplément.
Le prix est conséquent mais la qualité en vaut le coup.
Seul petit bémol : il n ya pas de doublure sous la 3abaya.

13 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would not recommend!!

Would not recommend. Dress was returned in pristine condition and like other reviews on this page, got told there was a stain on it and they would need to charge me £15 for dry cleaning. Awful customer service. Originally got told they hadn't received it but after showing proof of delivery, they somehow managed to find it soon after. Poor communication and a disgusting way of making money. Don't waste on your time on this scam of a business!!

7 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BAD QUALITY FOR PRICE

Received a dress.
Really bad quality for the price that they charge. I’ve got satin dresses from SHEIN with the exact same quality. Not even double lined or anything. Podur is a catfish brand. Smh

4 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Speedy responses

I ordered a couple of dresses and chose the wrong return type when needing to exchange the sizes - Imane helped me change the return type quickly which allowed me to order the dresses in time for a wedding :)

18 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service!

Excellent customer service from Kim. I had to do a couple of returns to get the perfect dress for my niece’s wedding. Kim was supportive throughout the whole process. Beautiful gold outfit!
Thank you.

8 mars 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I have purchased from Podur twice now

I have purchased from Podur twice now.
I purchased the Qani sandals in nude I believe they are called, beautiful shoes and I get compliments on them all the time, they go with most of my outfits and are very classy.
HOWEVER
I ordered the summer flow dress which is the Lilly dress in a slightly pink colour.
In pictures these dresses look beautiful, however they are not of a modest fit at all, even when you size up, they fall quite fitted in places it shouldn’t be for modest wear, and are not very flattering for the figure.
I must say many of the models they use for these images are very very petite, and I think this can be deceptive as to how the dresses actually fit.
Maybe the fit works for others, but did not work for me. For reference I am a UK size 6/8.
Unfortunately I do not know what to do with the dress I purchased as it is not flattering for me and I cannot see myself wearing it as it is extremely revealing.

9 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible quality.

Clothes smells bad, terrible sizing, does not look like images. I spent $479 CAD total, and they only want to refund me $360 + I have to pay for shipping. Also, their transactions are done through Global-e, which is a company that supports the occupation of Palestine.

13 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service and satisfaction

I have brought from Podur on many occasions and in all instances, I have been pleased with the quality of their dresses and abayas which are very flattering when worn and prone to compliments by many.

Recently, I have experienced prompt and swift customer service from their support team who have updated me and assured me at all intervals regarding my recent processing of my refund. I would definitely recommend Podur on their quality of fabrics and customer satisfaction.

Nara

19 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Last minute order gone RIGHT!

I had been searching for a abaya for a family occasion and was desperately lookingfor something for weeks until I came across Podur. I fel in love with the Ice Blooms and Sage Blooms Abayas and placed my order. checked my emails a couple of days later only to realise that one of the sizes I had ordered in Ice Blooms was actually not in stock and that the purchase went through in error. They offered me a refund or to send other items etc to rectify this and we agreed which item I was going to choose instead. They also gave me a 10% discount on that one!

I explained I was flying abroad for this occasion and need my abaya ASAP, they sent an email saying they sent it for guaranteed delivery by 1pm next day which was so so amazing!

Royal Mail never delivered it the next day sadly, but came the day after and I was able to find my outfit with plenty of time to spare to sort out my accessories!

The customer care and support from their team was amazing!

22 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THIS…

DO NOT BUY FROM THIS WEBSITE!!!!!!!!!!!!!
Terrible customer service, I ordered a dress that never arrived I contacted customer service and asked where it was, but they didn't have any information about the package. The dress was sold out on the website weeks after I ordered it, and customer service basically told me that it never shipped it out and now it's unavailable. This is totally unacceptable and I hope this never happens to anyone.

6 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM THIS BUSINESS.

DO NOT ORDER FROM THIS BUSINESS.
THEY ARE A SCAM BUSINESS!!!!
The way they scam their customers is absolutely disgusting. I made a purchase recently and the items did not fit to my liking to which I returned them. The brand did not refund me and has claimed that I have damaged the dress which is not true. I pray this business does not succeed and May Allah guide them.

31 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAMMERS DO NOT ORDER FROM PODUR

Do not order from this company save your money. I am absolutely appalled and disgusted at the service I have received from this small business. We are encouraged to support small businesses but I rather be saving my money now as I can no longer trust these small business owners. I purchased two dresses which were nothing like what I saw on their website therefore I returned them seeking a full refund. This company then sent me an email stating it was stained when I never even wore the dress. I am completely baffled at this. I make an honest living and if the dress was stained by myself I would hold my hands up and admit I’ve done it but why should I I when it wasn’t even worn or tried on. I wouldn’t be returning it if I had damaged it myself. Podur don’t seem to be wanting to refund me therefore have come out with this false statement. I have taken this further with my bank and trading standards.

1 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The most amazing service you could ask…

The most amazing service you could ask for .. I ordered an item but unfortunately it was too long for me as soon as I requested a refund it was done instantly .. customer service was on point very polite answered any queries that I had without delay very reassuring.. will defo be ordering agai at some point .. thank you podur for an amazing experience 10/10

9 oktober 2023
Omdöme utan inbjudan

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