Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Se mer
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Se mer
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Kontaktuppgifter
260 liberty st, 08840, metuchen, USA
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
2,1
Dålig
431 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything worked out well with the…
Everything worked out well with the exception of delayed shipping. I was expecting to get my briefcase a week earlier than received.
21 mars 2022
Svar från Luggage Online
Dear Customer,
I am sorry you experienced a delay in your order; we understand the excitement after a purchase. We appreciate your feedback so we can ensure we have no delays for our future orders.
Excellent
Excellent. Will definitely purchase from your store again. Will recommend your store to all my friends and family!
20 mars 2022
Luggage arrived ontime but with…
Luggage arrived ontime but with scratches on it. They hold a lot very securely and held up well after it's 1st use
15 mars 2022
First time buyer and I was really impressed
First time buyer and I was really impressed with the product options, the deals, the quick delivery (2 days!), and the customer service. Very happy with this company and anticipate ordering from them again in the future.
12 mars 2022
Svar från Luggage Online
Your positive feedback is greatly appreciated. Thank you for trusting us :)
this was very easy for me
10 mars 2022
Received my Tumi backup backup in a…
Received my Tumi backup backup in a matter of days.
I love it!
9 mars 2022
I ordered 3 luggages of 28 inches
I ordered 3 luggages of 28 inches . They are to big for what I want , so I did the return very easy , and they refund my money back between 7 -10 days . Then I order the right ones , 24 inches . , and everything was fine . Thank you it was a pleasure to do my shop with you . Fully recommended .
9 mars 2022
The luggage is as good as the service
The luggage is as good as the service. A+
Great product, very happy! Highly rec
4 mars 2022
Sent the wrong color
Sent the wrong color. Company paid to send it back and sent the correct one the same day the returned one arrive. Awesome customer service.
3 mars 2022
Great team of people to deal with and…
Great team of people to deal with and fabulous customer service.
I always go to luggage online for all my travel needs!
28 februari 2022
Happy Customer!
WOW! I called to determine if the Washington holiday discount was still in effect on the Nonstop brand 3 piece set with packing cubes and powerpak. It was! Not only was the rep who took my call helpful, the price was affordable, the shipment arrived within days and the product is everything I hoped for. Very happy customer!
28 februari 2022
Overall Experience
User-friendly website. Easily found exactly what I was looking for and price could not be beat. Hoping that I when I receive with my purchase I am as happy with the product as I was with the "shopping" end of it. :)
UPDATE: Yes, yes, yes! - Thrilled with the luggage. It was exactly what I had hoped for & secondly, I had to deal with Customer Service for a question I had & the Customer service I received could NOT BE BEAT!!!!! Amazing on all counts!!! Thank you!
23 februari 2022
I ordered a large Briggs and Riley…
I ordered a large Briggs and Riley @Work bag, and Luggage Online was great to deal with from start to finish. Very satisfied with both my experience, and the product they delivered!
21 februari 2022
quick shipping and delivery
quick shipping and delivery, product wrapped well. easy returns
17 februari 2022
I bought it as a gift for my…
I bought it as a gift for my boyfriend. His birthday is next month. I was happy with how quickly it arrived and how beautiful it is
15 februari 2022
Very smooth and quick return process
14 februari 2022
Luggage shipped promptly!
Luggage arrived quickly and they nested it so save shipping packaging.
14 februari 2022
You promo codes NEVER work
You promo codes NEVER work, too time consuming and frustrating
14 februari 2022
Faster than over night
Faster than over night, 18 hours!
Alex extremely helpful, I felt like she cared. Second order pending
9 februari 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.