Your return request was sent and is being reviewed. We'll email you once it's been completed. 30 Mar It's now 13th April. No reply to my email last week either. Appalling customer service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought these for someone with Parkinson’s, the leak proof lid and straw do the job perfectly but are much more attractive to carry round than the disability equipment company offerings. They’re used i... Se mer
We absolutely love our Keep Cups! Each of us in the family has one, and they’ve quickly become a part of our everyday routine. Not only are they a joy to use, but I also love what they stand for—makin... Se mer
Företaget har svarat
So I got a KeepCup Traveller Light for my birthday and loved it. The material is amazing and feels really nice as well as the hole to sip out of not being to big so you don't get too much hot drink at... Se mer
Företaget har svarat
Företagsinformation
Om KeepCup
Skrivet av företaget
There is a range of reusable cups, travel mugs and bottles in an array of colours and sizes to choose from. Made to be loved and looked after.
Buy one, waste none.
Explore the range below
Subscribe for 10% off your first order.
Enter your details to access the discount.
Kontaktuppgifter
71 Noone Street, 3068, Clifton Hill, Australien
- 03 8417 1100
- hello@keepcup.com
- www.keepcup.com
Har besvarat 73 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sleek
Sleek, handy and stylish cups. Reasonably priced and delivered shortly after ordering. Really happy with every aspect of the purchase. Cups keep the contents hot for a good length of time.

Svar från KeepCup
I have had a glass keep cup for years…
I have had a glass keep cup for years which I loved and was hoping to upgrade to a thermal cup, hence purchasing the Traveller
The lid of the Traveller cup is less than ideal, very difficult to get a controlled flow of liquid, resulting in multiple burns. I would have thrown the entire cup out if I hadn’t have found that the commuter lid is compatible.
I have since purchased the commuter lid which I think is great however, purchasing the cup and multiple lids has ended up a very costly experience, which in turn, has left me feeling disappointed.

Svar från KeepCup
love drinking my morning coffee in a…
love drinking my morning coffee in a beautiful glass cup. It's the reason I get up every morning

Svar från KeepCup
Not the best online purchase experience
You could actually say on website that some cups have soft touch . Would be very helpful . I wouldn’t have ordered that one.
Customer in the phone. It that great . The replacement cup I ordered just came in the thin cardboard box around the cup and was damaged

Svar från KeepCup
I'm a repeat customer
I'm a repeat customer. Was just reordering an 8oz cup to replace one that I broke and I discovered there is also a 6oz, which, as everyone should be clear, is the size of the original flat white, as I understand it.
I concede to using the 8oz most often because baristas seem to really like the way it nestles in the hand and is a shape that helps them pour the foam as a sort-of deep infusion... (well maybe a little esoteric, but some people get it).
Anyway, I have all four sizes. Use the 12oz for regular pour-over and the largest one is perfect for ice coffee drinks or even a fill-up at the convenience soda center when I'm on the road. The glass sure beats the awful smell of those plastic to-go cups that seem to have absorbed the entire aroma of the convenience store...
OI could go on, but alas.....
-RB

Svar från KeepCup
The Best
This is my 4th KeepCup having been introduced to them in Australia
Always had trouble with small leakage from lids but this new screw one is amazing
Love my cups and all the colour combos
Too heavy
I love the idea of it being able to go from a cup to a bottle and that both are insulated but it does make the water bottle VERY heavy imo.
Excellent Utility
Appreciate the high-quality lid that does not leak. The lid fits well on different Keepcup products. Keepcup products are made to last. I've had mine for a year.
I love keepcup
I love keepcup. I've been using their coffee cups for over 10 years now and won't buy another brand!
Espresso-size: unique talking point
Espresso size is a unique talking point!
I love my espresso-sized Keep cup! Just the perfect size, and the small ones seem quite rare, as so many baristas have commented on it! The lid is a very tight fit, so that it's perfectly watertight (or should I say coffeetight?) I once dropped it when it was full of coffee. It bounced off the pavement, and rolled a bit until I managed to rescue it. Not a drop had spilled!

Svar från KeepCup
Great product & super sturdy & pretty!
Best reusable cup ever
Best reusable cup ever. Been saving landfill for years because of this little gem.
I love my traditional style Keep Cup
I love my traditional style Keep Cup - been using them for years but periodically buy a new one so I get different colours. Please keep up the colour range!
Keep Cups are my favorite …
Keep Cups are my favorite beverage carrier. My coffee stays hot, my water stays cool, and the colors are beautiful!

Svar från KeepCup
Love my Keep Cup!!
Ordered three custom mugs, it was so nice to have the option to change the colours myself, a really good idea. Have had a Keep Cup before and it is the best travel mug I’ve had. Ordered one each for the whole family. Arrived quickly and were packaged really well. Will definitely use again and I recommend them to everyone!

Svar från KeepCup
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