LaCie Omdömen 

Just like everyone else said, this Lacie drive (LaCie 2TB Mobile Drive External Hard Drive USB-C USB 3.0) continuously disconnects without even moving it, has a poor quality cable, etc. After only months of use my computer won't recognize it and it seems to be corrupted. I am so upset as I bought this via Apple thinking it was a vetted and good product. I'm a photographer and I am HOPING all of my images are still on this other backup I have. this is awful. avoid.

Appalling products, bought a Big 5 RAID and the management software is unusable as well as the device emitting a high pitched beeping noise when a disk fails, no way of switching the beeping off which means I've had to put up with it for hours (it becomes very wearing to hear very quickly) whilst I move all my files over to another backup drive before another disk fails!

Also remember that their products only support Seagate disks so if you buy a product that allows you to replace disks you'll only be able to buy one type to replace them, no one told me that before I paid over £1000 for something that has been nothing but a pain.

Avoid LaCie like the plague, it's just not worth it!

Lost nearly 10k images due to cable now not working and when I change the cable the lacie help tool cant read any of the volumes, as a photographer I urge you to steer clear.

Tutto bene fino a quando non ha deciso di non funzionare più dopo solo 5 Masi di utilizzo restando sempre sul tavolo. L'avevo comprato perché indicava una garanzia di 5 anni con recupero dati gratuito ma contattare l'assistenza è impossibile, unico mezzo un'email alla quale sto ancora aspettando una risposta. 200€ buttate al vento compresi tutti i dati all'interno incalcolabile. In sostanza una fregatura.

Got told these things are the best. Strong as an Ox etc. The USB 3.0 connection has been patchy since the start and died exactly 2 years after buying. WOULD NOT RECOMMEND. And getting support is impossible. Buy Western Digital instead

Ok. visited a JBHifi store to look at a larger desktop hard drive and looked at the specs for these hard drives. So why do Lacie USB-C drives only support 440mbps when they state that they are USB 3. 440mbps is a USB 2 speed not a USB- 3 or USB-C speed. That is always the first thing that I look at with any Hard Drive. So these large drives (10, 16 and 18Gb) technically are nothing more then USB 2 standard, but they are trying to advertise them as USB 3. Be weary of the specs on hard drives

Do not purchase any LaCie products!!
Made the mistake of purchasing the "LaCie 2big Dock Thunderbolt 3 8TB (2X 4TB) Dual-Disk RAID Drive, USB 3.1 (Type C) & USB 3.0, 7200 RPM, Up to 440MB/s Speed, Bundle Rugged USB-C 3.1 2TB External Hard Drive" through Amazon on 05/26/21 and received 06/03/21. I chose this bundle because of good reviews on Amazon and Adorama. Wished I had seen the reviews on here first because as of today the product still doesn't work. First, in order to even use the product you have to be able to download the Raid Manager manual and software. I get nothing but error codes every time. Second, their customer service is ONLY open M-F 9-5. No weekend availability or even a chat option. I cant believe a company owned by Seagate has no weekend service. Tech company's a fraction of their size do. So I now have to take time off from work in order to talk to someone. Third, after emailing them back and forth numerous times on the issues with detailed screenshots of the errors and problems, I have received responses from three different reps who don't read my emails and directly address the issues at hand. They only address a portion of the problem and send links that don't even work.
LaCie sends a survey after each email exchange and I have been sincerely honest on each one, but nothing has been done. As a business owner whose products and services depend on customer service, I cant believe this company does not take customer service seriously. How many bad reviews does it take? How much labor are you going to waste on customers like me who cant get resolution the first time? For your own peace of mind, go with any other company. This will definitely be the last product I ever buy from Seagate.

The hardrive cable broke after a few months. After a few attempts at emailing them, they finally responded and said they would send replacement, but 8 months later I receive the wrong cable in the post. I email again and they said they didn't have any more of the cable that had broken... So now I can't use my harddrive. It is a very specific cable and I found one online (not by LaCie) but it only works half the time.

Cable always falls out on its own making it practically impossible to work peacefully.
A few weeks ago the volume I kept all my work on disappeared, so I called their technical support. The guy told me they could recover my data free of charge but it would take 5 weeks, and I would still have to pay the export fees (so not free of charge) - he just had to send me an email to confirm everything and get my address to send the package.
Never got the email, never got the package, nothing.
Still trying to recover my data because of an error they made and can't even be bothered to fix.

LaCie Rugged External Hard Drive

The cable falls out of the input, the Mac does not recognize the volume of the disc, it often shuts off.
I do not recommend. I bought 3 discs in vain, one of which is a gift. Of all the things that work, the design is good but non-functional when you try to connect the USB cable

My LaCie Rugged that I bought two months ago is suddenly not working any more with any cable or on any computer. (My computer running on Mac Big Sur) . They're support site offers a phone number that disconnects you immediately when you call. The e-mail support is also not responding after many attempts. I should have a warranty on the product but I can't get a hold of anyone? DO NOT BUY THIS PRODUCT. It costed over a 100 euros and now all of a sudden it is not working and there's no one from the company to contact. I am beyond disappointed and feel tricked.

I bought my first Rugged 2011 and a Porsche Design 2017 and I had been very satisfied with them. Beginning of May in 202, it suddenly does not connect any more to my MacBookPro (with BigSur). I tried to get in contact with the company via their so called "support" site, but even after three attempts no answer whatsoever. Even though a window popped up promising a response the next business day. I think I am going today to MediaMarkt and will (suggest that they should not sell it any more) (2) buy a backup hard drive, but certainly NOT LACIE !!!

Recently had to send my Lacie hard drive in for repair as was unable to connect. Had to wait 30 days for quarantine which I could understand due to COVID. As my drive was under warranty I received a second hand replacement which I have no confidence in. I have been told I now have to wait another 30 days to see if they have been able to recover my files. I only purchased LaCie due to recommendations via Camera magazines I truly wish I had bought another product with better support. Total rubbish

I wrote this earlier to Lacie after speaking with Apple.

I feel compelled to inform you that your Lacie Hard drives are putting me out of pocket seriously, and I really do think you should pull the product from Apple's App Store.

I am now on my third Lacie, one bought through Apple and the other two from Amazon, but the same model, and on each occasion, the same issue occurs.

After using it for a few weeks it begins to disconnect from my MacBook Pro and then you need to sign in again.

It become so worrisome that you are going to disconnect with the slightest movement of the table or on your lap and that you might not be able to sign in again.

I was concerned the first time it happened so bought another of the same product to "save" my data in case it would not sign in again, and then it has happened again and now again! I certainly cannot tolerate being given the "sign in" box, then sign in correctly but the Lacie icon does not appear in Finder!

I do nothing to damage these products but as it seems to be a regular occurrence after a few weeks of using it, could you please suggest an alternative company which would be compatible to transfer my data over to and not be so scary to use?

As I am writing this, it has disconnected again (and here you can have the photo evidence taken from the MacBook Pro under which is this from).

Apple does not think this model is suited to MacBook Pro's and have suggested G-Technology as an alternative.

Lacie will refund you if you send the item back to be investigated, but this will involve shipping costs to the States as they no longer operate in Europe for the UK as we are no longer part of Europe. Amazon said they would foot the bill, but then said they'd just replace it. I asked for a proper one this time and they gave me a Western Digital that works splendidly! I thoroughly recommend this brand!

Bought 2Tb and 4Tb quadra drives. The first one failed after a year of use, and the second lasted about 6 months. Wasn't able to mount them on any system and recover my data afterwards. Never gonna use any of their products again, Lacie drives are unbelievably unreliable.

Really nice product that worked well right up until Seagate purchased LaCie and destroyed the software and the user experience - NAS OS 4 has turned everything into an unreliable and slow mess.

My LaCie 1T external hard drive failed completely after about 4 years. The power adapter connector to the hard drive melt down. It is unbelievable. It is a product with a safety hazard. A beautiful case came with a poor quality parts.

Eine Woche keine Antwort auf die Eingabe eines Support- Tickets. Die reagieren einfach nicht. Weder auf D noch auf E. Meine 2Big Thunderbolt schiesst innerhalb von 4 Monaten eine von zwei Festplatten. Raid-Manager funktioniert nicht...

If your hard drive breaks then forget about getting your money back.

They reply every 14 days only after chasing many many times. The annoying thing is, is that you can't just send it back because it has personal data on it. They know that people will just give up and they'll save millions a year.

I had 3x of Lacies external "rugged" drives. This is my experience:

1. Slower speed than marketed.
2. Data "always in use" & the drive was not possible to eject. This issue was only with Lacie, not my other drives/brands.
3. Two of my 2.5 inch models didnt survive a drop from app. 70cm height. One of them could not be repaired & I lost five years of data, some invaluable.
4. Horrible/disrespectful support that either avoided the question asked, sended super long over-complicated none working "solutions" that mostely looked like a parody, or they blamed Windows. Remember, the issues was only with Lacie, not my other drives/brands.