I received my tie rack -finally. The postage was slow. I ordered blazer buttons from the U.K., and it beat this order by a week and a half. The positive is that the packaging was superb. Apart from... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Henkerman hangers are unlike anything else on the market — a truly brilliant idea, executed flawlessly. From the moment you open the box, you can see and feel the difference. These are not just ha... Se mer
Micheal was an absolute pleasure to deal with, so helpful in helping me achieve what i wanted for our sons groomsmen. The hangers are just perfect.
Företaget har svarat
Very communicative during the delivery period, which was a little longer due to the shipping backlog across the world. Made me feel at ease and re-assured that my order had not been lost in the sy... Se mer
Företagsinformation
- Möbeltillbehör
- Butik för modeaccessoarer
- Heminredningsaffär
- Heminredningsbutik
- Lyxhotell
- Fastighetsutvecklare
Skrivet av företaget
At Henkerman® we treat your order success and genuine happiness as if it were our own. Our mission is to provide gorgeously crafted hangers that lovingly care for your clothes. We strive for quality in all we do so your hangers can be kept in the family and handed down for future generations to come. We aim to give you a streamlined online service and a back-end delivery that is timely and reliable. If you ever have a customer care issue, we promise to take that extremely seriously, resolve the worry quickly or find a very fair solution for all. Fortunately, we're proud to say this is a rare occurrence. Your wardrobe is a very personal space and your clothes are some of your most prized possessions. The Henkerman® Classic Hanger Collections are the original design. They delicately care for your clothes whilst reflecting your sophistication and sense of style. We hope you will give your wardrobe hangers a luxurious makeover and feel the sense of accomplishment Henkerman® hangers can bring.
Kontaktuppgifter
114 Montpelier Road, 4006, Bowen Hills, Australien
- 0414877021
- enquire@henkerman.com.au
- henkerman.com.au
4,7
Utmärkt
192 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product & communication
3 mars 2026
Well done- but.
I received my tie rack -finally. The postage was slow. I ordered blazer buttons from the U.K., and it beat this order by a week and a half.
The positive is that the packaging was superb. Apart from Christies in London, you can't get better.
The tie rack was nicely done. I would not go so heavy on the coating and try to make the grain pop. Without being hypercritical, I would probably work on the coating. Kirby Allison does the benchmark hangers. All in all I am impressed.
9 mars 2026
Omdöme utan inbjudan
Svar från Henkerman
Hi Harry,
Thank you for your review and thoughtful feedback.
I’m pleased to hear that the packaging and presentation met your expectations, and that you are enjoying the tie rack. A great deal of care goes into the materials, finishing process and presentation of each Henkerman piece. Your comments regarding finish and coating preferences are also helpful as we continue refining future product designs.
Thank you again for your order and for sharing your personal experience.
Kind regards
Michael Wernicke
Henkerman®
Svar från Henkerman
Dear Veronica,
Thank you for your kind review. I’m delighted to hear you’re pleased with the hangers and the service.
It means a great deal to know that the care we put into each Henkerman piece is appreciated.
Kind Regards
Michael Wernicke
Henkerman®
Micheal was an absolute pleasure to…
Micheal was an absolute pleasure to deal with, so helpful in helping me achieve what i wanted for our sons groomsmen. The hangers are just perfect.
17 februari 2026
Svar från Henkerman
Dear Janine,
Thank you for your thoughtful review. It was a pleasure assisting you with the hangers for your son’s groomsmen, and I’m very pleased to hear they were exactly what you were hoping for.
I hope they make a memorable contribution to the wedding day.
Kind Regards
Michael Wernicke
HENKERMAN®
Amazing service and quick turnaround
Amazing service, quick turnaround, beautiful hangers for my wedding day. Thank you so much. I’d recommend to anyone!
26 februari 2026
Omdöme utan inbjudan
Svar från Henkerman
Dear Jess,
Thank you for your lovely review. I’m delighted to hear the hangers arrived quickly and that they were perfect for your wedding day.
Your recommendation is greatly appreciated.
Kind Regards
Michael Wernicke
HENKERMAN®
Svar från Henkerman
Dear Lauren,
Thank you for your kind review. I’m very pleased to hear that you’re happy with your purchase and that the hangers met your expectations.
Your feedback is greatly appreciated.
Kind Regards
Michael Wernicke
HENKERMAN®
I haven't received my order
3 februari 2026
Svar från Henkerman
Dear Dave,
We’re genuinely sorry to read this and to learn that you initially believed your order had not been received.
Our records showed that the parcel had arrived in the United States, cleared customs, and went out for delivery on 12 February. The carrier recorded an “unsuccessful delivery – addressee not available.”
Following further communication, the delivery was successfully rescheduled with USPS and the parcel has now been confirmed as delivered.
We are pleased the matter was ultimately resolved and that the order arrived safely.
Should you ever need assistance in the future, please feel very welcome to contact us directly at enquire@henkerman.com.au and we will be happy to help.
Kind regards
Michael Wernicke
Henkerman®
Wonderful hangers and customer service
Wonderful hangers and customer service. Makes my closet beautiful again.
19 december 2025
Perfect for small apartments and daily…
Perfect for small apartments and daily use, I purchased a wall mounted coat rack from Henkerman for my studio apartment
4 december 2025
Omdöme utan inbjudan
Amazing product amazing service
2 december 2025
quick delivery and hanger is perfect…
quick delivery and hanger is perfect for he belts to hang from.
26 november 2025
Customer service was outstanding
Customer service was outstanding! I ordered personalised hangers for a bridal party and nothing was too much trouble, even with helping me to place my online order. The product itself is absolutely gorgeous and will add a perfect little touch to the day. In time i will replace all my hangers in the wardrobe as the quality of your product is outstanding. So so happy to have found you online, truly gorgeous hangers
21 oktober 2025
This company is all class …
This company is all class from their customer service, packaging and the quality of the coat hangers , they are exceptionally made and just beautiful. I highly recommend this company if you want something nice for yourself or a beautiful gift for someone else.
21 oktober 2025
I love the hangers and have purchased…
I love the hangers and have purchased them several times, trying to build a collection.
I did not like the $37 I had to pay upon delivery, which was a real hassle. I already paid $94 to ship an approximate $250 order of hangers. The shipping cost almost put me off, but the inconvenience of the additional delivery payment upon receipt of goods was unexpected and a real inconvenience.
7 oktober 2025
Svar från Henkerman
We are very happy you love the hangers, and apologise if you felt your import duty/tax payment to the US was unexpected.
As you are a US based customer who is importing our hangers from Australia, the fee you paid was most likely a US Customs import duty/tax – payable to the courier upon delivery.
As all your previous purchases were prior to August 29th, 2025, and the value of these purchases was <$800USD, your hanger imports were previously covered under a free trade agreement.
On August 29th, 2025, the US government introduced global changes to importing regulations which meant that goods imported from Australia under the value of $800USD which were formerly import duty/tax free, now attract an import duty & tax. In addition, the US government introduced a 10% tariff on all Australian imported goods.
We did update our T&C’s on our ‘Delivery’ page, advising the change, however understand if you may not have been across this change. We have since made this point more clear in our checkout process.
Our apologies for any inconvenience caused upon delivery.
Review of 5 STARS - Love Henkerman Hangers
Henkerman hangers are of such great quality - They make our WIR look luxurious and I have come back 3 times now and ordered for everyone's robe in the house. Can't speak highly enough of them. They make my wardrobe. LOVE THEM!!!
25 september 2025
Very pleased…
Very pleased with the prompt response to my question and order. The hangers are beautiful and a lovely way to commemorate my daughter’s wedding. Thank you so very much
9 september 2025
I ordered from Australia and the whole…
I ordered from Australia and the whole process was streamline and my purchase arrived in such a short time. Packing was exceptional making sure each product arrived safely.
13 september 2025
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