Lancaster Gate Assistance Omdömen 

Really help thank you for put Tyler and making sure ae went over everything

They lady helping me think her name was Sadie that's what was in the email but she was helping me with my motorcycle accident claim was very kind and helpful and was understanding of me having a bit of emotional distress and if I needed a minute I could take it

Dave morris was extremely helpful and I had a lovely chat with him and he made everything clear

Great easy communication from the start. Delivery driver of the bike on the day , Steve Bull was great, personable, friendly and explained things to me with ease.

he was very helpful with infomation about the the bike and how this process works

The driver Dave was very helpful explained everything I needed and answered any questions I had.

Really fast service Dave Morris who dropped off and picked up hire bike excellent customer service and a really nice guy

Pleasant experience dealing with a theft claim. Sadie was polite and attentive listening to me and asking the necessary questions relating to the theft of my motorcycle

Understandable respectful
Dave morris

Daren was polite and courteous and you can't ask for more really

Tyler was great. Helped me thru all the questions and was really informative about the process. Would recommend him and the company.

Lancaster Gate were proactive and very helpful to resolve our claim
Thank you

andy is a very nice person and was very kind and helped me a lot very good person

Bryn Jones delivered and collected my bike. He was really pleasant and friendly as well as professional.

5 star!! quick service and delivery of the bike. Punctual and professional. from both call handlers with any questions and Dave Morris the Driver, (great dude) can’t fault these guys/girls enough

Dave Morris very polite and helpful

One of the transport team members named lee came to retrieve the Honda pcx Lancaster gate had provided me and he was extremely understanding and very easy to talk to I would give him five stars if it was an option

Reported claim via my insurer Lexham and received email confirming this.
After a week I called the number from email as I hadnt heard from anyone yet.

I spoke with Sadie Adams who logged the new claim details, she was effecient and reassuring as it was a silly accident and I felt quite idiotic. She reassured me about the accident and I felt better after this. Sadie informed me about the next steps and provided contact number for who will be dealing with my claim.

I feel like Sadie has great customer service skills and hope that if I have to call up again that I speak to someone as skilled as she is with customer service.

I only marked as 4 stars as bit alarming that their system stated my bike had no tax, when I am taxed until the next year. Unsure why the discrepancy but have screenshots which show I am currently taxed anyways.