Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The way subscription works is honestly a scam. It's very hard to cancel it, they ask you a million questions - I was sure I cancelled it but, no. Not to mention that the whole idea of paying for a... Se mer

Betygsatt 5 av 5 stjärnor

I am so happy I found these guys! What an amazing site - I am getting a huge discount and saving so much on my regular items.. It's so expensive to shop organic and healthy these days so I'm really gr... Se mer

Betygsatt 4 av 5 stjärnor

I do like the convenience of having the products we regularly use delivered to the door. It's especially good for tinned items. However, sometimes things are not in excellent condition upon arrival ..... Se mer

Betygsatt 1 av 5 stjärnor

Deceptive business model. They add a 'free' annual membership to your basket with an order and no way to remove it. It's actually a 30 day free trial that you'll be charged £48 for. You'll see that th... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

945 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 74 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Bad service, products are fine

The way subscription works is honestly a scam. It's very hard to cancel it, they ask you a million questions - I was sure I cancelled it but, no. Not to mention that the whole idea of paying for at least a year to use the website is weird.

Hint: don't be like me, if you need subscription - try cancelling after the free period, they offer a huge discount.

Added a star because I like some of the products they have.

21 februari 2026
Betygsatt 1 av 5 stjärnor

Welleasy continues to provide terrible service

Welleasy continues to provide terrible customer experience. They have a commitment to 'next working day delivery' scrolling across the top of their home page, but experience is of delayed dispatch, including on autoship orders, emails promising dispatch and delivery that don't happen. My usual experience is of delivery taking 4-6 days, and sometimes longer. This is a long term issue at Welleasy, which they don't seem able or motivated to address. Given that customer pay a subscription to shop with the company, meeting basic commitments to the level of service offered should be a priority.

4 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Membership Fee

I placed one order a months later £48 came from my account for a membership fee , I was not aware that I had to pay a fee to place an order, it was not made clear and must have automatically signed me up

28 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

my luck that I noticed this scam

I also tried to make a purchase of 70 pounds today 21/02/2026 and I find myself in the basket with a £48/year subscription that I don't want, I immediately canceled everything, my luck that I noticed this scam, this offer is abusive, something like this should not happen, it should be up to the buyer whether they want it or not, this problem should be reported to consumer protection as soon as possible, too bad because they have good products for sale

21 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing savings and customer service was impeccable

I am so happy I found these guys! What an amazing site - I am getting a huge discount and saving so much on my regular items.. It's so expensive to shop organic and healthy these days so I'm really grateful for this site. Also, I had a very minor issue with one product from my recent order and the customer service was incredible. I would highly recommend these guys.. You can also get benefits when you recommend to your friends

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It’s a yes from me!

Well easy? Well impressed! I have now placed three orders with WellEasy and I’ve been delighted with the service, products and prices. I shall certainly continue to shop with them and wholeheartedly recommend them to others.

The only fly in the ointment has been the dreadful performance by the courier, but that’s hardly the fault of WellEasy.

29 december 2025
Betygsatt 5 av 5 stjärnor

Always happy with products

Always happy with products, extensive range and quality. Packed well every time, and eco friendly. A lot of products sold through them are sadly in 'squeezy' and plastic bottles, but a really great range of products more eco packaged

16 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely love this company

Absolutely love this company. I have nothing bad to say about them at all and have never had any problems with them either. I have been a loyal and happy customer of theirs for well over a year now I think. They are most definitely not a scam/cowboy company and I am forever grateful that they exist. Well done and thank you for your hard work guys.

6 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Plenty of choice

Plenty of choice, easy to navigate round the website and excellent service plus savings - what’s not to like?
Highly recommended

24 januari 2026
Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery, excellent value for money and great selection of products. I love that they mark food that’s UPF free

24 januari 2026
Betygsatt 1 av 5 stjärnor

Scam - membership added without notification

I have not ordered anything yet, but I spent a lot of time shopping and at the checkout, I got suspicious of a ambiguous cancellable membership talk. I did not choose repeat order for any of the items and I have not seen any membership pricing. It is just a regular order and at the checkout, it starts to mention something being cancellable. There is no other option of just buying things and the Terms and Conditions link just shows 404 Error. Then if you continue a 30 day trial of a membership appears on your shopping list with no warning and no way of taking it out. I have just read other people experiencing being charged for membership so I will not continue this purchase but it is really a shame because I spent hours searching prices an qualities of various items. I have screenshots of every stage if they attempt to deny like they did for other comments. AVOID AVOID AVOID.

1 februari 2026
Omdöme utan inbjudan
Logotyp för WellEasy

Svar från WellEasy

Hi there!

Thank you for taking the time to share your feedback — we’re sorry to hear that the checkout experience caused concern.

We’d like to clarify how the WellEasy Membership works. It starts with a 30-day free trial, during which there is no charge. A membership fee is only taken after the free trial ends, and only if the customer chooses to continue. The trial can be cancelled at any time within those 30 days.

The WellEasy Membership is designed to offer real value, including exclusive member pricing, additional discounts, and ongoing savings across our range — many members find the savings quickly outweigh the cost.

That said, we understand how important clarity is at checkout, and we’re sorry if anything felt unclear or caused frustration. This is something we continue to review and improve.

If you have been charged for a membership or would like it cancelled, our support team can help straight away. Please contact team@welleasy.co.uk, and they’ll be happy to review the account and arrange a refund if appropriate.

Thank you again for your feedback — it genuinely helps us improve.

Best regards,
The WellEasy Team

Betygsatt 5 av 5 stjärnor

The BEST grocery delivery service ever

Honestly such a great company. Has all the best products and such insanely good deals. All the low reviews are from people whom it seems like didn't read the subscription model when they signed up for a free month. This company ROCKS. Things come fast, cheap, and all the healthiest items. Don't miss out, use this service if you seek out healthy foods or have dietary specific needs.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent and service and excellent customer service. They get back to you super quick and resolved everything for me.

12 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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