The team were incredibly helpful in resolving an issue with a door fitted many years ago at my parents house. Definitely went above and beyond. If buying another door we would not hesitate to use... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The team were incredibly helpful in resolving an issue with a door fitted many years ago at my parents house. Definitely went above and beyond. If buying another door we would not hesitate to use... Se mer
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I ordered a replacement remote handset for my garage door, and it arrived the very next day.. what a brilliant and extremely fast service... Would I recommend... YES !
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Teleco controlled roller door (double garage width) installed on our new build 2019. The actual door is a fairly rigid sectional roller (not flimsy plastic) to not be a risk of storm wind damage,... Se mer
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Delivery, make sure you read the fine print! You need a fully abled person home to help the delivery driver so his job. I have taken 3 separate days off work for 3 separate guaranteed... Se mer
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Gliderol has been operating in the UK since 1986. Offering all types of Doors from Residential Front and Back Doors, Single Skin Continuous Steel Curtain Roller Garage Doors, Insulated Roller Garage Doors, Sectional Garage Doors, Up & Over Garage Doors, Side Hinged and Insulated Side Hinge Doors. Our products are suited to both residential and commercial applications, ranging from residential homes, to airport hangar doors, to self-storage facilities.
Kitching Road, SR8 2HP, Peterlee, Storbritannien
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Had a problem with my door, which was installed about 5 years ago. Rang the company and was put through to Lee Cotton in the technical support team. He was excellent, guiding a complete technical novice through what needed to be done in clear and simple language. Door now works again!

Svar från Gliderol
I contacted Gliderol on their website on Sunday morning, I got a response at 08:09 on Monday morning, I called their office to explain the problem and was called back by an engineer within 10 mins. He talked me through the issue and I was able to sort it out. Excellent customer service and support and many thanks to the engineer.Lee
Could not ask for better service. Cam was extremely helpful and went the extra mile to assure me what parts I required, So you are aware this comment comes from a director of a company. If he worked for me I would promote him.
The staff have been very helpful and are very product aware, technical support has been very good.
Very helpful and friendly customer service. Would highly recommend

Svar från Gliderol
Communication with Donna was super fast and she went above and beyond to get my items expedited.
Very happy with service.

Svar från Gliderol
Requested to add additional 10mm to my opening size at around 11pm, Rebecca had arranged this before 8am the following day with a delivery update. Excellent five star service from all at Gliderol so far, thank you.

Svar från Gliderol
Very professional and prompt assistance given.

Svar från Gliderol
Quick response from Rebecca when I asked for a change in colour of doors.

Svar från Gliderol
Very easy experience. Quick response via phone and email.

Svar från Gliderol
Donna went out of her way to help me with an order, which I really appreciate. Great customer service service!

Svar från Gliderol
Immediate well informed helpful service !!
Rebecca was very helpful and knew exactly what I was looking for.
I can’t thank Rebecca enough for her time, advice and helpfulness. It was an excellent experience, I spoke to her and she said email me some photos of the garage door and motor. I did but wasn’t expecting a reply for the next couple of days but she came back straight away with the information I needed. She is a credit to the company. Rebecca and Gliderol was a brilliant company to deal with 🙂 carry on the good job
Great garage doors and a friendly helpful customer service team.
Door delivered as promised. Fits the measurements perfectly ( fitted myself ) and operated smoothly and quietly. I’m very pleased and impressed with Gliderol.
I have now had a reply from Gliderol in which they say they have seen pictures of the " RUST SPOTS ", ( Pictures I sent the installer some 18 months since ) and state that my warranty is with the installer with whom I have no confidence. There is evidence of rust which they have admitted but their take on it is that it has been caused by external factors such as ( According to their " Rep " ) was caused by grinding. The rust is only in the bottom panel and if grinding had taken place in the area as suggested surely the marks would have been in other areas of the door. Waste of time and effort.
Amazing service, the product is top class and installers are respectful and knowledgeable.
I would highly recommend Gliderol
Bought two replacement keys for my garage door, when they arrived they were very flimsy and looked different to each other even though they were for the same lock and neither of them worked! Called customer service who said I would be better to order a complete new lock and keys and they would refund me for the faulty keys if I returned them. I purchased the complete lock and returned the keys but I haven’t received a refund - waste of postage costs to return them

Svar från Gliderol
Rebecca responded to my queries regarding a remote control replacement and was extremely helpful through the whole process.
Thanks for all your help
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