Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Your return request was sent and is being reviewed. We'll email you once it's been completed. 30 Mar It's now 13th April. No reply to my email last week either. Appalling customer service.

Betygsatt 5 av 5 stjärnor

Bought these for someone with Parkinson’s, the leak proof lid and straw do the job perfectly but are much more attractive to carry round than the disability equipment company offerings. They’re used i... Se mer

Betygsatt 5 av 5 stjärnor

We absolutely love our Keep Cups! Each of us in the family has one, and they’ve quickly become a part of our everyday routine. Not only are they a joy to use, but I also love what they stand for—makin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

So I got a KeepCup Traveller Light for my birthday and loved it. The material is amazing and feels really nice as well as the hole to sip out of not being to big so you don't get too much hot drink at... Se mer

Företaget har svarat

Företagsinformation

  1. Australienska artiklar
  2. Butik för modeaccessoarer
  3. Försäljare av köksmöbler

Om KeepCup

Skrivet av företaget

KeepCup is the world's first barista standard reusable cup that has grown to define an entire reuse category.
There is a range of reusable cups, travel mugs and bottles in an array of colours and sizes to choose from.

Made to be loved and looked after.
Buy one, waste none.
Explore the range below



REUSABLE CUPS
TRAVEL MUGS
COLD CUPS
BOTTLES
REPLACEMENT PARTS
KEEPCUP CARE

Subscribe for 10% off your first order.

Join KeepCup reusers around the world who divert millions of single-use coffee cups and bottles from landfill every year.

Enter your details to access the discount.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Sleek

Sleek, handy and stylish cups. Reasonably priced and delivered shortly after ordering. Really happy with every aspect of the purchase. Cups keep the contents hot for a good length of time.

17 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Andy,

Thanks so much for your kind words — we’re thrilled to hear you're loving your KeepCup! Sleek, handy, and stylish is exactly what we aim for, and it’s great to know they’re keeping your drinks warm too.
Thanks again for supporting reuse — happy sipping!

KeepCup Team

Betygsatt 2 av 5 stjärnor

I have had a glass keep cup for years…

I have had a glass keep cup for years which I loved and was hoping to upgrade to a thermal cup, hence purchasing the Traveller

The lid of the Traveller cup is less than ideal, very difficult to get a controlled flow of liquid, resulting in multiple burns. I would have thrown the entire cup out if I hadn’t have found that the commuter lid is compatible.

I have since purchased the commuter lid which I think is great however, purchasing the cup and multiple lids has ended up a very costly experience, which in turn, has left me feeling disappointed.

22 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Robin,

Thanks for your feedback - we appreciate you taking the time to share your experience.

We're sorry to hear the Traveller lid didn’t work out for you as expected. It’s designed for a secure seal and a sip-through experience, but we understand it doesn’t suit everyone’s preference. We're glad you found the Commuter lid a better fit; it’s great for on-the-go use.

That said, we completely understand how the added cost of trialling both lids can feel disappointing. We design our cups to be modular so you can customise and replace parts as needed, which helps reduce waste.

Thanks for your support and choosing reuse.

KeepCup Team

Betygsatt 5 av 5 stjärnor

love drinking my morning coffee in a…

love drinking my morning coffee in a beautiful glass cup. It's the reason I get up every morning

20 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Seth,

Thanks so much for your lovely feedback — we’re thrilled to hear your KeepCup has become part of your morning ritual!

KeepCup team

Betygsatt 2 av 5 stjärnor

Not the best online purchase experience

You could actually say on website that some cups have soft touch . Would be very helpful . I wouldn’t have ordered that one.
Customer in the phone. It that great . The replacement cup I ordered just came in the thin cardboard box around the cup and was damaged

17 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Wendy,

Thanks so much for your feedback. Just to clarify, we ship all our products in a protective mailer, with the cup itself packed inside the branded cardboard box.

We also really appreciate your note about soft-touch finishes — it’s great feedback and we’ve passed this on to our product and website teams to help make product details even clearer going forward.

Kind regards,
KeepCup Team

Betygsatt 5 av 5 stjärnor

I'm a repeat customer

I'm a repeat customer. Was just reordering an 8oz cup to replace one that I broke and I discovered there is also a 6oz, which, as everyone should be clear, is the size of the original flat white, as I understand it.

I concede to using the 8oz most often because baristas seem to really like the way it nestles in the hand and is a shape that helps them pour the foam as a sort-of deep infusion... (well maybe a little esoteric, but some people get it).

Anyway, I have all four sizes. Use the 12oz for regular pour-over and the largest one is perfect for ice coffee drinks or even a fill-up at the convenience soda center when I'm on the road. The glass sure beats the awful smell of those plastic to-go cups that seem to have absorbed the entire aroma of the convenience store...

OI could go on, but alas.....
-RB

13 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi RB,

Thanks so much for sharing this!

It’s great to hear how each cup size fits so neatly into different parts of your daily routine — from café visits to road trips. And yes, glass really does make everything taste better (no lingering “convenience store aroma” here!).

Thanks again for supporting reuse and for being part of the journey. Happy sipping!

KeepCup Team

Betygsatt 5 av 5 stjärnor

The Best

This is my 4th KeepCup having been introduced to them in Australia
Always had trouble with small leakage from lids but this new screw one is amazing
Love my cups and all the colour combos

16 juni 2025
Betygsatt 3 av 5 stjärnor

Too heavy

I love the idea of it being able to go from a cup to a bottle and that both are insulated but it does make the water bottle VERY heavy imo.

16 juni 2025
Betygsatt 5 av 5 stjärnor

Excellent Utility

Appreciate the high-quality lid that does not leak. The lid fits well on different Keepcup products. Keepcup products are made to last. I've had mine for a year.

13 juni 2025
Betygsatt 5 av 5 stjärnor

Espresso-size: unique talking point

Espresso size is a unique talking point!
I love my espresso-sized Keep cup! Just the perfect size, and the small ones seem quite rare, as so many baristas have commented on it! The lid is a very tight fit, so that it's perfectly watertight (or should I say coffeetight?) I once dropped it when it was full of coffee. It bounced off the pavement, and rolled a bit until I managed to rescue it. Not a drop had spilled!

15 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Ally,

That’s such a brilliant story — thank you for sharing it! We’re so glad to hear how much you’re loving your XXS KeepCup. It is really a unique little cup, and we love that it’s catching the attention of baristas too!

Hearing how it held firm after a fall is a real testament to its durability — built for reuse and made to last.

Thanks again for sharing and for being part of the reuse movement. Happy sipping! ☕

KeepCup Team

Betygsatt 5 av 5 stjärnor

Keep Cups are my favorite …

Keep Cups are my favorite beverage carrier. My coffee stays hot, my water stays cool, and the colors are beautiful!

14 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Angela,

Thanks so much for your kind words - we’re thrilled to hear your KeepCups are keeping your drinks just the way you like them!

We love bringing a splash of colour to your day, and it’s great to know they’re your go-to for both hot and cold drinks. Thanks for being part of the reuse movement!

KeepCup Team

Betygsatt 5 av 5 stjärnor

Love my Keep Cup!!

Ordered three custom mugs, it was so nice to have the option to change the colours myself, a really good idea. Have had a Keep Cup before and it is the best travel mug I’ve had. Ordered one each for the whole family. Arrived quickly and were packaged really well. Will definitely use again and I recommend them to everyone!

14 juni 2025
Logotyp för KeepCup

Svar från KeepCup

Hi Claire,

Thanks so much for your lovely feedback! We're thrilled to hear you enjoyed customising your mugs — it’s one of our favourite features too. So great to know the whole family is now sipping in style.

Thanks again for supporting reuse and for being part of the journey. Happy sipping!

KeepCup Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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