Very helpful, polite and informative conversation regarding my claim and invoices today. There wasn’t a rush as I tried to get all the info across so as not to delay the process or anyone else gettin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am so grateful to have signed up my poodle, Tutu with the RKC pet insurance 11 years ago. They are quick and efficient with claims and have been invaluable this year with Tutu's many health issues.... Se mer
Företaget har svarat
The very helpful advice of Julia with regard to my claim She explained the issues and resolved them She also sorted out technical issues with logging into my account. The following day she phone... Se mer
Företaget har svarat
My call was answered quickly and Shane was very polite and informative. He explained what would happen next and put my mind at ease .Very positive experience at a worrying time .
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Kontaktuppgifter
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Storbritannien
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well informed and easy to discuss…
Well informed and easy to discuss options for policies. Payment after claims are efficient abd speedy
21 juni 2026
Svar från Royal Kennel Club Pet Insurance
Hi,
Thank you so much for your fantastic 5 star review ⭐️
It is great to hear that discussing your policy options was straightforward and that you felt well informed when making your decisions.
We are also really pleased to hear that your experience of making claims has been so positive, with payments handled quickly and efficiently when you have needed us.
Thank you for choosing Royal Kennel Club Pet Insurance and for sharing your experience.
Best wishes,
Liam
Customer Service Teams
Great customer service I wouldn't…
Great customer service I wouldn't hesitate to recommend to anyone.
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Caitlin,
Thank you so much for your fantastic 5 star review ⭐️
It is wonderful to hear that you have received such great service from our team. Knowing that you would happily recommend us to others is a huge compliment and something we really appreciate.
Thank you for your recommendation and for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Very helpful in answering my query…
Very helpful in answering my query about making a claim.
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi,
Thank you so much for your lovely 5 star review ⭐️
We are really pleased to hear that our team was able to answer your questions and provide the guidance you needed about making a claim.
We know the claims process can sometimes feel unfamiliar, so having someone there to explain things clearly can make all the difference.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Thank you to Shane for a great…
Thank you to Shane for a great experience and answering all my questions!
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Beth,
Thank you so much for your fantastic 5 star review ⭐️
It is great to hear that Shane made your experience such a positive one and took the time to answer all of your questions. Making sure you have the information and reassurance you need is exactly what we want from every conversation.
We will make sure your lovely feedback is shared with Shane. He will be really pleased to receive it.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Shane was very helpful!!
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Charlotte
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Always helpful and kind and caring…
Always helpful and kind and caring definitely the best insurance company and staff are always so compassionate.
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Karina Roberts
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Zoya will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Quick and sympathetic response…
Quick and sympathetic response following the death of my dog.
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello David Summers
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Shane dealt with my query today very…
Shane dealt with my query today very efficient and polite
20 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Elizabeth Chant
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very pleasant
Very pleasant, very clearly spoken and knowledgeable, all sorted in a professional manner
19 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Alistair,
Thank you so much for your fantastic 5-star review ⭐️
It's great to hear that everything was explained clearly and handled professionally from start to finish. Knowing you came away with everything sorted is exactly the outcome we want when you contact us.
We really appreciate your kind comments about the knowledge and approach of our team.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Lorna was very professional & helpful…
Lorna was very professional & helpful with all the questions I asked her about my Dog & the process we needed to follow.
19 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Paul,
Thank you so much for your wonderful 5-star review ⭐️
It's great to hear that Lorna was able to answer all of your questions and clearly guide you through the process for your dog. Having someone knowledgeable and helpful to talk things through with can make everything feel that little bit easier.
We'll make sure your lovely feedback is shared with Lorna, she'll really appreciate it.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
What great service
What great service. Wendy was brilliant and everything was sorted in under 10 minutes. Thank you
19 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Janet,
Thank you so much for your fantastic 5-star review ⭐️
What lovely feedback for Wendy! It's great to hear that she was able to get everything sorted for you in under 10 minutes and make the whole experience so quick and straightforward.
We'll make sure your brilliant comments are shared with Wendy — recognition like this is always wonderful for our team to receive.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
compassionate, straightforward and professional when we needed
Sadly, our last dog died while he was still only a puppy, leaving us heartbroken and facing some very large veterinary bills. Throughout such an upsetting time, Kennel Club Pet Insurance were absolutely excellent. They dealt with everything without fuss, hesitation or unnecessary questioning, which took a great deal of worry off our shoulders.
You never truly know how good an insurance company is until you need to make a serious claim. Based on our experience, I wouldn’t hesitate to recommend Kennel Club Pet Insurance. Their handling of our claim was compassionate, straightforward and professional when we needed their support the most.
19 juni 2026
Svar från Royal Kennel Club Pet Insurance
Hi,
Thank you for taking the time to share such a heartfelt review, particularly after what must have been an incredibly difficult experience.
We're so sorry for the loss of your puppy. Losing a much-loved dog is heartbreaking at any age, but to lose them so young is especially difficult.
At a time like this, the last thing we want is for the insurance process to add further worry. We're therefore incredibly pleased that our team was able to handle your claim with the compassion, sensitivity and straightforward approach you needed, allowing you to focus on what mattered most.
Your recommendation means a great deal to us, particularly because it comes from your experience of needing your policy at such a difficult time.
Thank you for trusting Royal Kennel Club Pet Insurance to support you when you needed us most.
Best wishes,
Liam
Customer Service Teams
Svar från Royal Kennel Club Pet Insurance
Hello Arun Kanjilal
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. Shane and the team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Very clear and quick answer
17 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Blake Lee-Harwood
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Shane Millar was extremely helpful.
Shane Millar was extremely helpful.
17 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Melanie K
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to Shane and the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
See it eat it labrador!
rung kennel club because our young labrador had eaten some blu tak and needed vet treatment.Lorna informed us that things like this usually involve labs sent us claim forms and received help towards the vet bill shortly after.they were very helpful with our old lab Ed who passed away last year.Thanks fot all your help over the years.John and Mara Thomas.
27 juli 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello M M Thomas
I am so pleased to hear that you have had a 5 star experience with Lorna. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Good knowledge of the policy and…
Good knowledge of the policy and friendly manner
14 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Alan
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Very friendly helpful assistant on the…
Very friendly helpful assistant on the call, Thank you for your help Shane.
14 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Mr Asbridge
Thank you so much for taking the time to leave us such a positive review for Shane. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Sharon was very helpful
Sharon was very helpful, professional and patient. She listened to my issue and then dealt with it to my satisfaction. Great service.
14 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Encompass hse services ltd
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with Sharon. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Svar från Royal Kennel Club Pet Insurance
Hello GAVIN SMITH
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.