The Leasehold Advisory Service saved my sanity. They provided a clear, straight forwarded service and got back to me in time. With the new changes to Leases, this is a prime opportunity for Landlords... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with this opportunity to receive support and reliable answers from knowledgeable staff. Only missed out on 5 stars due to the waiting time for replies. That is presumably down to the ser... Se mer
Företaget har svarat
Helpful with legal matters. Although a shame you don’t get to talk to people or every query and you are limited to 3 questions but all in All pretty good considering landlords are being so despicable... Se mer
Företaget har svarat
Did not reply to my question. Gave me some information, but not the one i was asking for . Gave me a whole chapter on demolition rules when i asked her about the impact on extending my lease on the va... Se mer
Företagsinformation
Skrivet av företaget
The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.
Kontaktuppgifter
2 Marsham Street, SW1P 4DF, London, Storbritannien
- 020 7832 2500
- info@lease-advice.org
- www.lease-advice.org
4,0
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från The Leasehold Advisory Service
Thank you for the 5-star review. We’re glad our adviser was able to help.
Great service
Great service, great for getting advice on some of the pitfalls and problems relating to Leasehold and supportive, a reminder your not totally alone.
11 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased our service could provide help and reassurance with your enquiry.
Knowledgeable and came across sincere…
Knowledgeable and came across sincere wanting to help me.
Good advice which I followed up on,
Believe now I have won my case after being able to quote my advice .
Thank you
10 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review! We’re delighted our adviser was able to provide guidance.
The empathy and how reassuring she was
10 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased our adviser was able to provide support during your enquiry.
Unhelpful advisor
This advisor was very unfriendly and unhelpful. I consulted with the leasehold advisor before and never had such a bad experience. She behaved like someone who does not like her job. She just limited herself to read the articles of the BSA 2022 and dismissed my questions like I was bothering her.
10 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback, Pablo. We’re sorry to hear about your experience and that you were unhappy with the way your enquiry was handled. If you would like us to look into this further please feel free to contact us at info@lease-advice.org so we can follow up with you directly.
Really helpful and didn't Rush me
Really helpful and didn't Rush me. Made time to make sure I had all the advice and sent me an email with all the details. Really appreciated all the help
6 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your kind review! We’re glad you were able to receive the help you needed.
The lady I spoke to was helpful and…
The lady I spoke to was helpful and informative, gave me information regarding my Housing Association way forward for owners of property as the legalities are different from council properties.
6 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review! We’re happy to hear the adviser was able to provide support.
They listened and responded to my…
They listened and responded to my questions. Also went on to send me info by email which I could refer to later.
5 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased our adviser was able to assist you.
sounded like a script.impatient…
sounded like a script.impatient manner.did not want to listen .information unhelpful.
5 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your feedback, Danny. We’re sorry to hear you were unhappy with the manner of the call and did not find the advice helpful. This is not the experience we want people to have when contacting our service, and we appreciate you bringing this to our attention.
Svar från The Leasehold Advisory Service
Thank you for your review, Wendy. We’re pleased you found our adviser knowledgeable and helpful.
Svar från The Leasehold Advisory Service
We’re sorry to hear you were unhappy with your experience, Emma. If you would like us to look into this further, please contact us directly at info@lease-advice.org.
Consultant was very friendly and…
Consultant was very friendly and knowledgeable and able to answer my questions
5 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review! We’re pleased our adviser was able to provide helpful support.
Advice to seek advice.
I did not find the call helpful. The only advice I was given was to seek legal advice. The call was very brief and the advisor wasn’t engaging with the questions I asked.
5 augusti 2026
Omdöme utan inbjudan
Svar från The Leasehold Advisory Service
Thank you for your feedback, Alex. We’re sorry to hear you did not find the call helpful. Our service provides general, initial legal advice, but we appreciate that this did not meet your expectations on this occasion. If you would like us to look into your experience further, please contact us at info@lease-advice.org.
The advice was very helpful
The advice was very helpful and clearly explained, but I was called more than an hour after the appointment time.
5 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your review. We’re pleased the advice was helpful and we’re sorry your call took place later than scheduled.
Helpful in clarifying my position with…
Helpful in clarifying my position with various options moving forward
5 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your review. We’re pleased our adviser was able to help.
Svar från The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased you were happy with the service.
Great Service!
The service I received was very helpful. The adviser was patient and listened to my issues. She also gave me clear advice. Thankyou!
4 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for the lovely review! We’re glad the adviser was able to support you and provide clear, helpful advice.
The advisor on the line was a star!
4 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review! We’re delighted to hear you had such a positive experience.
The advice and advisor covered…
The advice and advisor covered everything that I needed.
1 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased your enquiry was fully addressed.
An invaluable service
Extremely prompt response to my enquiry. Advice given was concise, clear and comprehensive and answered my questions.
I would say the Leasehold Advisory Service provides an invaluable service.
1 augusti 2026
Svar från The Leasehold Advisory Service
Thank you for your lovely review! We’re pleased the service was helpful and that your enquiry was answered clearly.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.