Notcutts Omdömen 

We went for breakfast which was great and then went to Xmas craft fair in the car park.It was brilliant the variety of stalls was really good and the prices not over the top.

Amazing store

Sad to be leaving this review as I have been a loyal user of the cafe and garden centre for decades. But enough is enough. Have had my last coffee or meal, put simply the quality of the food has descended to a totally unacceptable level. Today I had a croque minsieur, the first attempt was so overcooked. I needed a hammer and chisel to break through the bread, the second attempt was bread with melted cheese and a slice of ham. They hadn’t even toasted the bread! They simply don’t deserve the custom.

Would NOT recommend going here if you are going to buy a pet. Went today, not to buy a pet (good job really because they had a list of dates on the tanks saying when you couldn’t purchase pets, today included - which was due to the fact those who worked with the fish and were permitted to sell weren’t working) Anyways, we looked at the tanks and how bare, no source of entertainment or colour for the fish, no sign of even a residue of food for the fish. Some tanks were dirty and others had fish in them that looked like they barely had enough room to move. In one tank, 2 fish were left in the tank dead with every other fish in the shop looking like they were on their way out. At least the rodents were being looked after by a member of staff, not those that supposedly care for the fish. I would buy the animals from here but only to save them from neglect, however I wouldn’t hold my breath that they’d last more than 24hrs. The pet area ought to be shut down it’s pure negligence and not fair at all, poor things. On the plus side the cafe is nice and the garden centre is good to have a look around.

What a wonderful garden centre in Featherstone, West Yorkshire you have. Wonderful staff, especially Keren who works in the cafe and The chefs who serve a marvellous breakfast. The centre itself is clean and tidy and has great organised displays. What a joy. All round lovely place to visit and well priced, especially with their privilege card. Pay them a visit we certainly will call again.

A visit to the notcutts victoria yesterday where there is a large selection of plants and gardening equipment. The restaurant had decent selection of food to enjoy which I had the smashed avocado on toast. Leanne, Keren and Hilary and other members of staff which are really good with the grandchildren.

Paul at Maidstone nottcuts was a life saver with his top notch first aid training after an injury. He was very understanding and put me at ease when in pain. Thanks Paul!

My husband and myself have been going to Notcutts, Ashton-under-lyne now for over 12 months. The Chefs, all staff are so pleasant and helpful and we enjoy our food better here than anywhere else we visit to eat. 100% in every way. Good Luck to all staff at Notcutts.

We visit Nocutts ( Victoria Garden centre in Featherstone ) weekly . The staff are always friendly and helpful particularly in the restaurant . Keren the restaurant manager makes the best iced caramel coffees around ! Thank you .

Outdoor rattan furniture lasted only 4 years and would have expected 7-10 years.Don’t touch with a barge pole.Just not interested!

Visited Nottcutts (Widnes) today with my mum and had lunch in the cafe (which we have been doing for many years). Cannot tell you how disappointed we were. We both ordered the Ploughmans (which I have had a few times over the years and loved it). The salad was drowning in oil and soaking everything it touched. The crusty bread consisted of 2 x tiny (and I mean laughably tiny for a Ploughmans) slices of ciabatta. The cheese was hard and there was no apple. They have had so much custom from us over the years but never again. Whoever is running the place now is destroying it. I don't mind paying a little bit more if the quality and service are there, but that has long gone. Will never be visiting again.

I hope you're not in a hurry because although the servers are charming and friendly they don't seem to all be working . It took ages to get just a white coffee. Less charm more work.

I am a Privilege Member and live locally to Notcutts Garden Centre in Norwich. We spend a fair bit of time there browsing and buying on a regular basis. On a recent visit I had an enquiry about making a compost bin with pallets. I just wanted to thank the person working in the outdoor area for his help and assistance regarding this. He went above and beyond making it an exceptional experience.

Polite service
Food served pretty quickly dfor how busy it was!
The scones are a must!

I bought an outdoor water feature from Notcutts Tunbridge Wells in 2021. It was around £300 and it has now degraded/exfoliated and broken up beyond use. I contacted Notcutts and was informed the product had a 1 year guarantee and that I had probably not followed the care regime. Admittedly I did not cover it nor drain it in winter, nor did I place it indoors nor cover it with a pergola. I simply left it out in the garden. The complaint took ages to get to this point and when I asked Notcutts for the name of the company supplying the product and what had happened to my goodwill gesture from the Notcutts General Manager, Notcutts Customer Care ceased. I am really disappointed in the lack duty of care by Notcutts: to sell products that clearly are not suited to purpose (is it unreasonable to place an outdoor water feature in a prominent garden position?) and to not put their name behind it is hopefully a warning to others when buying similar items. Just know what you are buying and understand the care regime. As for the compensation: well that too is disappointing. From now on all my garden needs will be with anyone other than Notcutts.

Went to Notcutts Rivendell Widnes looking for wisteria. Trying to get to the gardening section is like being forced through a furniture store IKEA style. It was hard to find wisteria at first but when I did find it I was taken aback at the price. They were £45 and nothing special. I went to another garden centre nearby and for the same size and quality were £15. Before it became Notcutts, Rivendell was a good garden centre, but it seems it wants to be all things to everyone except the garden centre it’s supposed to be. I know garden centres need to diversify but I feel as though this one has taken its eye off the ball.

My main gripe was solely that the Norwich store allowed dogs in their restaurant. (Despite supposedly dogs only being allowed in the garden centre!)
One of the dogs was barking which was particularly annoying.

Really enjoy coming normally. Bit disappointed the spring menu meant mainly salads being offered and a much more limited GF offering.

’The Kitchen’ Notcutts Rivingdell (Widnes)

The cafe is the sole disappointment of this garden centre.

Limited food options, not a plain cake in sight- all odd flavours, lengthy que times from slow bad attitude ridden staff, food arrives cold or with items missing off the plate, ask for oat milk and receive dairy with a grinch’esque smug purposeful smile from staff (good job there’s been no allergy reactions!), staff un-groomed & unhygienic, tables rammed too close to one another, bad manners and rudeness from staff and clearly a toxic work culture for all customers to see.

Whatever change has come in the last year or so, really needs urgently to be reversed and undone.

This once pleasant little corner to disappear and melt away is now full of young staff and their egos and attitudes and worse management that don’t rein it in.

Tables are now so close that customers cannot engage in a private conversation with their friends and family without the neighbouring table eavesdropping or commenting too. It’s so disappointing. Whoever has made the changes really has NO CLUE what customers actually want.

Imagine complaining because your food not only arrived cold but WITH THE SERVERS FINGERS IN !! Then being pointed out to other staff on your next visit because you had complained and them purposely serving you and your guests at snail pace with snarls. . .

There’s a garden centre literally a 3min drive away. It’s not as good and the cafe isn’t as nice- but it’s clean & staff are politer!

Online order of bulk decorative stones. Delivery information non existent. The actual product, decorative beach pebbles, was nothing like the website photos. Very disappointed