Healthysupplies Omdömen 38 102

Wonderful selection of quality products. Recommended highly. Fast delivery and good service

Great quality produce at good value for money prices. If there is ever a problem with my delivery, customer services are prompt to put things right - the main reason I am a repeat customer.

Good products as usual. Recently I'vee been ordering nuts as well as dried fruits. These are lovely.

I put in a large order for various seeds, dried fruit and nuts for my fig and walnut bread. However, when I measured out the walnuts I was horrified to see how black and shrivelled they were. I tentatively tried tasting one and it tasted very bitter. As I had already measured out the other ingredients and put them in the bread machine, I spent ages sorting through the walnuts trying to find enough half reasonable ones to add. I managed to find 150g of the least worst for the bread and put 60g of inedible ones to one side.
However, I am not intending to use any more of the walnuts as they are old and very poor quality.
Unhealthy Supplies say that they have looked at the batch and their reply was:"our Quality team ran a series of tests on the batch of Walnuts you told us about.
These have revealed no quality issues, and they have reported all the markers of this batch are as expected."

They don't say they tasted any. However I did and they were disgusting.

They have not offered me a refund for the walnuts so I will let Trading Standards have a look to see what they think.

My advice is, do not buy nuts from this company.

Having read their reply and other reviews, I see that Unhealthy Supplies have a reputation for unashamedly selling old, shrivelled, bitter nuts and pumpkin seeds that have very short use by dates and that they say are fine to eat. I can confirm that the walnuts they sent were, on the whole, extremely unpleasant to eat and likely to make you ill. They have offered me a £5 voucher for my next order. They are living in cloud cuckoo land if they think that I will ever waste my hard earned pension ordering their low grade rubbish again. I wouldn't even put these nuts out for the birds, that's how bad they are.
Update: they have now refunded me for the walnuts but it took this review to do it. A frustrating experience but I have now ordered walnuts from BWFO.

Arrived as stated , easy to order , and product very good will use Healthysupplies again

Ordered 10kg of hazelnuts which I regularly order from other suppliers. This was my first and last time with Healthy Supplies.

The hazelnuts were much smaller than normal, more like pellets than nuts, and had no flavour. My family refused to eat them.

I have had great difficulty getting satisfaction in this matter. Dom, Health Supplies, I felt was dismissive of my complaint, and was determined to haggle (not apologising but charging me for the nuts that I taken out of the box - to cook). I found his response as distasteful as the hazelnuts, and frankly even insulting. Thankfully I purchased the below par product via PayPal so I have consumer protection. It is currently in dispute. I will not be using Healthy Supplies again under any circumstances. I order 10kg bags of hazelnuts every few months, and 20kg boxes of brazil nuts twice a year.

They sent me 10kg of dried banana with only 2 weeks until it goes out of date...

I asked for this to be exchanged as it's obviously a ridiculous thing to do and was offered 50% off my order.

After turning this down and again requesting it's exchanged customer service has gone silent.

Will open a chargeback if not resolved soon.

Always reliable and on time.The only fault lies with the courier.

Excellent company to Deal with

Products were great - as expected. I deducted one star because the box used to package my order was completely bashed up when it arrived. No damage to the contents (nuts, seeds and grains) but anything small in the box would have fallen out and been lost.

First class wholefoods. Fast delivery.
I order regularly from Healthy Supplies

Great quality, healthy food, eco-friendly household items and more + excellent customer service. Highly recommended!

Many thanks for your help sending me my hair colour and taking action ASAP when Evri lost it. Although after complaining to Evri they delivered my new order very promptly and followed the same instructions thar I have always typed on the delivery form. Thanks again.

Regards
Bridget Dolores Drake

I have been buying from Hralthy Supplies for some years now. I can’t recommend them highly enough. Great service and a good range of supplies. I’ll be continuing to purchase my supplements and herbals from here.

Great choice. Parcels well wrapped and good delivery. Helpful with queries.

The website was straightforward to navigate as was the ordering process and receipt of items bought. Quality of goods purchased was excellent. I will return in due course to order more.

Great website. Wide range for my vegan lifestyle.
Prompt delivery & well packed.

Very bad experience.
My order was sent to my previous address even my new address was on delivery.
I didn't get my order till now, it's like 2 weeks or even more