The website is extremely easy to use as it provides short steps to help give you advice /solutions to whatever problems you may worry to have or been having. Personally, it's helped my confidence in b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing staff and very informative... Helped me feel safe and less stressed about my spiralling financial situation
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due... Se mer
Företaget har svarat
Reviewers love that the advisors don't just offer sympathy—they offer concrete solutions. Feedback highlights that the staff are highly knowledgeable and excellent at breaking down confusing f... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Kontaktuppgifter
Storbritannien
- www.nationaldebtline.org
4,7
Utmärkt
298 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service just give them a call…
Great service just give them a call they really do help
14 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our advice helpful. Kind Regards, National Debtline
Very helpful and took the time to…
Very helpful and took the time to really understand my problems was worried to talk to anyone but as soon as made contact they made me feel less stressed and alone
18 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our service very helpful and our advisers took their time to listen to you. Kind Regards, National Debtline
I am truly thankful for National…
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due to extremely low income/mental health etc. I would recommend anyone using National Debtline, they make you feel comfortable, non-judgmental, friendly. Just call them, it is ok and you are safe with them. Be open and honest, I am still working with them. Thank you very much.
14 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our advisers friendly and non-judgemental and we were able to help you. Kind Regards, National Debtline
A great weight lifted off my mind after speaking to an advisor
Great advice and steps to take . A really lovely and understanding advisor .
11 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you received great advice and our adviser was lovely and understanding. Kind Regards, National Debtline
Everything was amazing very good and…
Everything was amazing very good and kind
8 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our service amazing. Kind Regards, National Debtline
Harrassing
Keep getting phone calls from several different numbers all over England have asked them to stop calling me but keep phoning 5-6 times a day starting to get rather annoying
9 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We are really sorry to hear that you have been experiencing recent calls like this. We can confirm that these calls were not made by National Debtline as we do not make outbound calls.
We have had a number of reports recently similar to your experience and having done some further investigation, it appears that some disreputable organisations are calling numbers and pretending to be us, or they have similar names to us, in order to take advantage of our good reputation with the aim of either selling products or obtaining details from that individual. Please block these numbers in the future.
Svar från National Debtline
Thank you for your review. We're pleased to hear your call was good. Kind Regards, National Debtline
Very helpful
Helpful understanding gave clear advice. Helped me understand the process.
5 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear we were able to give you clear advice. Kind Regards, National Debtline
Absolutely brilliant
Absolutely brilliant. Told me things I didn’t even know. So much useful information. Thank you!
2 mars 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear we were able to give you useful advice. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
Fantastic advice
Fantastic advice, and reassurance knowing that there is help out there. I would definitely recommend National Debtline as they genuinely want to help people without being judgemental or patronising.
27 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you received good advice that helped you. Kind Regards, National Debtline
Very helpful and didn’t talk too long…
Very helpful and didn’t talk too long to wait
2 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
The service is great staff have…
The service is great staff have experience and time to deal with their customers in a professional manner.
18 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
The service is great
The service is great, staffs have the experience and time to deal with their customers in a professional manner. I can recommend this service to my friends and family with no worries.
26 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you found our service great. Kind Regards, National Debtline
Excellent support network full of…
Excellent support network full of information at a very speedy pace but I didn’t like the links being lost once the webcast ended., I didn’t know where to go find that information
26 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear we were able to help you. Kind Regards, National Debtline
I recently lost my job and fell into…
I recently lost my job and fell into debt. National Debtline allayed my fears
23 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're glad to hear we were able to help. Kind Regards, National Debtline
Debtline was there for me
Debtline was there for me when I didn’t know where to turn. It provided confident and useful advice and put me in touch with the correct path for my family personal circumstances. I will use it and am using their tools to help me plan the next steps. It’s not a magic wand but it really helps to order your thoughts when everything is seeming so hopeless and troubling. The service is free so no strings and no cost.
17 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're glad to hear we were able to help and you have found our advice useful. Kind Regards, National Debtline
Svar från National Debtline
Thank you for your review. We're pleased to hear you have found our services great. Kind Regards, National Debtline
Excellent service, highly competent
Patience in collecting the relevant info from me, then very clear feedback on the process and next steps I needed to take. Gave me confidence to proceed without spending money on lawyers (at least for now)
Just be patient waiting for the call to be answered
19 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We're pleased to hear you have found our services excellent and that we were able to help. Kind Regards, National Debtline
They just helped me get the right…
They just helped me get the right advice and all my finances in order
5 februari 2026
Omdöme utan inbjudan
Svar från National Debtline
Thank you for your review. We are pleased to hear we were able to help. Kind Regards, National Debtline
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.