Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had issues with creating an account to claim my card. Contacted the Perx customer service and was met with a speedy response and solution - it is clear that the client support team operate with passio... Se mer
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I had to contact customer support as I no longer had access to the email that my Perx card was set up on. The team couldn't have more helpful and responsive. It made what I thought was going t... Se mer
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I have literally never had a more negative experience with any product than with Perx reward cards. Genuinely appalling. In future, I'll be requesting that my employer just donate my bonus to charity,... Se mer
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Företagsinformation
Skrivet av företaget
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Kontaktuppgifter
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Irland
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Medel
834 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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User friendly and easy to add my…
User friendly and easy to add my digital card to Google pay wallet.
14 januari 2026
Omdöme utan inbjudan
Svar från Perx Reward
Hi Patrick,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Easy to download and set up and use
Easy to download and set up and use. The wallet in Apple pay is great to see your purchases and balance.
I've been able to use to without any issues.
19 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Adrienne,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I recieve this card for the first time
I recieve this card for the first time. It was easy to activate and works on almost all payment platform that i use it. It was easy to check balance and track all transactions. I really had a good experience.
9 januari 2026
Omdöme utan inbjudan
Svar från Perx Reward
Hi Micheal,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very good easy to use just found it …
Very good easy to use just found it difficult to set up on phone
9 januari 2026
Omdöme utan inbjudan
Svar från Perx Reward
Hi Jonjo,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I've received Perx cards for the last…
I've received Perx cards for the last few years. Have no issues with it. While some place can't accept the card, they are few and far between. Very happy with it. Maybe a pin would help.
9 januari 2026
Omdöme utan inbjudan
Svar från Perx Reward
Hi Mark,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Easy to use
Easy to use. Never have a problem to use in any shop or online. The only thing i will add is a pin instead of signature when using in shops
19 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Carolina,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
2025 improved service.
We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appear to have retrained their staff & the system worked with out glitch for online ordering. Well done all involved.
1 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Helen,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
It is very easy to use and helpful have…
It is very easy to use and helpful have it on the phone. Also you can check the balance any time and the expense history.
23 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Cristi,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
perx card - it would be a miracle to use it
Well , I have received this card as a reward gift for 250 pounds - EXTREMELY DIFFICULT to log in in the beginning - needed a million mails to be sorted out - as it has been SOOOOO DIFFICULT to be used , I ONLY USED IT FOR 100 POUNDS AND THEN FORGOT TO USE IT FOR MORE - CARD EXPIRED - CALLED THEM , had to pay another 20 pounds on phone calls , sent them a lot of mails , still waiting for them to renew my card - in the beginning one found my account - the second telephone caller NEVER found it , customer service replied to my mail , done whatever been told , no news since then . TOTALLY disappointed with this card from the very first day I have been given it as a reward - nightmare and soooo difficult to sort it out - even in M&S OR JOHN LEWIS they are so friendly and renew the expired card - this was a nightmare from the very first time
29 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Giota,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
UPDATE:
Hi Giota,
Thank you for the info you provided via DM.
A member our team will reach out to you shortly.
Kind regards,
The Perx Team
Svar från Perx Reward
Hi Valeriu,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
What a joke of a company
What a joke of a company . We ordered €5000 for staff bonus for Christmas and paid €5044. They are now saying we need to pay another €274.17 because of the exchange rate even though we have sent a copy of bank statement showing full payment . Still have not received cards and are saying they won’t refund . Never again will we be using perx cards for bonuses
12 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Steve,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
What a terrible experience
What a terrible experience. Your customer support team are rude, condescending and not willing to help. Order processed in time for Christmas but they won’t be fulfilled now in time for Christmas. Keep hiding behind the central bank restrictions, which are not applicable in this case. I should have read the reviews before ordering. Do not use this company, horrendous experience.
16 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Trevor,
We’re very sorry to hear about your experience and the frustration caused by the delay. We understand how important it is to receive your order in time for Christmas, and we regret that this hasn’t happened.
If you need any further support, please let us know.
Kind regards,
The Perx Team
Amazing Jenny - Account Manager
Jenny our Account Manager has been so helpful all year but particulary during these past couple of weeks (our busiest period!!) She helped one of our employees get sorted on Dec 22nd and did so within the space of an hour.
Thanks to Perx and Jenny!
22 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Gráinne,
Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
The card never works as it should
The card never works as it should. Now, I am trying to create a new account, as I got the card from my employer. The system doesn't allow me to accept Terms and Conditions... really? The same experience last year. How you manage to be still in business is beyond me. If I didn't receive the card as gift, I would never use you. Your services just do not improve...
22 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Zuzana,
Sorry to hear you’re having trouble creating your account and accepting the Terms and Conditions.
That’s definitely not the experience we want for our users, and we understand how frustrating it must be, especially since you mentioned similar issues last year.
We’ll reach out via DM to get more details and help you complete the setup as quickly as possible.
Kind regards,
The Perx Team
Perx as a company is totally shit!!
Perx as a company is totally shit!!! They don;t resolve the issue and keeping going round an dround and saying they will excalate the issue and will be repsonded within 2-3 buisiness days. I am not able to log in the get me ecard app through the perx igital card link. I get error saying user was not found. Its been 5 days now , this is my Christmas gift I am suffering with this shite Perx compnay. This Company should be closed , user response is bad as seen below.
16 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi there,
We’re really sorry to hear about the frustration you’ve experienced, especially during the holiday season. Not being able to log in and access your gift is understandably upsetting, and we regret the delay in resolving this for you.
We’ll reach out via DM to get the details we need and assist you as quickly as possible. Thank you for bringing this to our attention.
Kind regards,
The Perx Team
Svar från Perx Reward
Hi there,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
Id give zero stars if I could
It took two days from receiving the email, multiple attempts at registering it, deleting and re-downloading the app, and several phone calls to actually be able to access the funds. This issue has been the same for all my colleagues. Adding to this issue, it's actually very hard to find retailers that accept it. I wish my employer would use another company
16 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Sinead,
We’re sorry to hear about the difficulties you experienced.
Accessing your funds should be quick and straightforward, and we regret that this wasn’t the case for you and your colleagues. We’re continuously working to improve the registration process.
Perx cards can be spent anywhere that Mastercard is accepted however merchants always have the right to refuse.
Kind regards,
The Perx Team
Svar från Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
It's fantastic and super easy to…
It's fantastic and super easy to use.Love it a lot.
19 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Safia,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Have received this card as a gift two…
Have received this card as a gift two years in a row and haven't had any issues with it. But not everywhere accepts the swipe and signature so adding a PIN option would be good.
18 december 2025
Omdöme utan inbjudan
Svar från Perx Reward
Hi Sandra,
Thanks for your feedback.
We’re glad to hear you’ve had a good experience with Perx cards for the most part.
Perx cards can be spent anywhere that Mastercard is accepted however merchants always have the right to refuse.
Thanks for being a Perx customer, we’ll share this feedback with our team.
Kind regards,
The Perx Team
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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