Lancaster Gate were really helpful and supportive following my son's motorbike accident. We appreciated their professional help and reassurance through what was a very stressful time. Happy to recomme... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I work alongside Lancaster Gate and have nothing but praise for them and their work. Nothing is ever too small for them and considering they are a relatively small sized team, they are always so... Se mer
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Great customer service, very informative and helpful, I recently had my first accident and they talked me through my options and what will happen next. Couldn’t have been better to speak to.
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Sadie was very helpful with explaining the claims process, our options and getting the claim logged after my son was knocked off his motorbike by a car driver. She was patient and knowledgeable with m... Se mer
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Företagsinformation
Skrivet av företaget
Lancaster Gate Assistance is a motorcycle hire and repair solution who provide market-leading claims solutions that are tailored specifically to our customers’ requirements. With our Head office based in Norfolk, our many repair and logistics centres strategically located, we are well established to ensure we deliver and collect motorcycles from anywhere in the United Kingdom.
Kontaktuppgifter
Unit 21, Diss Business Hub, Hopper Way,, IP22 4GT, Norfolk, Storbritannien
- 01379671806
- claims@lgassistance.co.uk
- www.lgassistance.co.uk
4,9
Utmärkt
249 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thanks for being so helpful Lee!
20 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Fast and efficient drop off and pick up.
Fantastic delivery and pick up from dave morris, very polite and professional process,
20 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great experience
The bike rode extremely well not a single fault. not been a issue from the company them sleeves and Dave Morris who came to drop the hire vehicle off an picked it back up was amazing not one bad thing all positive response too easy to talk too.
17 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
I have found LGA to be really great…
I have found LGA to be really great throughout every step of the process. It always feel like you are getting personal service.
Lee Sutton who delivered my bike back could not have been more helpful with the handover…..calling before he arrived to give warning of his arrival was fantastic.
17 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Very happy this moring
Very happy this moring, Dave morris was here first thing this morning, very polite and told me everything i needed to know (couldnt have been more helpful)
17 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Lovely company …
Tyler with my motorcycle insurance claim and made the entire process smooth and stress-free. He was friendly, communicated clearly throughout, and provided fantastic service from start to finish. I really appreciate his professionalism and support. Highly recommend!
14 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Really Lovely Customer Service
Sadie was really lovely and took down all the details and kept me calm and made me feel comfortable.
15 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Really helpful helped me a lot with my…
Really helpful helped me a lot with my accident and really great customer service
15 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
I spoke to Tyler about my accident that…
I spoke to Tyler about my accident that I had he was very helpful and very informative and made the process very easy and comfortable to talk about. Couldn’t have asked for better service very happy with the outcome of talking to Tyler.
15 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great service so far the collection of…
Great service so far the collection of bike was collected promotly and in a friendly professional manner and a hire bike delivered by friendly informative and funny man 😊
15 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Good the guy was very respectful and…
Good the guy was on time and very respectful and nice he helped a lot name was Dave morris im pretty sure thank you
15 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Absolute pleasure, hassle free process
Been an absolute pleasure dealing with The LGA team, Lee, Toby, Lucy to name but a few all of whom have really made for an easy, comprehensive service and a huge thankyou to all of the team as a whole for their patience and understanding whilst handling my needs
14 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Patient, very helpful and professional
Conversation with Tyler from LGA went smoothly. He's very calm and patient while grabbing information required to proceed forward. It didn't feel rushed or anything.
14 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
friendly and professional driver "Steve…
friendly and professional driver "Steve Bull", delivered my bike with care and was easy to communicate to, happy with the service💯
14 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Quick and easy process
Great customer service very easy to deal with the driver Dave morris he explained it what to do if I come across any problems and the process
14 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Great communication and assistance from…
Great communication and assistance from Tyler; helped make the situation feel a lot simpler and showed sympathy for it, Better service than expected.
13 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Bike was delivered quickly and without…
Bike was delivered quickly and without hassle, we were given a time slot and called 30 mins before delivery to make sure we were in. The delivery driver Dave Morris was very helpful and went through all the information throughly
13 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Amazing service
Had a call from a gentleman named Tyler to sort my claim. He was lovely, well mannered and sympathetic to my situation of being mugged.
His call and support with my claim truly cheered me and my partner up.
Thank you for your service. 😁
10 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
Amazing service very friendly polite…
Amazing service very friendly polite guy 👍😎
10 oktober 2025
Omdöme utan inbjudan
Svar från Lancaster Gate Assistance
Thank you for your kind feedback! We will ensure that we share this with our team. Best regards, Lancaster Gate Assistance
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