Booked tickets to the Hoosiers for my son’s 15th birthday, at a venue for 14plus. They changed the venue with no communication whatsoever leading us to to turn up at the wrong place, then to find the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi.i have some learning difficulties and I'm really happy with all the help I've received regarding my reservation. Especially Bernadeta,she was very helpful. Thank you
I managed to delate the email for tickets I bought a while ago and contacted Gotobeat. I received an automated reply advising what to do to find them, but then also received a very helpful reply also... Se mer
I absolutely love what Gotobeat is doing for the live music scene in London. Every event I’ve attended has had a great mix of talented artists, friendly people, and a relaxed, welcoming vibe. It’s cle... Se mer
Företagsinformation
Skrivet av företaget
Gotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe. Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home.
Kontaktuppgifter
London, USA
- hello@gotobeat.com
- www.gotobeat.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience with Gotobeat
I had a great experience with Gotobeat. Their customer service was exceptional from start to finish. They replied to my query very quickly, were professional and helpful throughout, and resolved my issue efficiently without any hassle.
It’s refreshing to deal with a company that genuinely cares about its customers and provides such fast and reliable support. I really appreciate the assistance I received and would definitely recommend Gotobeat to others.
Andrea from Gotobeat Team was…
Andrea from Gotobeat Team was incredibly helpful and quick to respond to my enquiry. His support really meant a lot to me, and I truly appreciate the effort he put into assisting me. Thank you so much!
Amazing Guinness Record longest…
Amazing Guinness record longest Tiramisu event! So impressive, warm and vivid! Unforgettable experience!!!
BOOKING
I booked the tickets for Sicily Fest and I had a small problem that got resolved by Andrea, they issued a refund and I re-booked, all good. Recommended
Excellent show at blondies 11/4/26
Excellent show at blondies 11/4/26. First time here or with this promoter. Brilliant
Bernadette was very helpful and…
Bernadette was very helpful and resolved our issue quickly.
Easy and professional
Platform easy to use and very efficient and friendly customer care service.
Easy to use platform
Easy to use platform.
The costumer service is friendly and available to help if needed. Will definitely recommend
Customer service please contact immediately
Had an issue but it was sorted very quickly and professionally
Bernadette is a STAR ⭐
Bernadette is a STAR ⭐! Had a little issue with my tickets, she dealt with my request promptly.Great customer service and communication!
Thank you 😉🙌
Ticket issue
I originally purchased 2 standard tickets and due 2 more people attending i purchased 4 balcony tickets, after contacting GOTOBEAT via email to explain the situation they issued a refund for the standard ticket without any problems. 5* service
Very good!
I went to one the shows, Paolo was an amazing rep! Very good experience
Great team best time
Had the best time at the Kitty Montague, the rep was so lovely and friendly and it was a great gig. Would defs use Gotobeat again
It was a great show last night in SoHo
It was a great show last night in SoHo, great atmosphere and very intimate venue. The artists were great and both put on awesome performances.
It was a great show
It was a great show, such a perfect combination of venue sound and vibe!
Top notch show!
Brilliant customer service
Brilliant customer service. Having bought tickets to an event, I managed to lock myself out of my email account, which meant I couldn't access the tickets I had been sent. I contacted the customer services through email and after checking their records, Bernadette found my tickets that had actually been sent sent to my Gmail account and not my locked out of one and resent the tickets...panic over, much appreciated.
Ottima esperienza di ticketing
Ottima esperienza di ticketing, concerto fantastico. Non ho avuto bisogno del loro customer service, tutto andato liscio
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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