We visit Longacres regularly as we find the staff very helpful, the plants in good condition and reasonable priced. We ordered some solar lights and they were ready for collection when we arrived. Goo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased a beautiful garden lounge set from Longacres & unfortunately it turned up damaged. There was a little faffing around with couriers (not their fault) so they looked to fully replace on the... Se mer
Företaget har svarat
Was called the day before my order was due to be delivered saying head office has forgot to load my paddling pool onto the lorry. They said it would be delivered hopefully the following week. Unexpect... Se mer
Företaget har svarat
Didn't think i would find on the internet what I had in mind to finish my project. Yet longacres had it. Promise delivered on time, undamaged which is is common today. All told. Extremely happy wit... Se mer
Företagsinformation
Om Longacres Garden Centres
Skrivet av företaget
Established in 1979, Longacres is a family-run group of six garden centres in the south east of England. Our flagship Bagshot store is the largest independent garden centre in the south of the country.
We've been selling online since 2002 and have two purpose-built warehouses for stock and packing.
We're multi-award winners including:
- Garden Retail Awards Best Garden Centre 2015
- Horticulture Week Business Award - Best Business Refurbishment 2018
- Best Garden Centre Retailer of Greeting Cards 2023
Longacres
Skrivet av företaget
Kontaktuppgifter
London Road, GU19 5JB, Bagshot, Storbritannien
- 01276 486422
- customerservices@longacres.co.uk
- www.longacres.co.uk
4,7
Utmärkt
40 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind review! We're delighted to hear you were pleased with both our service and our prices.
Kind regards
Super helpful and great service
Super helpful and great to be able to order and get delivery when I’m not physically able to collect heavy bags of soil myself. Well priced too.
19 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your lovely feedback! We're so pleased our delivery service made things easier for you. Enjoy your gardening! 🌱
Kind regards
from ordering to delivery everything…
from ordering to delivery everything was extremely good
20 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind feedback, we are pleased you were happy with your ordering, look forward to your future custom.
Kind Regards
The driver of the delivery items was…
The driver of the delivery items was very helpful, He helped the items to be put in the correct place.
20 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your feedback,I am pleased the driver was able to help.
Kind regards
Svar från Longacres Garden Centres
Dear Customer
We are pleased you were happy with your purchase.
Kind regards
Delayed delivery
14 juli 2026
Svar från Longacres Garden Centres
Dear Manuela,
I can see that our Customer Service team has been in touch today to let you know that the store will be contacting you to arrange your delivery.
We sincerely apologise for the delay and any inconvenience this has caused.
Thank you for taking the time to provide your feedback. We appreciate your patience and understanding.
The product was very good and delivered…
The product was very good and delivered ahead of time. Really pleased.
20 juli 2026
Svar från Longacres Garden Centres
Dear Customer
We are pleased you were happy with your purchase thank you for your feedback.
Kind regards
Great place to visit
Easy to order flowers online. Collection was easy and flowers were beautiful. Great place to visit and look around at the variety of products. Had a lovely coffee in the cafe too.
20 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your feedback, we are pleased you were happy with your order.
Kind regards
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind review, We're delighted you were happy with our service, delivery, and products.
Kind regards
Great price for the Weber briquettes…
Great price for the Weber briquettes and fast delivery!
20 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your review! We're glad you were happy with the price and our fast delivery.
Kind regards
Svar från Longacres Garden Centres
Dear Customer
We're delighted your order arrived exactly as promised. We hope to see you again soon.
Kind Regards
Everything was very quick and simple
Everything was very quick and simple, from the purchase to delivery.
I'll certainly be coming back.
19 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind review! We're delighted everything was quick and easy, and we look forward to welcoming you back soon.
Kind regards
Great service
16 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind feedback.
Kind regards
Very fast delivery Webber bbq coals and…
Very fast delivery Webber bbq coals and lump wood excellent very pleased
19 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for you feedback, we are pleased you are happy with your purchase.
Kind Regards
Occasion flowers below standard
I always purchase occasion flowers from yourselves and up until now the flowers have been of exceptionally quality. However, the recent birthday flowers purchased barely lasted two days before looking as if I’d had them for two weeks. I appreciate the hot weather and this could affect the longevity but unfortunately these fell well below the usual standards. I can only hope this was a one off experience.
18 juli 2026
Svar från Longacres Garden Centres
Dear Dave,
I can see you were in contact with our Customer Service Team and they have offered a replacement.
Thank you for your feed back.
Kind regards
Great service!
16 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your feedback, we look forward to your future custom.
Kind Regards
Easy to navigate the website
Easy to navigate the website, good value products and quick delivery
16 juli 2026
Svar från Longacres Garden Centres
Dear Customer
Thank you for your kind feedback, we are pleased you found the online ordering easy.
Kind regards
Svar från Longacres Garden Centres
Dear Steve,
We are pleased you were happy with your order, thank you for your feedback.
Kind regards
Svar från Longacres Garden Centres
Dear Customer
We are pleased you were happy with the service we provide and look forward to your future custom, thank you for your feedback
Kind regards
Good price and fast delivery
19 juli 2026
Svar från Longacres Garden Centres
Dear Customer
We are pleased you were happy with your order, thank you for your kind feedback.
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