We purchased a beautiful garden lounge set from Longacres & unfortunately it turned up damaged. There was a little faffing around with couriers (not their fault) so they looked to fully replace on the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visit Longacres regularly as we find the staff very helpful, the plants in good condition and reasonable priced. We ordered some solar lights and they were ready for collection when we arrived. Goo... Se mer
Ordered an outdoor garden furniture set cover the wrong item arrived. A quick phone call and the issue was resolved the correct one was delivered the very next day.
Was a pleasure dealing with Longacres. I ordered a swing seat online and only had to wait a few days before delivery date. I was informed of delivery slot and could also follow the driver on a map in... Se mer
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Företagsinformation
Om Longacres Garden Centres
Skrivet av företaget
Established in 1979, Longacres is a family-run group of six garden centres in the south east of England. Our flagship Bagshot store is the largest independent garden centre in the south of the country.
We've been selling online since 2002 and have two purpose-built warehouses for stock and packing.
We're multi-award winners including:
- Garden Retail Awards Best Garden Centre 2015
- Horticulture Week Business Award - Best Business Refurbishment 2018
- Best Garden Centre Retailer of Greeting Cards 2023
Longacres
Skrivet av företaget
Kontaktuppgifter
London Road, GU19 5JB, Bagshot, Storbritannien
- 01276 486422
- customerservices@longacres.co.uk
- www.longacres.co.uk
4,7
Utmärkt
40 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to navigate website
Easy to navigate website, competitive pricing, good delivery options!
All round good service, thank you n
7 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you found our website easy to use, our pricing competitive and our delivery options convenient.
Kind regards,
Longacres
Quality goods and quality service
All aspects of the purchase were straightforward and chairs were delivered on date requested with no issues.
7 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you were happy with the quality of your purchase and that your delivery arrived smoothly on your requested date.
Kind regards,
Longacres
Florists choice bouquet
Ordered a florists choice bouquet which was looked beautiful. Thank you
7 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re delighted to hear you were pleased with your florist’s choice bouquet and that it looked beautiful.
Kind regards,
Longacres
Delivered on time by a very nice polite…
Delivered on time by a very nice polite and friendly driver.
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your delivery arrived on time and that our driver provided a friendly and polite service.
Kind regards,
Longacres
The delivery driver was great!
The delivery driver was great. He could see i was elderly and offered to carry the compost into the back garden.
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your lovely review. We’re delighted to hear our delivery driver provided such a helpful and thoughtful service. We’ll be sure to pass on your kind comments to the team.
Kind regards,
Longacres
Excellent product and looks good too.
The product we ordered was excellent quality arrived on time and accurately described on line. However the instructions were not very clear and we did end up having to partly deconstruct before reassembling. The product looks great and very sturdy.
7 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you’re happy with the quality, appearance and delivery of your product. We appreciate your feedback regarding the instructions and will take this on board for future improvements.
Kind Regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you were happy with the value and speedy delivery.
Kind regards,
Longacres
Great Price and Excellent Staff
Bought garden furniture set with fire pit at a price that could not be matched elsewhere.
Online transaction was simplicity itself and was able to select a delivery date at that point - after purchase I was also sent a £25 voucher for use on future buys, which i have already taken care off.
Only downside was the delivery company failed to deliver on the day and was difficult to get hold off - email received in morning to say they would but no communication throughout the day to say they could not. Staff at longacres were exceptionally polite and pursued on my behalf - did eventually get though to someone who could help at delivery company and was delivered following day.
Delivery shortcomings aside I would absolutely use longacres again.
9 juli 2026
Svar från Longacres Garden Centres
Thank you for your detailed review. We’re delighted to hear you were pleased with your garden furniture, our pricing and the service provided by our team. We’re sorry for the delivery delay but appreciate your patience and are glad we could help resolve this for you.
Kind regards,
Longacres
5 stars
Ordering was simple delivery was hassle free and the price was cheaper delivered than my local garden centre in Devon!
5 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review. We’re delighted to hear you found ordering easy, delivery hassle-free and our pricing competitive.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re delighted to hear you found us a trustworthy and reliable company.
Kind regards,
Longacres
As always the flowers were beautiful…
As always the flowers were beautiful and my friend was very happy with them.
DPD delivered within their time frame.
14 juli 2026
Svar från Longacres Garden Centres
Thank you for your lovely review. We’re delighted to hear the flowers were beautiful and that your friend was happy with them. We appreciate your kind feedback and are pleased the delivery arrived within the expected timeframe.
Kind regards,
Longacres
Easy to order and the packaging was…
Easy to order and the packaging was great protected my pot, thank you thank you
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear your pot arrived safely and that you were happy with the packaging.
Kind regards,
Longacres
Excellent service great price 😊
9 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re delighted to hear you were happy with our service and pricing.
Kind regards,
Longacres
Graduation flowers - exceptional…
It was my granddaughter’s graduation and rather late I found it was traditional to have flowers for the day. I placed the order with a request for a delivery before 11am. Not only were the flowers delivered in time but the quality of the bouquet was outstanding. Each rose perfectly opened. To this day I have never been disappointed by Longacres flowers. Well done and thank you to the florists.
16 juli 2026
Omdöme utan inbjudan
Svar från Longacres Garden Centres
Thank you for your wonderful review. We’re delighted to hear the flowers helped make your granddaughter’s graduation special and that you were pleased with the bouquet and delivery service. We’ll be sure to pass your kind words on to our florists.
Kind regards,
Longacres
Great delivery service
The plants are beautifully healthy and just as pictured on line. They arrived quickly, were delivered with real care, and the driver was very helpful and friendly.
6 juli 2026
Svar från Longacres Garden Centres
Thank you for your lovely review. We’re pleased to hear you were happy with the quality of your plants, delivery service and the care shown by our driver.
Kind regards,
Longacres
A pleasant garden shopping experience Very helpful pleasant staff nice…
Very helpful pleasant staff nice restaurant and shop
14 juni 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you enjoyed your visit and found our staff helpful and friendly.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you were happy with your purchase and the value for money.
Kind regards,
Longacres
easy to order and given a choice of…
easy to order and given a choice of delivery days. Helpful staff when I phoned to check availability. Good price.
9 juli 2026
Svar från Longacres Garden Centres
Thank you for your review. We’re pleased to hear you found ordering easy and that our team was helpful when checking availability.
Kind regards,
Longacres
Items ordered arrived on specified day…
Items ordered arrived on specified day in good condition and were delivered to where we wanted by a cheerful helpful young man.
6 juli 2026
Svar från Longacres Garden Centres
Thank you for your lovely review. We’re pleased to hear your order arrived safely on the expected day and that our delivery team provided a helpful and friendly service.
Kind regards,
Longacres
You should make your delivery to the…
You should make your delivery to the exact place where the customer wants it.
8 juli 2026
Svar från Longacres Garden Centres
Thank you for your feedback. We appreciate your comments regarding delivery placement and will take this on board to help improve our service. We’re pleased to have your feedback and will continue working to provide the best experience possible.
Kind regards,
Longacres
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