Luggage Online Omdömen 

431
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.

Betygsatt 1 av 5 stjärnor

Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Se mer

Betygsatt 3 av 5 stjärnor

Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Se mer

Betygsatt 5 av 5 stjärnor

The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Se mer

Företaget har svarat

Företagsinformation

  1. Resebyrå

Informationen kommer från olika externa källor

Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

431 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,1

Alla omdömen

(431)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great purchase experience!

I got a review email right after purchase so i was apprehensive about the online purchase, thinking it was a scam site. But the great price and quick shipping was not a scam, just a specialized site. Got shipping notification the next day and received the suitcase within a few days. Love my luxury suitcase. Sorta bummed that they advertise a discount code that wouldn’t work for all purchases, but still the best deal on the market. Thanks!

13 maj 2022
Betygsatt 5 av 5 stjärnor

A bit hasty of a review from me - Beware : No refund

Out of stock and you told me I have to request a refund from Amazon when I placed the order directly from your website and paid via PayPal.

Sounds like a scam to me…..

After contacting them, they responded promptly and provided a refund quickly. So, in the end, I agree with there response- just sent me the wrong message.

26 april 2022
Logotyp för Luggage Online

Svar från Luggage Online

Dear Customer,
I apologize for any confusion this may have caused you. We are authorized sellers on Amazon as well and It looks like you received the wrong returns template for your order. After further investigation it looks like this issue was resolved and you were fully refunded. If you have any further issues please reach out to Customerservice@luggageonline.com.

Betygsatt 5 av 5 stjärnor

Large Selection & Fast Delivery

Luggage Online was the only retailer that had the Osprey Daylite 44 in black in stock, this after searching over a dozen online retailers, including Osprey. I needed it delivered within 5 days and it arrived in perfect condition about 40 hours after placing the order. Very pleasantly surprised

22 april 2022
Betygsatt 5 av 5 stjärnor

Easy & Reliable

Luggage Online had the specific carry-on that I had been looking for & everywhere listed it as being on backorder or way more expensive. I was so happy I found it on their site & I received it the following day without having to pay for rush shipping.

8 april 2022
Betygsatt 3 av 5 stjärnor

All good until I opened it… but

I received my package very quickly and was excited to finally receive a bag I had been looking for a little while at a reasonable price.
Once I opened the box I was met with the smell of wetness, but figured it might have been the packing since it rained the day I received it and days prior.
As I was opening the packaging for the Maruen tote, I realized the plastic, tissue paper and bag were all wet. I immediately opened my other foldable tote and spray to see if they were affected. The tote smelled moist but was not wet like the Mauren and the spray was sealed tight.
Once I inspected the bag I began to take pictures and contacted customer service. I was provided a return label promptly and shipped it back the same day.
Customer service reached out to advise my claim was validated and they could provide a refund or replacement. I opted for the refund.
I greatly appreciate the quick and thorough resolution.
I hope wherever the bag was being kept and any others affected have been removed from the inventory.

8 april 2022
Logotyp för Luggage Online

Svar från Luggage Online

Dear customer,
I am so sorry this has happened, we understand the disappointment you must have felt. We greatly appreciate you contacting us about this issue. We have inspected the area and our inventory to insure this would never happen again.

Betygsatt 5 av 5 stjärnor

Newluggage24

Our bags arrived promptly and look well made. I used the carry-on size for a weekend trip and had plenty of room. They have not been tested on a flight yet.

1 april 2022
Betygsatt 5 av 5 stjärnor

Easy site

Easy site. Haven’t received my order. Hope it replaces the one I had that was ruined by the airlines. Same maker different model but looks the same.

30 mars 2022
Betygsatt 1 av 5 stjärnor

Not acceptable

You cancelled my order two days after you excepted it, because you oversold the bag I ordered. After I tried to order It from Amazon. They became sold out. Of all the years Ived ordered things on line. This was the first. If I could give you a zero star I would.
.

25 mars 2022
Logotyp för Luggage Online

Svar från Luggage Online

Dear Customer,
I apologize for any inconvenience this may have caused you. I understand the disappointment you must have felt with that cancelation email. Unfortunately inventory has been a challenge lately, but we have been implementing new services to ensure our customers receive their items promptly.

Betygsatt 5 av 5 stjärnor

Great Travelpro spinner carry-on bag

Great sale price for just the Travelpro spinner carry-on we were looking for, I appreciated that shipping was free and no sales tax was charged for shipping to California,

22 mars 2022
Logotyp för Luggage Online

Svar från Luggage Online

Thank you for your positive feedback.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer