We purchased a beautiful garden lounge set from Longacres & unfortunately it turned up damaged. There was a little faffing around with couriers (not their fault) so they looked to fully replace on the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visit Longacres regularly as we find the staff very helpful, the plants in good condition and reasonable priced. We ordered some solar lights and they were ready for collection when we arrived. Goo... Se mer
Ordered an outdoor garden furniture set cover the wrong item arrived. A quick phone call and the issue was resolved the correct one was delivered the very next day.
Was a pleasure dealing with Longacres. I ordered a swing seat online and only had to wait a few days before delivery date. I was informed of delivery slot and could also follow the driver on a map in... Se mer
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Företagsinformation
Om Longacres Garden Centres
Skrivet av företaget
Established in 1979, Longacres is a family-run group of six garden centres in the south east of England. Our flagship Bagshot store is the largest independent garden centre in the south of the country.
We've been selling online since 2002 and have two purpose-built warehouses for stock and packing.
We're multi-award winners including:
- Garden Retail Awards Best Garden Centre 2015
- Horticulture Week Business Award - Best Business Refurbishment 2018
- Best Garden Centre Retailer of Greeting Cards 2023
Longacres
Skrivet av företaget
Kontaktuppgifter
London Road, GU19 5JB, Bagshot, Storbritannien
- 01276 486422
- customerservices@longacres.co.uk
- www.longacres.co.uk
4,7
Utmärkt
40 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent product and delivery on time.
12 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re delighted to hear you were happy with the product and that your delivery arrived on time.
Kind regards,
Longacres
Arrived slightly earlier than quoted by…
Arrived slightly earlier than quoted by lovely delivery drivers
Very easy to order online
12 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your order arrived earlier than expected and that you found our online ordering process easy to use.
Kind regards,
Longacres
Speedy and efficient service
9 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you found our service speedy and efficient.
Kind regards,
Longacres
The plants I ordered are strong healthy…
The plants I ordered are strong healthy and amazing value
Staff at collection point polite and friendly
Brilliant as always
12 juli 2026
Svar från Longacres Garden Centres
Thank you for your fantastic review. We’re delighted to hear you were pleased with the quality and value of your plants and that our collection team provided a friendly service.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your BBQ arrived on time and exactly as requested.
Kind regards,
Longacres
Excellent customer service…
I recently purchased garden furniture from Longacres Bagshot and unfortunately had some problems post delivery. Customer Services dealt with the situation immediately and effectively. I am so pleased with their service .
11 juli 2026
Omdöme utan inbjudan
Svar från Longacres Garden Centres
Thank you for your lovely review. We’re pleased to hear our Customer Services team was able to resolve the issue quickly and effectively. We appreciate your kind feedback and are glad you were happy with the support provided.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your lovely review. We’re delighted to hear you enjoy visiting us and that our team consistently provides helpful service.
Kind regards,
Longacres
Longacres charcoal delivery.
Fantastic prices on charcoal. Great website easy to use, excellent communication and prompt delivery.
9 juli 2026
Svar från Longacres Garden Centres
Good Afternoon Linda,
Thank you for taking the time to leave us feedback, we are pleased to hear that you are happy with the service in which we provided you and we do look forward to welcoming you back to us again soon.
Kind regards
Longacres
Svar från Longacres Garden Centres
Thank you for taking the time to leave us us feedback, we look forward to welcoming you back to us again soon.
Kind regards
Longacres
Weber briquettes very good price
Weber briquettes very good price , well packed and quick delivery.
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you were happy with the price, packaging and speedy delivery of your Weber briquettes.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you were happy with the price and prompt delivery.
Kind regards,
Longacres
Easy website & great choice!
Easy website to use and so much choice. I found the perfect rattan drypot to use in my water feature. Ordering was easy and delivery was within a couple of days! What's not to like.
Would definitely recommend and will definitely use again.
8 juli 2026
Svar från Longacres Garden Centres
Thank you for your fantastic review. We’re delighted to hear you found our website easy to use, enjoyed the choice available and were happy with your purchase and delivery.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re delighted to hear you were happy with the quality of your plants, the secure packaging and prompt delivery.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your order arrived quickly and was well packaged.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your order was delivered safely and left in your requested location.
Kind regards,
Longacres
My lanterns were impeccably wrapped…
My lanterns were impeccably wrapped ,but the carton was torn and I was expected them Wednesday,Thursday and Friday, as emailed with a time of delivery but nothing arrived until Friday when they did arrived. I would suggest you don’t use them again as they don’t deliver on time. When I queried the date he said they were short of drivers 🤷♀️
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your feedback. We’re pleased to hear your lanterns arrived safely and were well packaged. We’re sorry to hear about the delay with the courier and will pass your comments on to help improve the service provided.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re delighted to hear you received excellent service and that your product arrived on time and in perfect condition.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your order arrived as expected and within a timely manner.
Kind regards,
Longacres
Always a good service and the flowers…
Always a good service and the flowers are beautiful, I do not buy my flowers from anybody else .
11 juli 2026
Svar från Longacres Garden Centres
Thank you for your fantastic review. We’re delighted to hear you’re always happy with our service and flowers.
Kind regards,
Longacres
Easy to navigate website
Easy to navigate website, competitive pricing, good delivery options!
All round good service, thank you n
7 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you found our website easy to use, our pricing competitive and our delivery options convenient.
Kind regards,
Longacres
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