Engineers attended today to service hot water system. They were so polite, helpful and courteous . Great to have around, informed us of home packages available and were great assets to Gledhill. Hope... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gledhill Response is superb! When we moved into our flat four years ago, we were advised to take out Gledhill’s Platinum policy. We have been so glad that we did, as we have made use of all asp... Se mer
Företaget har svarat
We had A.J, engineer from Glenhill fix our boiler recently, he found the problem quickly, changed the pump. And afterwards help diagnose another problem with one of our radiators which he didn't have... Se mer
Företaget har svarat
No central heating or hot water for 8 weeks. I have a boiler cover policy with a different company, they had carried out 9 separate engineer visits with no success. I arranged for Gledhill to visit. T... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
Kontaktuppgifter
Squires Gate Lane, FY4 3RL, Blackpool, Storbritannien
- 0800 0427 427
- enquiries@gledhill.net
- www.gledhill.net
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
At last I have none stop hot water.
At last, an electrician called today and after three and a half years, replaced my thermostat in my boiler. For the first time after I have a shower I still have hot water. Every other visit has been an engineer who told me my thermostat was working properly.
He also replaced the inside of my cistern which involved driving to a shop to get the spare parts.
I am so grateful
8 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Do Not Trust This Company.
Do Not Trust This Company.
I originally reviewed Gledhill on 11th February 2026 after they refused to honour a 5 year warrenty on a 3 year old hot water cylinder. Within 13 hours of my having posted the review Gledhill had both read my review and contacted me to ask me to provide an email address where they could contact me (presumably away from the public gaze). I provided an email address on 12th February and received a very nice reply from Keshea Brown on 16th February 2026. In her reply she promised to have my problem investigated by their warrenty department. Keshea assured me that they were taking my complaint seriously and were committed to addressing the problem that I raised. That was the last that I heard from Keshea or Gledhill. Nearly 7 months has now gone by and I am still awaiting a further response.
My plumber tells me that they are one of the biggest manufacturers of hot water cylinders. In response I tell him that the two other clinders that I have are both still working and one was fitted in 2004 and the other in 2011. One wonders how British engineering has gone so far downhill so quickly and what happened to true customer service?
Update 10 Sept'26: Gledhill have replied and yes they have now been in touch with me but ONLY because I emailed Keshea directly after posting the second review so it was not an unprompted contact by Gledhill. I was advised in an email that my complaint had been passed to their Warrenty people but nothing further was done. Lets see how this new promise of action goes and whether they actually bother to contact me again.
11 februari 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for your review. We’re sorry to hear about your frustration and appreciate the concerns you’ve raised.
We would like to clarify that we have been in contact with you regarding this matter and have been investigating the circumstances surrounding your warranty claim. We take concerns of this nature seriously and are continuing to look into the matter to ensure it is properly reviewed.
We appreciate your patience while this investigation is ongoing and will be in contact with you directly regarding the outcome.
We had an awful noise when using the…
We had an awful noise when using the hot water in our new build, which the onsite plumber was not able to identify.
Gledhill came out to look at it really quickly.
Vince was polite, efficient and knowledgeable. He was able to identify the problem within minutes of entering our property and fixed the issue within no time at all.
7 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Ed Millar
Ed Millar, came to the property, and gave the boiler a full service. Identifying a problem and replacing the part straight away. Lovely and polite and helpful. Answered all my questions.
8 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
EXCELLENT
Clear communications about engineer visit for boiler health check. Engineer on time, polite and very competent (Ed Millar) Excellent company!
7 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Fixed my non responsive unit!
We had a non responsive unit after moving into a new house which meant we didn't have hot water for a few days. Both the people over the phone and Justin who came to fix our unit were very friendly, responsive and helpful. Justin was at our house within a day of us calling and for a fixed price repair he came back twice and made sure our boiler/ unit was up and running well, replacing multiple parts to make sure we had good water pressure etc. We were so happy with Justin’s friendly and patient service as he got our hot water back up and running. He did such a thorough job and we feel much better knowing our unit has been looked at before the colder months. Thanks so much Justin and the Gledhill response team :)
3 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
AJ was on time
AJ was on time, smart, confident and amiable.
He introduced himself, got from me what he needed to do and got on with it. What I thought might be a difficult job was to AJ straightforward.
As I suspected out of 5 room thermostats two were faulty. He had the parts to replace one and is returning to do the other. Employee of the month in my view. I hope Gledhill are pleased to have him Excellent - no faults at all!
4 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
AJ the Gledhill engineer
AJ the Gledhill engineer, is a very friendly and lovely young man. He is reliable and very good at his job. I can’t praise him enough for his
conscientiousness.
H.S.
4 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
An excellent professional experience
An excellent professional experience, he couldn't have been more helpful in trying to resolve the issue. He went the extra mile, which is very rare these days.
A genuinely great customer experience. A credit to himself and Gledhill. Sorry, I forgot your name.
1 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Highly responsive and professional
Highly responsive and professional. Gledhill provided a full boiler replacement at very short notice. They went above and beyond to ensure we were happy with the new installation. Fully recommend them.
5 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Everything went smoothly
Everything went smoothly, arrived on time, and replaced the thermostat and some wiring which was faulty. Good explanations given and I was very satisfied with your engineer CDMillar.
4 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
I reported the fault only yesterday…
I reported the fault only yesterday morning and the engineer was booked in and arrived this morning - less than 24 hours later! The engineer was delightful and very helpful in explaining what happened and why, as well as what remedial action he was taking.
The work was completed very quickly and efficiently.
4 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Good quick service
Engineer arrived and quickly diagnosed problem (thermostat), went to his van returned with part and replaced it and I was fixed. Excellent service thank you.
17 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Excellent work
I've lived in this development, built in 2005, for 18 months. I knew work would be needed.
So far I've had a new boiler, a new kitchen tap, a replacement light switch and, most recently, a new oven switch.
Gledhill staff have always been friendly, timely, knowledgeable and they clean up. What more can you ask?
24 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Excellent service received from the…
Excellent service received from the visiting engineer. Yearly maintenance completed efficiently and expeditiously. Look forward to another 12 months without a problem.
27 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Excellent service in all areas. …
Gledhill dealt with my query promptly and arranged an engineer to call. The engineer arrived on time and carried out the work very well, explained to me what he’d done and was very courteous, i am very pleased with Gledhill.
24 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Very professional and courteous…
Very professional and courteous engineer who phoned ahead before his appointment. He was on time. Serviced the boiler , explained what he had inspected and then gave me a signed sheet to illustratehis findings. If I have had a problem they are very quick to respond and organise a visit.
25 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Prompt
Prompt, efficient service. Fast appointment, personable engineer.
25 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
The service was efficient
The service was efficient. The engineer was friendly and informative and he came within the allotted time.
3 september 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Gledhill did a great job servicing my…
Gledhill did a great job servicing my appliance
Polite and on time
25 augusti 2026
Omdöme utan inbjudan
Svar från Gledhill/ Gledhill Response
Thank you for taking the time to leave us your positive feedback. We truly appreciate all comments and will ensure your kind words are passed on to the team. We’re delighted to hear that you’ve had a good experience with us.
We also appreciate you acknowledging that the Gledhill Pulsacoil Trustpilot page is not associated with our company. This is our only official Trustpilot page linked to Gledhill, and we’re grateful for your support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.