www.garagedoorsonline.co.uk Omdömen 1 653

Ordered a door for export. The process was seamless thanks to Laura Rowney. Very professional, great communication skills and lots of patience. Excellent doors and service.

Had an issue with the door motor, ended up saying it’s to do with another company not them, after several weeks of them not contacting me back I had to get an external company out to sort out a fault with it, after confronting them regarding this and saying I had to pay then they said they can’t do nothing I should of contacted them, even tho I sent them proof of trying to contact them for 2+ weeks, as I was waiting for this my customer was getting frustrated as they had a door that didn’t function due to a fault, they are quick to sell you the product and good at delivery however after sales is shocking they just give you other mum fees to call

Excellent quality product, quick (less than an hour with 2 people) and easy to install.

Recently purchased a new door, good quality product, well presented. Sales team especially Carrol, made the purchase easy, and kept me updated with the orders progress. Delivery was smooth and within the given slot. Driver was both pleasant and helpful. Really easy to fit and looks great.
Thanks

Fantastic to deal with and very professional.
Getting the door delivered to the island was made so much easier when you are dealing with companies who are good at what they do.
I dealt with Keeley Warren most of the time and her communication and problem solving skills were great.
Also, her patience when dealing with me was calm and helpful.
I definitely recommend Garage doors online.

Excellent service from Laura Rowney who sorted an issue I had. Highly recommend.

Good communication (took 8 weeks as it's custom-made), matched description, high quality, garage door was accurate to measurements (which the customer needs to get right - measure a few times to make sure, ideally with a laser measure!)

Helpful staff when ordering. Door arrived in Alderney with no damage (always a bonus!) The door is exactly as advertised. Transformed the look of the front of our house. Very happy with our purchase. Not sure why but it has us living in France - we are close but living in Alderney.

The company were especially helpful because the door we originally ordered could not be sourced within a reasonable time frame and their Carrol Franklin managed to find us a similar door at a lot better price, which was really appreciated. Well done, and thanks very much!

Really great customer service, both from Keeley and another gentleman on the team ( I want to say Paul?!). They worked closely with the manufacturer in insuring timely delivery and clear communications. Very rapid response to any questions i had. All went very smoothly.

I had a minor issue with my roller garage door and received exceptional assistance from Keeley in resolving the problem. 1st class company and proper customer service.

Everything went smoothly. Pleased with the results and communication

Very professional service lots of checks made to ensure everything was corect.
A litle unsure with delivery. Thebtime slot was only confirmed a few days before but all went well on the day

I couldn't be happier with my new sectional garage door and the excellent service I received from Garage Doors Online!
From my first telephone conversation with Laura (Rowney) where I was given honest and knowledgeable advice, right through to the door being delivered, the service was excellent and it's obvious the whole team are equally efficient as each other....sadly, quite hard to find these days!!

The whole order was delivered exactly on the day and time promised with great communication and detail throughout the post ordering process. I must admit to being a little nervous initially about fitting it myself but as long as you follow the very comprehensive fitting instructions (there's also plenty of very good video's on youtube that were really helpful) it's pretty straightforward for any competent DIY'er. The whole kit is extremely well made and a pleasure to fit....and all at a very very competitive price !

Thank you again to the whole team but to Laura in particular for her excellent advice, knowledge and customer care skills.

It's nice to know companies like this still exist and give such a high level of service

I bought a Carteck sectional garage door to install myself. I called Garage Doors Online a couple of times for advice on measuring up before I took the plunge and ordered. Whenever I called, everyone was friendly and helpful, advising from their experience.
On the appointed delivery day, the door didn't arrive. I called and spoke to Keeley Warren, who quickly contacted Teckentrup and found out what had happened, and sorted it without issue. I had cause to contact Keeley several times, every time she was quick to reply and very helpful and reassuring.
I have no hesitation in recommending GD online. Plenty of companies will sell you a door, but they have looked after me with after sale service that is rare to find these days. Thank you Keeley.

We have not fitted the roller shutter, but customer service has been excellent. Thank you all for your assistance. Paul Barfield

I bought a Seceuroglide roller door from GarageDoorsOnline about seven years ago and have needed a bit of support on a couple of occasions. Each time, Laura has replied quickly with clear, helpful guidance, and I’ve always managed to get the door working again within a day or two.

big thanks to Carol for her help and advice. This is the first time i have bought a door like this, and she was imformative polite and friendly about specifications types colours and sizes.After purchase, follow up questions requesting help understanding dimension from the drwaings were anaswered with no problem

Exceptional service from start to finish. Would certainly recommend.