Order arrived very quickly, kept updated on when it would arrive. Delivered with care. Top quality products sent, very pleased with the entire process
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products and my 2 questions regarding other products were answered clearly and within a very short time, thanks everyone at Natural Collection!
We ordered a mix of products and unfortunately Evri took over a week to deliver and must have left the pack in the sun or very hot space as when we opened the package the chocolate had melted a... Se mer
Both compost bins were slightly damaged and from the packaging appeared to be returns deemed suitable for resale. Therefore not the best service as these really should have been sold as seconds. Howev... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Our handpicked products help you make ethical and sustainable choices in every aspect of life with a beautiful range of fashion, homewares and cosmetics
Kontaktuppgifter
Storbritannien
- www.naturalcollection.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was my very first time of ordering…
It was my very first time of ordering from NC and their service was excellent. No hinges.
I was so pleased to find an online…
I was so pleased to find an online store that sold all different brands of natural products, it made it easier to shop for them all in one place. I have numerous allergies and very sensitive skin. The items ingredients were clearly listed and the price of the products were good, the online shop was easy to navigate.
My items were delivered quickly, packaged well and I was updated with delivery notifications.
I am very happy with the products and I've had no adverse reactions to any of them. I would definitely recommend natural collection and I will be a returning customer.
Good service
Bought a gift for a friend which was well received. Good price and fast delivery.
good range of eco friendly household & personal cleaning products
been using company for a few years to buy in bulk eco friendly laundry & household cleaning products, toilet rolls & personal washing products. Often have discounts & money off offers which makes it even more cost effective as well as a wide range of brands to choose from. Delivery times can vary sometimes a few days other times more than a week. Always well packaged in reusable/ recyclable/ compostable packaging. Have to spend over £70 to get free postage which is quite steep but occasionally do a better offer on postage. Reward scheme is poor as points only available for a short time before expired so never get a chance to use them on next purchase. Overall very happy with experience shopping with them.
Very poor systems and service.
Very poor, ordered something that said it was in stock, money taken from my account. Never received an email confirming the order, the order never showed on my account despite me being logged in when I ordered it. Never got the item of course! Called to ask for a refund and was told it would be processed in a few days. Nearly a month gone by and nothing. I won’t buy anything from them again, very dodgy.
Why does it take so long to get a refund
I've been waiting for a refund for some weeks and have called you three times. I've been told it's approved but still hasn't come into my account.
Another positive expereince
I am always happy with my experience of using Natural Collection. I am not a regular shopping, perhaps two or three times a year. I mainly stock up on items that are Fairtrade.
Nothing to complain about in regard to the whole experience from placing order to receive my goods. I always have wide range of products to choose from. More importantly it states quite clearly when a product is not available, avoiding disappointment later. My order has always arrived within promised timeframe. delivery.
Once again, I was very impressed. Thank you!
Nice and simple
Ordered a couple of items - very easy process and items were nice. No problems with my items and I kept them.
Should have been sold as 'seconds'
Both compost bins were slightly damaged and from the packaging appeared to be returns deemed suitable for resale. Therefore not the best service as these really should have been sold as seconds. However given they're for me and will likely suffer wear and tear fairly soon, I decided it wasn't worth returning them.
Won't order again
Have been ordering from this company for many years but won't use them again. Latest order damaged in transit so evri didn't deliver. Evri asked to contact spark retail ehich I did. No reply to email. Send email to natural collection. No reply. 4th evening phoned customer service. Very unfriendly person. As they send it to the wrong address on top of everything else they could not send out another order not sure why but had to refund. Overall nothing but hassle.
Very pleased with the fit and quality…
Very pleased with the fit and quality of the clothes and earrings. Problem free delivery and I love being able to buy organic and fairly traded goods at a reasonable price.
Very happy with all items from Natural Collection
Ordered several items including women's clothing, hair dyes, wash egg plus refill. Most arrived beautifully packaged and promptly, with useful advisory note about one blouse that needed a little extra time for delivery. Good quality products.
I've shopped with Natural Collection…
I've shopped with Natural Collection for many years now. I order online and you get notified about delivery, no issues!
Refund system flawed
I recently ordered jewellery & 2 headscarves which arrived promptly. However, the scarves were too large & I posted them back to the address stated by first class post. They have apparently not been received & Royal Mail are unable to find them!
I am now £84.19 out of pocket & will not order again unless a better returns system is in place !
Great selection of items and quick…
Great selection of items and quick delivery
Usual fast service and delivery
Usual fast service and delivery
Unfortunately the LoofCo Bathroom cleaning pad was disappointing . It was very bulky to hold comfortably and the rounded shape meant that to made cleaning into corners impossible . I ordered two but returned one unused as unsuitable
Very efficient ordering and good…
Very efficient ordering and good delivery. Shower head I ordered not fit for purpose. Supposed to save water the water comes out so slowly it takes twice as long to shower.
Candle sticks perfect
I wrote about the size for lamb coat…
I wrote about the size for lamb coat how it corresponds to German. No answer. Via telephone neither.
Purchased two Christmas Stockings in…
Purchased two Christmas Stockings in green velvet with a taupe linen top. They arrived on time and exceeded expectation. Beautifully made and large enough to be useful and fill with little bits and pieces.
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