We visit Longacres regularly as we find the staff very helpful, the plants in good condition and reasonable priced. We ordered some solar lights and they were ready for collection when we arrived. Goo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased a beautiful garden lounge set from Longacres & unfortunately it turned up damaged. There was a little faffing around with couriers (not their fault) so they looked to fully replace on the... Se mer
Företaget har svarat
Ordered an outdoor garden furniture set cover the wrong item arrived. A quick phone call and the issue was resolved the correct one was delivered the very next day.
Was a pleasure dealing with Longacres. I ordered a swing seat online and only had to wait a few days before delivery date. I was informed of delivery slot and could also follow the driver on a map in... Se mer
Företaget har svarat
Företagsinformation
Om Longacres Garden Centres
Skrivet av företaget
Established in 1979, Longacres is a family-run group of six garden centres in the south east of England. Our flagship Bagshot store is the largest independent garden centre in the south of the country.
We've been selling online since 2002 and have two purpose-built warehouses for stock and packing.
We're multi-award winners including:
- Garden Retail Awards Best Garden Centre 2015
- Horticulture Week Business Award - Best Business Refurbishment 2018
- Best Garden Centre Retailer of Greeting Cards 2023
Longacres
Skrivet av företaget
Kontaktuppgifter
London Road, GU19 5JB, Bagshot, Storbritannien
- 01276 486422
- customerservices@longacres.co.uk
- www.longacres.co.uk
4,7
Utmärkt
40 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Longacres Garden Centres
Thank you for your 5-star review! We’re delighted to hear you were happy with our service, pricing, and speedy delivery.
Kind regards,
Longacres
Amazing service!
We purchased a beautiful garden lounge set from Longacres & unfortunately it turned up damaged. There was a little faffing around with couriers (not their fault) so they looked to fully replace on their own dedicated transport & helped to lift the replacement set into the garden. You judge people on how they deal with problems, Longacres excelled. Thank you.
22 juli 2026
Omdöme utan inbjudan
Svar från Longacres Garden Centres
Thank you for your wonderful 5-star review! We’re so pleased we could put things right for you and appreciate your kind words about our team’s support.
Kind regards,
Longacres
Excellent service
Excellent service, flower order delivered on time, driver polite and professional.
15 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We’re delighted to hear your flowers arrived on time and that our delivery driver provided a polite and professional service.
Kind regards,
Longacres
Excellent company
Excellent on price and quickly dispatched. Always had good service, A+++
15 juli 2026
Svar från Longacres Garden Centres
Thank you for your fantastic 5-star review! We’re delighted to hear you’ve received great service and that your order was dispatched quickly.
Kind regards,
Longacres
Customer friendly
Website easy to navigate and placing my order seamless. Communication good and order arrived promptly. Nice work Longacres.
15 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We’re delighted to hear your ordering experience was simple and seamless and that your delivery arrived promptly.
Kind regards,
Longacres
I’m very pleased with my royalcraft …
I’m very pleased with my royalcraft charcoal outdoor garden cushion box, It’s looks so nice in the garden
12 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We’re delighted to hear you’re pleased with your Royalcraft cushion box and that it looks great in your garden.
Kind regards,
Longacres
Excellent service instantly
Online ordering simple. Collection a breeze, in and out in 5 minutes.
15 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We’re delighted to hear your online ordering and collection experience was quick and easy.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your lovely review! We’re delighted to hear you had a great experience and that our delivery team were friendly and helpful.
Kind regards,
Longacres
Very pleased
I was kept informed while awaiting my order which arrived on time. I have already recommended you to a friend
15 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind feedback , We look forward to your future custom.
Kind Regards
Was very accommodating and managed to…
Was very accommodating and managed to bring forward the delivery date.
12 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you so much for your kind review! I'm really glad I could help bring your delivery date forward.
Kind Regards
Really lovely plants I had delivered I…
Really lovely plants I had delivered I had one problem which was resolved with no problems looking forward to ordering again
20 juli 2026
Omdöme utan inbjudan
Svar från Longacres Garden Centres
Dear Customer
Thank you for your feedback, we are pleased you were happy with your plants.
Kind Regards
Needed guidance and fortunate to find…
Needed guidance and fortunate to find Steve still working for you
Excellent attention to detail and helpful offering his advise
15 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your feedback, We are pleased you were happy with the service we provided.
Kind regards
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're pleased to hear your replacement was arranged quickly and that you received great service.
Kind regards,
Longacres
My order was delivered on time and the…
My order was delivered on time and the guys were very helpful. Always use Longacres for ordering plants and flowers, have never been disappointed with them.
14 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're delighted to hear your order arrived on time and that our delivery team was helpful.
Kind regards,
Longacres
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're pleased to hear you received good service and really appreciate your support.
Kind regards,
Longacres
Lost goods
Ordered some pot saucers from Longacres. Goods not delivered. After lengthy communication chasing up both Longacres and InPost, I was eventually told that the goods had been lost.
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your review.
I'm sorry to hear your order has not arrived. I can see you've already been in touch with our team and we're currently working to resolve this for you as quickly as possible. Thank you for your patience.
Kind regards,
Longacres
Online purchase A*
Simple to order online. Delivery guys arrived earlier than predicted. Both were really friendly and brought the garden furniture into garden with no issues.
11 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're delighted to hear your online ordering experience was easy and that our delivery team provided friendly and helpful service.
Kind regards,
Longacres
Trellis arrived on time and securely…
Trellis arrived on time and securely packed.
Good communication would buy from them again.
11 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're pleased to hear your trellis arrived on time, well packaged, and that you were happy with our communication.
Kind regards,
Longacres
Tough gloves
The ordering process was straightforward and my gloves arrived quickly. They are quite a snug fit but so far they have protected me well from prickles on roses and brambles.
10 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're pleased to hear your gloves arrived quickly and have been doing a great job protecting you while gardening.
Kind regards,
Longacres
Excellent Garden Centre!
Excellent Garden Centre!
Purchased online and order arrived swiftly, packed beautifully, everything arrived safely!
Price was great value!
12 juli 2026
Svar från Longacres Garden Centres
Thank you for your 5-star review! We're delighted to hear your order arrived quickly, safely, and was well packaged. We're also pleased you found it great value for money.
Kind regards,
Longacres
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