Shambles of a company and service. I’ve made a few warranted complaints over the last year about Anti social behaviour, damage to my property due to rodents, which an independent contractor said you h... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Se mer
Företaget har svarat
There's not enough thanks in this universe to give midland heart for helping me out of a domestic abuse situation. Rosie Ward was assigned as my tenancy case officer and she worked so hard with meetin... Se mer
Företaget har svarat
Ashley cooper (aj) come out to do my mold on my bathroom walls today and he defo deserves his 5* he was amazing very polite full thank you so much 🌟
Företaget har svarat
Företagsinformation
Skrivet av företaget
Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)
Kontaktuppgifter
20 Bath Row, B15 1LZ, Birmingham, Storbritannien
- 0345 60 20 540
- feedback@midlandheart.org.uk
- www.midlandheart.org.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The person was polite and understanding…
The person was polite and understanding and dealt with the case smoothly,i must say though I did have to wait 34 minutes to speak to someone which I think is a bit too long to wait apart from that everything else went fine.

Svar från Midland Heart
Taiba Kayani is an angel she has…
Taiba Kayani is an angel she has compassion , empathy sympathy and looks at the facts , she treated me and my family with dignity and respect and I’m forever indebted to her and all of midland heart for giving me and my family a beautiful home otherwise I would be homeless . I will forever remember her and midland heart in my prayers .

Svar från Midland Heart
Fantastic Workman Wayne!
I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job!
My most recent repair on a kitchen cupboard was completed by a workman called Wayne. He has completed a few jobs at my property and he always goes above and beyond.
My repair was completed today, and I was very happy with the work. He is polite, professional and friendly. A true credit to Midlands heart, he priorities getting a job done to the best standard.
Midlands Heart have been brilliant at providing me with an excellent repair service over the years, I’m very grateful.

Svar från Midland Heart
David Loveday 10/10
Had David Loveday come to complete a job on behalf of Midland Heart, very friendly and professional! Came prepared and had the job done quicker than expected. We need more people like David.

Svar från Midland Heart
Very professional job and workers
Very professional job and workers

Svar från Midland Heart
Abdul Aziz Excellent Support
Abdul Aziz was very supportive and professional throughout. He listened carefully, took my concerns seriously and kept me updated. I really appreciate the help and effort he provided during a difficult situation. Top man 🤝

Svar från Midland Heart
Andrew the 5* carpenter
Had 3 jobs done by Andrew and he’s brilliant, pleasure to be around, gets the job done

Svar från Midland Heart
Robert Barker
Robert Barker Such a extremley hard worker and does the Job right he goes above and beyond to make sure The Customer is very satisfied with the work, really takes pride in his work he should be acknowleged and praised for what he does also A very polite friendly Man Can't thank him enough.

Svar från Midland Heart

Svar från Midland Heart
Wayne c was very very helpful and even…
Wayne c was very very helpful and even taught me a few tips and tricks to keep an eye out for

Svar från Midland Heart
My experience
When I call, I receive a fast response and the staff fixes my issues promptly.

Svar från Midland Heart
🌟 Dontay was an amazing help! 5 stars 🌟
Dontay was an amazing help! Super grateful for his time and effectiveness! My problem with my plumbing was sorted immediately with friendly & fast solutions and great service. Thank you again! 5 stars 🌟

Svar från Midland Heart
I have nothing bur praise for midland…
I have nothing bur praise for midland heart they are a great housing,association

Svar från Midland Heart
The who came to our home was really…
The who came to our home was really polite and helpful nothing to much trouble

Svar från Midland Heart
kalpip Sian and rob barker
Had a great experience with kalpip Sian and rob barker today, they came out to fit a drain in my garden I’ve been requesting this job for 12 years and within 4 weeks this job has been assessed and done, they were so professional and polite and kept me informed the whole day. Their an asset to midland heart.

Svar från Midland Heart
really happy with service Martin White…
really happy with service Martin White , thank you

Svar från Midland Heart
I had a new fire door fitted in my…
I had a new fire door fitted in my living room. Dontay and Phill came to carry out the work. Both were really respectful towards me and my home. They carried out the work to the best of their ability. They talked and laughed with me which made it feel more relaxed as innormally don’t like people in my yard. I’d definitely have these two come back for any future work. Nice one.

Svar från Midland Heart
Nick visited property
Nick visited property, introduced self, Very courteous, friendly, explained whole process. Good customer service, job completed
Overall great service

Svar från Midland Heart
Wayne came to fix a draught excluders…
Wayne came to fix a draught excluders to the French door in the property. He knew exactly what to do as soon as he walks in. Wayne was very polite, friendly and above all very professional. He has kept me informed the loop throughout his time here and I am grateful to him for the work he did. Thank you Wayne and I wish you could come back here anytime we have a repair 😆… Midland Heart need more engineers like you.

Svar från Midland Heart
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







