The website is extremely easy to use as it provides short steps to help give you advice /solutions to whatever problems you may worry to have or been having. Personally, it's helped my confidence in b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing staff and very informative... Helped me feel safe and less stressed about my spiralling financial situation
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due... Se mer
Företaget har svarat
Reviewers love that the advisors don't just offer sympathy—they offer concrete solutions. Feedback highlights that the staff are highly knowledgeable and excellent at breaking down confusing f... Se mer
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Företagsinformation
Skrivet av företaget
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Kontaktuppgifter
Storbritannien
- www.nationaldebtline.org
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
For debt management National debt line…
For debt management National debt line is a great service. It will put your mind at rest by giving you great advice on how to manage your current debt situation.

Svar från National Debtline
Helpful and made sense when explained…
Helpful and made sense when explained in understandable language

Svar från National Debtline
Debt advice
Extremely helpful and really made me feel the pressure was off a little, having the right advice and knowing what I had to do next. Still on going so if I need more help I will definitely be turning to nation debtline. They made it seem alot easier. Thank you

Svar från National Debtline
Very easy to get hold of
Very easy to get hold of, quick to help you and show you all different ways of getting help Would highly recommend to anyone who needs help

Svar från National Debtline
Well worth the call
Knowledgeable, frienldy and very helpful people on the end of the line. Humans who care and do what they say they will.

Svar från National Debtline
Both advisers were knowledgeable
Both advisers were knowledgeable, helpful and reassuring. The information and advice they provided was extremely useful and my queries were clarified

Svar från National Debtline
If you worried or your debts are making…
If you worried or your debts are making your anxiety go into overdrive give these a call , they can help and do it in a clear and calming manner , really helped me

Svar från National Debtline
Very useful advice to deal with my…
Very useful advice to deal with my situation regarding the letters and messages i was receiving from a debt company which i was never aware of

Svar från National Debtline
Needed help for a family member
Needed help for a family member. Found this debt-line to be so helpful. Accepted my request to talk on behalf of my sister. I didn’t feel patronised or embarrassed. Such lovely kind people. The help and advise that was given was a great help.

Svar från National Debtline
Not a great experience
I received a call back and was placed on hold for approximately 30 minutes before a call handler became available. Throughout the call, the handler gave the impression that she was keen to end the conversation. Whenever I asked a question or was unable to locate the financial information she requested quickly enough, she repeatedly suggested that I should contact other organisations instead. At one point, I even asked whether I was preventing her from finishing work for the day, due to the way the call was being handled.
During the financial assessment, her questions were unclear, and on several occasions she returned to asking about my property and its value, despite the fact that I had already provided this information and that my only debt related to my energy supply. I clearly explained that I did not want to call back, as it had taken me months to reach this point and I was hoping to resolve the matter during this call. Her whole tone sounded judgemental. I also explained that if the call ended, I would likely feel overwhelmed and delay progressing the issue.
Partway through providing my financial details, while I was speaking the call went dead, and I did not receive a call back.

Svar från National Debtline

Svar från National Debtline
The lady who gave me the advice put me…
The lady who gave me the advice put me at ease which made me then look at things in perspective. I felt to see if I could manage things a lot better once I could see clearer. The ad she gave me was informative and clear. I like the fact that I could speak to her on the telephone and she backed everything up with an email. I would definitely recommend this service if you think you are in trouble

Svar från National Debtline
A very helpful company in the advice…
A very helpful company in the advice given to me

Svar från National Debtline
The women i talked to was really help…
The women i talked to was really help told her i was really low on gas an she sorted that out straight away got sent to vouchers which as really helped me

Svar från National Debtline
Lovely people
Talked to a lovely lady, knowledgeable and empathetic--she sent me sample letters to question the horrible letter I received out of nowhere and reassured me that she/they would be there for me if needed.

Svar från National Debtline
The advice is so professional.It is in…Common Sense
The advice is so professional.It is in context ,boundaries of Our Laws of the land.

Svar från National Debtline
Brilliant staff and outstanding
Brilliant staff and fair. Tailoring advice based on prsonal situation and needs

Svar från National Debtline
Impeccable Service
Chat service used
Connected almost immediate
Sarah was helpful and understanding.. would recommend to anyone no matter circumstances.. thank you

Svar från National Debtline
Detta är Trustpilot
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