I am so grateful to have signed up my poodle, Tutu with the RKC pet insurance 11 years ago. They are quick and efficient with claims and have been invaluable this year with Tutu's many health issues.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My call was answered quickly and Shane was very polite and informative. He explained what would happen next and put my mind at ease .Very positive experience at a worrying time .
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The very helpful advice of Julia with regard to my claim She explained the issues and resolved them She also sorted out technical issues with logging into my account. The following day she phone... Se mer
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My dog came with kennel club puppy insurance which I carried on into her adult life .I can't tell you through the ups and downs of dogs how brilliant they have been .I have never had a bad experience... Se mer
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Företagsinformation
Skrivet av företaget
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Kontaktuppgifter
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Storbritannien
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jenny the representative for the… Scottish Kennel Club
Jenny the representative for the Scottish kennel club was very helpful very friendly & polite Jenny made sure I had all the information at my fingertips she was a pleasure to chat with & also made sure I completely understood the process to follow just a pure Gem of a lady Thank you so very much
2 september 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello June
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Jessica
Customer Service Team
Always a pleasure to speak to
Always a pleasure to speak to, very helpful and sorted out my query.
2 september 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Niki Dowse
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Compassionate yet professional
Sadly my dog had recently died and I needed to end my policy. The lady was very sympathetic to my recent event and went through the procedures to close my account.
1 september 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Ian Gibbs
Thank you so much for taking the time to leave us such a positive review, especially at such a difficult time.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Wendy was extremely helpful
Wendy was extremely helpful, patient and took great care to make sure she answered my questions. Nothing was too much trouble. Thank you for your kind communication it was greatly appreciated.
21 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Angela
I am so pleased to hear that you have had a 5 star experience with Wendy. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Svar från Royal Kennel Club Pet Insurance
Hello Karen
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
My call was answered promptly and the young lady was very helpful and professional. Really impressed.27082026
My call was answered promptly and the young lady
28 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Carole Barrowclough
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
I would recommend kennel club insurance…
I would recommend kennel club insurance to anyone they are always very helpful and clear in the advice they give. The claims are settled quickly with no fuss, and their cover is extensive.
1 september 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Sandra
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Very easy to set up
Very easy to set up, very reasonable price too, thank you, oh & we have the vet contacts on an app too, very handy 😃So thanks again 👍
1 juli 2026
Svar från Royal Kennel Club Pet Insurance
Hello Lesley Mccourt
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Svar från Royal Kennel Club Pet Insurance
Hello John Jamieson
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Lorna helped me today with sorting out…
Lorna helped me today with sorting out my direct debit. She had excellent customer service, extremely helpful, friendly and informative, positive and happy to help. Thank you.
28 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Annie,
Thank you so much for your fantastic 5 star review ⭐️
What wonderful feedback for Lorna. It is great to hear that she was able to get your Direct Debit sorted while making the whole experience friendly, informative and straightforward.
We especially love hearing that her positive and happy approach stood out during your conversation. We will make sure your lovely comments are shared with Lorna, she will really appreciate the recognition.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Really clear and helpful response to my…
Really clear and helpful response to my query - couldn’t do enough to make sure I had all the information I needed - very professional
28 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Clare,
Thank you so much for your fantastic 5 star review ⭐️
It is wonderful to hear that you received such clear and helpful support from our team. Taking the time to make sure you have all the information you need is so important, so we are delighted that this really stood out during your conversation.
Thank you for recognising the professional service you received and for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Friendly and Efficient
Michelle West with whom I spoke was very friendly and had time to chat.
A very pleasant call.
28 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Vic,
Thank you so much for your wonderful 5 star review ⭐️
It is lovely to hear that you had such an enjoyable conversation with Michelle. Having the time to chat and making our customers feel comfortable and valued is just as important as getting things sorted.
We will make sure your kind feedback is shared with Michelle. She will be delighted to know she made your call such a pleasant experience.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Michael was very helpful when I called…
Michael was very helpful when I called about my dog’s veterinary referral and to ask how it works with an existing claim. He answered all of my questions and was great at explaining everything!
28 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Nikki
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let us know if you have any questions in the future and we will be happy to assist.
Kind regards
Jenny
Customer Service Team
Very kind and compassionate
Very kind and compassionate, and efficient when dealing with a sad time.
28 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Mark
Thank you so much for your positive feedback regarding your recent experience with us. I hope you doing as well as can be given such a sad time at the moment.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Jenny
Customer Service Team
Shane was absolutely amazing
Shane was absolutely amazing.
Really helpful and kind in not very nice circumstances.
27 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Lee,
Thank you for taking the time to leave your review. We will share your feedback with Shane, who will be delighted!
Please reach out if we can assist you further and thank you for choosing Royal Kennel Club Pet Insurance. 🐾
Best wishes,
Molly
Customer Service Team
Svar från Royal Kennel Club Pet Insurance
Hello Jody,
Thank you for leaving your positive review, we appreciate you taking the time to leave your feedback.
Thank you for choosing Royal Kennel Club Pet Insurance. 🐾
Best wishes,
Molly
Customer Service Team
Shane was great
Shane was great. listened/ understood and went way above what i was expecting when i called in. He should be paid more as i signed up my new pet!
24 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi Steven,
Thank you so much for taking the time to leave such a lovely review! Shane will be very pleased when we share this with him.
Thank you for choosing Royal Kennel Club Pet Insurance. 🐾
Best wishes,
Molly
Customer Service Team
Helpful Support
Charlotte (Martin) was very helpful and had a delightful manner and a credit to your organisation. Well done Charlotte your calm, kind understanding approach was very much appreciated.
26 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello Neil,
Thank you for your fantastic review! We will share your kind words with Charlotte who will be very pleased. 💙
Thank you for choosing Royal Kennel Club Pet Insurance. 🐾
Best wishes,
Molly
Customer Service Team
The customer representatives had…
The customer representatives had empathy with ourselves as being Wilow's owner and the fact Willow had surgery , they were efficent and helpful in dealing with our claim and Willow's recovery.
John
26 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hello John,
Thank you for leaving such a kind review.
Please do not hesitate to contact us should you need further assistance, we hope you and Willow are both doing well. 🐾💙
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Molly
Customer Service Team
I needed to log a potential claim
I needed to log a potential claim. The agent was very patient allowed time for me to complete activities. He was extremely helpful and was able to assist me with my queries. A very good service. Thank you
26 augusti 2026
Omdöme utan inbjudan
Svar från Royal Kennel Club Pet Insurance
Hi,
Thank you for taking the time to leave your lovely review, we are so pleased to hear you had a good experience with us.
Thank you for choosing Royal Kennel Club Pet Insurance. 🐾
Best wishes,
Molly
Customer Service Team
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