Mensusa Omdömen 299

The absolute worse business ever birthed. Will send whatever they choose. A definite run in the opposite direction to avoid frustration, disappointment and regret.

Terrible service. There's no tracking shipment notifications. You try to check it, the site doesn't even work. You try to use their automated chat to check the status, it doesn't bring anything up. Tried calling, no answer. This online store is a waste of time.

How is such blatant fraud left unchecked by the authorities. I'm getting married and my fiancee wants me in a pink and white tuxedo. Checking online I can't find anything tolerable. Then I find one that I like, and show it to her, but when I go back to make the purchase it's listed as a different company. So men's usa has numerous other company names all with the same product line, pricing, and specials. Choose a free dress shirt any color or any color tie and hankie. With purchase of any 4pc suit. So my delivery came, and out of 6 items, I only got 2. And the most prominent and expensive item the suit jacket was not in my package. And the quality of the fabric is ridiculously bad. It's literally like wearing a table cloth. I could flex my muscles and rip the fabric like Arnold Schwarzenegger. I'm a dumbass for not reviewing them first. With what was delivered and what I paid I've lost 205 dollars. If they don't get my items with time for me to have them tailored before my wedding. I will seek arbitration. I need my items if I have to buy them elsewhere to complete the set. Men's USA will be liable for the bill. I paid extra for Express shipping 3 days. And it took them 10 days to send me literally 1/3 of my order.

The customer service representatives were amazing and helped me choose a tuxedo for my husband who needed a classic cut. After I placed the order, I read so many negative reviews that I thought I should cancel. It was too late for that and when the tuxedo arrived, we were blown away. The quality is SUPERIOR and it looks and fits like a custom made suit. For the same price as a rental, we own a gorgeous tuxedo which looks and fits better than any rental could ever look. We will be buying our suits here in the future. Hats off to this company!!

I gave them one star because that was the lowest rating I could give. This company is the worse. They sent me the wrong tuxedo and the wrong size. I could not prove that the tux they sent was different than what I ordered but the size discrepancy was glaring. I ordered a white dinner jacket with a black shawl lapel. What I received was a full all white tuxedo suit (two sizes too large). Definitely not what I ordered, and they would not listen to reason. However, they still charged me a "restocking" fee, and I had to pay for return shipping even though the error was clearly theirs. Plus, they told me that if I didn't send back their crappy hanger, I would be charged an additional $15. I began to wonder if this was all part of their business model to increase revenue. Their customer service sucks, and they are rude. Wedding parties, prom goers, Devine Nine Fraters and anyone seeking formal wear, DO NOT BUY FROM MENSUSA, SUITS USA, EMENS SUITS OR ANY OF THEIR AFFILIATES. You will be very disappointed. I wish I had known...

This company is only 6 months old it will not last a year , the absolute worst company customer service and return policy I have ever experienced

Wrong suit sent Customer service irresponcive and intimidating Incredibly difficult to get a return lable only after getting BBB and credit card company involved Almost 3 weeks now and credit card company not refunded Received an email stating confirmation will be sent soon Here it is now starting all over again BIn involved in fraudulent company advertising about their return and refund policy Contacting my credit card company about the fraudulent behavior

Sent me the wrong suite and wrong size. Spent 4 hours trying to get them to explain how to return suit. They sent me 15 emails claiming they already sent me an email they never sent. Beware this company used the name menssuitesatlanta that doesn’t exist. They use fake names all over the country because Mens USA has such a bad reputation.

Sent the wrong jacket. I asked for an exchange of the right jacket. They agreed. Told me I had to pay the return shipping. Nope. Opened a dispute with my AMEX. They told AMEX they sent me a return label. An absolute lie. I don't want the wrong jacket, ya morons.
Wish I would've reviewed these other comments. Not BBB accredited. STAY AWAY!

These people suck don’t ever buy from this store. I got robbed for $189. Supposedly I was getting a silk red shark skin suit 52 and 46 in the waist they send me a blazer no pants no vest Brown was not even the suit that I ordered. They don’t pick up the calls. They don’t. It’s hard to communicate with them. They answer you five days later. They don’t return calls and nothing not a good store. They’re garbage.

I wish I would have seen all negative reviews prior to my order. I have experienced the same issues. Sizing is way off and a nightmare to return. The customer service is all AI driven with machine learned responses. I have tried for the past 5 days to return the items and still no results. This company appears to be a scam and completely shady. I will also be filing a complaint with the state of California. Not much else can be done but maybe they shut them down so others don't fall for the same scam. The multiple reviews all speak the same language.

DO NOT BUT FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY

I ordered a denim double breasted suit size 48L. I received a denim suit size 54 or larger. I paid $161. They're trying to refund me $128. I will contact California Attorney General and Secretary of State.

Absolute worse return / exchange policy ever. I purchased a blazer that was marked a 32 but it did not fit like a 32; it was much smaller. I needed to exchange this jacket that I paid a total of $118 with tax and $10 shipping. In order to exchange it, I had to pay to ship it back to them and then $25 more dollars to have them ship a larger size. This was a them error and I am having to pay the extreme price. To return it and get a refund, there is a 20% restocking fee minus the $10 shipping I already paid, and on top of it, I have to pay to ship it back to them. It will cost me $60 to return it. DO NOT DO BUSINESS WITH THIS COMPANY! A RIP-OFF!

They sent the wrong item then only offered a partial refund. No working phone number. I had to do a credit card charge back.

Beware of Emen suits and MensUSA.com. This is not a legitimate business company business firm and you will lose your money. Ordered a burgundy pinstriped suit for wedding and business notified me 3 times, not in stock, wrong size. They will procrastinate and not send order or ship you poor quality item. I canceled order due to time restriction and was told I could not. They would ship item and I could return for their proposed refund. Family are attorneys and I will litigate.

DO NOT DO BUSINESS WITH THIS COMPANY
COMPLETE FRAUD

A RETAILER WITH NO ACTIVE PHONE ASSISTANCE SHOULD OF BEEN A DEAD
GIVE AWAY

THEY TOOK MY MONEY AND OFFERED
ME SOMETHING ELSE AND HAS YET TO RESPOND

I AM HAVING TO HAVE MY CREDIT CARD COMPANY DO EXTRA WORK

THIS IS A FRAUD SCAMMER WEBSITE

STAY AWAY

This is a reversal of my negative review of MensUSA. They have refunded the 20% cancellation fee. I am now 100% refunded. They did exactly what they said they would do.

I have been waiting on my cowboy boots two pair of stingray cowboy boots 11 and 11 1/2 double E for two weeks spoke to gentleman. He was supposed to send them out last week. Still haven't received them yet. If you can't send me my boots would you send me my money back please I'm not happy.

Men’s USA, is a ripoff. Their product is cheap. Don’t believe their advertisement and all the fake celebrity pictures, do your research. Don’t waist your time or money, this company needs to be shut down.
Check out BBB before you spend one penny with this company.

Please avoid this company. They best what they do - froad.
Unfortunately i use them and buy tuxedo. They send me absolutely different with a 8 size biger. And they trying to not return my money back. I called to my credit card and open the case. They phone is fake. They will never call you back. They only responded by email.
Please. If you interested from those products. Go away. They going to steel your money.