Got the chestnut linen dress for my birthday. It was not worth the price at all. Almost £100 for such a bland dress. The material is good and the cut was smart but the colour was so dull and overall t... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would strongly caution others before ordering from Podur. I emailed them multiple times and sent several Instagram DMs, and they never responded. FedEx was also trying to contact them for informat... Se mer
“Absolutely obsessed with this outfit! The fit is perfection—true to size with just the right amount of stretch for all-day comfort. The material feels so high-quality and breathable, and the detail... Se mer
Företaget har svarat
Excellent customer service! Returned a dress from Sweden without a tracking code, and apparently the package got lost somehow. The company kept in touch with me until we found the package and they g... Se mer
Företagsinformation
Skrivet av företaget
Our designs are inspired by the essence of timeless sophistication and refinement - A collection of modest tailoring that celebrates femininity and self-expression, our signature morale - Worldwide delivery - Abaya, Kimono, Dress, Hijab - Kids and Woman
Kontaktuppgifter
Storbritannien
- support@podur.co.uk
- www.podur.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 26 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not value for money
Not value for money.
Got the Lilly dress. For AUD$225 I expected better quality. I’ve bought dresses from other brands for this price and there is at least lining…
It’s complete see through. Their models must wear a slip under.
Also the stitching is not done to a quality standard. The dress is worth probably AUD$100 maximum.
so happy with my purchase!
Got sooo many compliments on my lilly dress! It fit perfectly, the quality is great, and very comfortable. My dress took a bit of time to ship so I reached out to customer service and they were so helpful! My dress was delivered asap in time for my event
sizing is very off!!
I ordered from Podur a week and a half before my event, size 12 for my graduation, I had my eye on Podur for so long as their designs fitted perfectly with my vision. When it arrived and tried it on I couldn’t even bring the two pieces of fabric together to close the zip!! It was that small across the chest. I decided to size up 2x and still the 16 was a struggle! I had to alter the dress last min. I honestly thought with PODUR being a ‘modest’ store, dresses would have more room on top of your actual size but instead it’s the complete opposite. The size 12 for this particular dress would most likely fit a 6/8. I honestly think the dresses are made and any size label is put on!In addition to this the belts are sewn on so even if one decided to make it slightly modest there wouldn’t be an option for that. PODUR are providing for ladies who need that extra room around the chest area so if you need that know that their products aren’t for us! Regardless of how gorgeous their designs are I wouldn’t recommend this to anyone who has curves cause it’s just not for us.
I’m not usually one to put a review on but I’d hate for anyone to experience what I did.

Svar från PODUR
The customer service for PODUR have…
The customer service for PODUR have been nothing but excellent! I didn’t receive my package and reached out. They were swift and informative with their approach, helping me immensely through a stressful time. I highly recommend them and their clothing is absolutely stunning!!
Creating beautifully crafted flattering…
Creating beautifully crafted flattering fashion, I receive numerous compliments each time I wear Podur garments and have made several recommendations. The customer service is five star and responses are received within 24 hours.
Fab customer service and comms…
Can I say your goodness and customer service has been amazing. You have tried so hard to fulfil my order and keep me happy throughout. It’s been a pleasure shopping with you.
Do not buy from Podur
I ordered 2 dresses from this website and had gotten a confirmation email for this order. I waited 3 weeks for my package to come and I still had not received the dresses. When I reached out to podur to check why there was a delay, they proceeded to tell me that they made a mistake and that they actually did not have one of my dresses in stock. I then reached out to request a refund and I have had no response. It has been 5 days that I have been waiting for a reply. Absolutely horrible customer service with no value for customer satisfaction. I will not be purchasing from this website again.

Svar från PODUR
PODUR ARE A SCAM BUSINESS
I bought a dress from PODUR and still hadn't received an email confirming that it had been shipped. I emailed them asking about this and they replied that they didn't actually have it in. So I had paid for a dress and after that they told me they didn't actually have it stock. I replied to this email within minutes requesting a full refund since I wanted my money back and I have not heard from them since. It has been days now and there is no other way to get into touch with customer service.
Do not order from them. Their customer service is non-existent and I'm pretty sure their company is a scam.

Svar från PODUR
Don't order from this site
Don't order from this site, they promise international delivery but in the end you will never receive your package!
I placed an order for the eid, it was promised a few days delivery, 3 weeks later, I still haven't received my package.
I think they still haven't sent my package to DHL express, it's unacceptable.
It looks like a scam!
I will never order from this site again
No response if you don't follow up with the brand yourself
Only answers by apologizing and saying that they will contact the global e but there is never a clear and precise answer.
They still haven't sent my package for delivery!
The exchange system is not clear as the…
The exchange system is not clear as the company did not state there would be delay due to Eid orders. Considering they are still doing next day ship they easily could have sorted my exchange goes to show what their priorities are.
Lovely dress
Lovely dress
Great service
It is my second dress of Podur and the quality is a-ma-zing!!!!
Also the service is good. They reply really fast and in a professional way.
I’m looking forward to buy my next eid dress!
Very Disappointing
The packaging was very nice, and shipping was quick too. However, I purchased an abaya for £85 only for it to be semi-see through (if you were to stand in the sunlight, you would be able to see the complete shape of the legs). Even if you put your hand under the fabric it will show through. It is unlined, the stitching of the aplique will rub against your skin. I would have returned it, but after reading other reviews I didn't want to risk my money not being returned. Very disappointed. my little sister's abaya, on the other hand, was actually better quality, still a bit see through, but much nicer.
this company is a scam
Literally been 4 months now ordered two dresses value altogether 350.00 AUD
Contacted company IMMEDIATELY after one dress arrived worn and fabric frayed and balled on under arm sleeve,
Second dress had stitching across neckline like a 2 year old sewed it
Company too a month at a time to respond after 3 months and a PayPal dispute I FINALLY got an email back saying my dress would be exchanged this did not happen it’s been 4 months my last email response was this as you can see the date of this.. it is now the 02.04.23 and I am still waiting
Nisa (PODUR Support)
Mar 28, 2023, 20:54 GMT+2
Hello Alix,
We truly understand your concern.
Worry not as our team has arranged for the exchange ( Rana 54)
You will be notified once the shipping details have been updated
Kind regards
PODUR Support
PLEASE DO NOT ORDER
I placed an order for 389€ so that’s £342 and nothing was right the dresses were very different from the photos, not the same colour, too short, too tight I was looking for long dresses and quite wide so I took a size above, the quality is bad and the finishes too. I then contacted the customer service to return the dresses and I request a refund and not a credit store. I am told agree your request will be processed and since this day no news. I try to contact them for almost 3 months to get my money back I am really tired of this situation. Customer service is wasting my time, don’t order from them!!!
Top quality and customer service
I love every single piece I have purchased from podur! I wear them on a regular basis, and they're still in perfect condition. They’re so beautifully made, I get compliments each time, and the quality is honestly impeccable, 100% worth the purchase. Their customer service team has also been super helpful and responsive each time I've reached out.
Attentive staff, beautiful (and safe!) packaging and marvellous dresses
Had some questions about sizing and got immediate and proper answers. The online staff were so accommodating and attentive! When the package arrived it was wrapped beautifully and perfectly safe. And the dress it self was absolutely marvellous! Have ordered several Podur dresses and hijabs, and have always been more than satisfied!
Amazing quality and quick delivery
Amazing quality and quick delivery. I got so many compliments on my outfit. Will definitely be ordering again
Elegance at its finest!
Loved the materials and the quality of it. Very beautiful and elegant collections. The customer service is excellent and ships very fast. Very happy about the sizing of their abayas, looks so flawless. Would 100% recommend to anyone and everyone.
"A Pleasant Shopping Experience at Quality Clothing Store "Podur Abaya"
I recently purchased an abaya from Podur Abaya and I am very happy with the quality of the product! The fabric is very soft and comfortable, and the design is absolutely beautiful. My sister loves the abaya and it looks great on her. The customer service was also very helpful and the delivery was prompt. Highly recommend Podur Abaya for anyone looking for quality abaya!
Amazing service
Amazing company, always buy my clothes from them, beautiful fabric, amazing tailoring. Fantastic customer service as well, they reply fast and professionally
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