Light Mirrors Omdömen 

I recently ordered a mirror from light mirrors and the service was fantastic ,I was kept updated with order process ,I then asked to change the mirror for round instead of square and this was done without any issue and they refunded the price difference and delivery was quick.i dealt with alelei and she was excellent throughout ,they responded to emails promptly too which I was impressed about
I would definately use again for any
Thank you again to alelei for a trouble free purchase
The mirror looked great and customer was delighted

Great customer service after mirror was damaged in transit. No issues - replacement sent - Joby provided constant feedback on replacement process and checked all arrived OK

I can’t speak highly enough of the service I received from Joby at Light Mirrors. From the moment I placed my order, Joby was attentive, proactive, and genuinely committed to making sure everything went smoothly. He kept me updated throughout the process, personally checked on the delivery arrangements, and made sure our beautiful mirror arrived safely and right on schedule.

What really stood out was how much care he took to ensure I felt supported as a customer—nothing was too much trouble, and he handled everything with professionalism and warmth. It’s rare to come across someone who takes such pride in their work and goes the extra mile to deliver a great experience. Thank you, Joby, for your outstanding service!

Our mirror has just been installed and it's exceeded our expectations. It's looks stunning and is very well made. A great company to deal with and can't recommend them highly enough!

Unfortunately i was sent a broken mirror due to delivery error, however i had the good fortune of dealing with Joby, who sorted a refund instantly due to a replacement not being feasible with time constraints!
Will certainly be using in the future for other jobs, thanks Joby!!

Delivery was going to be delayed and Alelei was very helpful in fixing this for us so the delivery still arrived in time. Thanks Alelei for providing a great service and seeing the delivery through.

Thank you to Joby for keeping an eye on our order and ensuring it got to us as quickly as we needed. Excellent customer service and love the mirror.

Great service. Even when something went wrong during the delivery - they put it right straight away. highly recomment

Absolutely fantastic customer service. I needed the mirror I ordered quickly to ensure that it could be fitted and not cost me extra money to have the installation team back. The customer service team moved mountains to get the delivery done despite staff shortage and communicated regularly with me to keep me updated. The product looks brilliant, great quality.

Good selection of products and reasonably priced.

There was a slight delay on the mirror that I ordered, but excellent, attentive customer service was provided by Joby. I was kept up to date and reassured. Thank you!

Jobi answered my queries promptly, delivery was prompt and the product is exactly as described and is functioning as expected.
A really positive experience in customer service

I had very good service from this company when buying a new mirror for my shower room. Alelei in customer support provided great communications and made sure that I was kept up to date with the manufacture and delivery of my mirror. Will certainly use again.

Despite a delay in dispatch the customer service from Alelei was timely and professional

Great product and company. Joby did a particularly good job of ensuring it arrived after the delivery company failed.

Their products are fabulous quality and their customer support matches that high bar.
After buying a bathroom cabinet for my previous house, I knew I had to have another in my new place.
Joby helped me with my order and made sure I was fully informed all the way. Thanks Joby!

Mirror arrived and was pretty good quality.
Manual for the mirror was a bit generic, little dimensional info provided which meant I had to use a rule to measure accurately.

Easy to install and works great.

I emailed them to ask for dimensions for the mirror (so it would be easier to line up hole centres) and they sent me the actual production schematic. Excellent service and they actually help.

I would recommend ( UK buyer).

The mirror arrived quickly, with live tracking info, and in perfect condition (it has not been installed yet but have no concerns). The level of customer service I received from Joby when I raised a query around missing out on the 5% discount code on my first purchase was outstanding - not only did Joby refund me the amount I would have saved using the discount code, Joby also then provided me with the tracking info and then checked in with me once they could see it had been delivered to make sure it had arrived as expected.

Joby was helpful, communicative and the issue was swiftly resolved

Made an order for a mirror, unfortunately was advised that due to absences in the team it would be a longer dispatch. I responded and asked the customer service representative, Alelei Umali, whether there was any possibility to expedite delivery due to us moving in and having the electricians finishing up early the following week. Alelei went over and beyond to get this to happen and was so responsive and a pleasure to speak to.

I would certainly use this company again, it’s rare to find a company with such fantastic customer service. I wouldn’t hesitate to recommend.

Thank you Alelei and Light Mirrors!

Whilst there was a slight delay on the second mirror I ordered, this was not a problem and the news was communicated to me ahead of time to manage my expectations. Alelei did a fantastic job of regularly keeping in contact throughout and providing updates. In terms of quality, both mirrors were excellent.

Excellent services provided by Joby I was really impressed at the communication and follow up on my questions. Really appreciate such customer service 👌