Went into Barnstaple store today to look at an armchair to go along with a sofa we had bought around April this year. Martin was really helpful, he looked up our previous order to ensure we got the r... Se mer
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FW team member Kenny (In the Newport, SW store) was very helpful. Offered us a drink on arrival, answered all questions, informed us of current offers and helped us to the car with items purchased. Al... Se mer
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Was served by Tom- he was very polite, very patient and very knowledgeable with everything. Good range of furniture with very knowledgeable and polite staff. Was offered drinks immediately, very consi... Se mer
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Barnstaple - Alex was really helpful, not pushy, nothing was too much trouble. We previously purchased from this store, Alex impressed us on that visit also which encouraged us to return for this pur... Se mer
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Företagsinformation
Skrivet av företaget
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Kontaktuppgifter
Riverside Road, EX311QN, Barnstaple, Storbritannien
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Utmärkt
6 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Soon as me and my husband walked into…
Soon as me and my husband walked into Caerphilly store, we was greeted by Tom and he showed us what we was looking for, he also explained the care plan for 6 years which was absolutely brilliant and me and my husband purchased a 3 seater electric recliner and a 2 seater elctric recliner within 30minuites or so with all the brilliant help from Tom in the Caerphilly store
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s wonderful to hear Tom made you both feel welcome from the moment you walked into our Caerphilly store. His guidance and clear explanation of the six-year care plan helped you find exactly what you were looking for without any fuss. We hope you and your husband love relaxing in your new electric recliners! Thank you for sharing your experience and choosing FW. Team FW Homestores
Martin at the Barnstaple branch was…very helpful
Martin at the Barnstaple branch was very helpful. Letting me know there was a 20% offer on. This made a huge difference to my budget I had allowed. He was friendly & professional
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A little extra saving can make all the difference when shopping for furniture! It’s great to hear Martin made you aware of the 20% offer and helped you get more from your budget. We’ll pass your kind words on to him. Thank you for visiting our Barnstaple branch and choosing FW. Team FW Homestores
Great selection and helpful staff
The store in Barnstaple gave us space to look and try all the sofas. Having looked at other places we came back to the store where David was very helpful and helped us with our final decisions. Sofa to arrive in two weeks.
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Sometimes it takes a few visits to find the sofa that feels just right! It’s lovely to hear you had the space to browse and try the options at our Barnstaple store, and that David helped you settle on your final choice. We hope your new sofa arrives smoothly and that you absolutely love it when it does. Thank you for choosing FW. Team FW Homestores
Visited Barnstaple store looking for a new headboard
Visited Barnstaple store looking for a new headboard, Dave was very helpful and knowledgeable
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Thanks for stopping by our Barnstaple store! It’s great to hear Dave’s knowledge and helpful advice made your search for a new headboard easier. We’ll be sure to pass your kind feedback on to him. Team FW Homestores
Helpful, knowledgeable
Helpful, knowledgeable advice, and reassuringly straightforward. Tim gave us very good service.
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Clear advice and a straightforward experience make furniture shopping so much easier. Tim will be pleased to know his knowledge and service helped you feel reassured throughout your visit. Thank you for taking the time to share your feedback. Team FW Homestores
Tom was fantastic at helping me decide…
Tom was fantastic at helping me decide on a new bed and mattress and was very friendly
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A friendly face and helpful advice can make all the difference when choosing a new bed and mattress. Tom will be delighted to hear he helped you find the right fit. Thanks for sharing your experience — we’ll make sure your kind words reach him. Team FW Homestores
We had a great experience
We had a great experience. Tim was friendly, professional and answered any quires we had. He offered us a cuppa which was a nice gesture. We ended up purchasing our new sofa with Tim. He’s a credit to your company :-)
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A cuppa and a friendly welcome can make furniture shopping that bit more enjoyable! It’s lovely to hear Tim answered all your questions and made you feel well looked after while choosing your new sofa. We’ll be sure to share your kind words with him — he’ll really appreciate them. Thank you for choosing FW. Team FW Homestores
Tracey absolutely
Tracey absolutely brilliant and so helpful FW Homestores Newport
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
What lovely feedback for Tracey! Her helpful approach clearly made your visit to our Newport store a positive one. We’ll be sure to pass your kind words on to her. Thanks for choosing FW Homestores. Team FW Homestores
Tracy was so helpful and knowledgeable…
Tracy was so helpful and knowledgeable with the purchase of my new sofa. She wasn’t at all pushy. She was there when I needed help and to answer any questions I had. Great lady.
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
That’s exactly the kind of shopping experience we want our customers to have! Tracy will be delighted to hear her knowledge and relaxed, no-pressure approach helped you choose your new sofa with confidence. We’ll make sure your lovely comments reach her. Thank you for choosing FW!Team FW Homestores
I have to say through the entire…
I have to say through the entire process Paul & Tom have been super professional and helpful for our purchase of sofas and now a dinning table, highly recommend.
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It means a lot to have your continued trust when choosing both sofas and a dining table. Paul and Tom will be pleased to hear their professional and helpful service made the whole process such a positive experience. Thank you for recommending FW and coming back to us for more of your furniture. Team FW Homestores
Professional and efficient
Professional and efficient, a pleasure to deal with Tim. Great selection of sofas.
10 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A great range of sofas and service that makes choosing one a pleasure — just what we like to hear! Tim will be glad to know his professional and efficient approach made such a good impression. Thank you for visiting FW and taking the time to leave your feedback. Team FW Homestores
Sofa set from Barnstaple
Bought a sofa and chair set from the Barnstaple store today with Martin as our salesperson. Friendly person and made everything so easy. Used FW home stores Barnstaple plenty of times and another positive experience from here as always.
9 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s always a pleasure to welcome back familiar faces! Martin will be happy to hear he made buying your new sofa and chair set such an easy and enjoyable experience. Thank you for continuing to shop with our Barnstaple store — your loyalty and kind feedback mean a great deal to us. Team FW Homestores
Brought 2 chairs served by Martin very…
Brought 2 chairs served by Martin very good service in barnstaple
9 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Hope you love your two new chairs! Martin will be pleased to hear you were happy with the service he provided at our Barnstaple store. Thank you for shopping with FW and taking a moment to share your feedback. Team FW Homestores
Cloud Sofa
Alex in the Barnstaple store was awesome!
He took the time to show us all the options they had for a corner sofa and we ended up purchasing the Cloud. Had it delivered within a week! Thank you.
27 september 2026
Omdöme utan inbjudan
Svar från FW Homestores
Sounds like Alex helped you find just the right sofa! It’s great to hear he took the time to talk you through the different corner sofa options and that you settled on the Cloud. Getting it delivered within a week is the icing on the cake! We’ll be sure to pass your lovely feedback on to Alex. Team FW Homestores
Helpful knowledgeable and friendly…
Helpful knowledgeable and friendly staff, allowed us time to make up our minds on the purchase. Explained delivery time may be affected by Christmas period.
7 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Having the time and space to make the right choice is so important when buying furniture. It’s lovely to hear our team made you feel comfortable, shared their knowledge and explained the possible Christmas delivery delays clearly. Thank you for choosing FW and for taking the time to share your experience. Team FW Homestores
We were looking for a 3-piece suite at…
We were looking for a 3-piece suite at your Barnstaple Store. There was a very good selection and, with the assistance of Martin who was there to advise when we needed him - but not pushy, we chose and ordered a Michigan Suite. A Five Star experience
7 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Five stars is wonderful to hear! The selection in our Barnstaple store clearly gave you plenty of choice, and it’s great that Martin was on hand with helpful advice while giving you the space to decide. We hope you love your new Michigan Suite and really appreciate you choosing FW. Team FW Homestores
Bought a lovely bed from Fw stores…
Bought a lovely bed from Fw stores Caerphilly Tom and Andrew very helpful will definitely buy from them again, made you feel very welcome thank you Tom Andrew and Paul
7 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A lovely bed and a warm welcome sounds like a great shopping experience! It’s fantastic to hear Tom and Andrew were so helpful and that you felt well looked after at our Caerphilly store. We’ll make sure your thanks reach Tom, Andrew and Paul too. We really appreciate your support and look forward to seeing you again. Team FW Homestores
Visited the Barnstaple store
Visited the Barnstaple store, to look at mattresses. Martin was very knowledgeable and helpful. We purchased a mattress and had free delivery scheduled for three days later. Excellent service😀
6 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Mattress shopping can be a big decision, so it’s great to hear Martin’s knowledge and helpful advice made things easier. We’re glad you were able to arrange free delivery so quickly, with your new mattress scheduled just three days later. Thank you for choosing our Barnstaple store and for sharing your experience. Team FW Homestores
Ryan was helpful - yes
Ryan was very helpful, and not at all pushy.
We negotiated the best deal he could give
Ive shopped with the store on a few occasions and would definitely visit again
6 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s always lovely to welcome back a returning customer, so hearing you’ll visit us again means a lot. Ryan clearly made the experience comfortable with his helpful, no-pressure approach, while working hard to get you the best deal possible. Thank you for continuing to shop with us and for sharing your recommendation. Team FW Homestores
I love using this store
I love using this store, every one is so friendly and helpful. Martin helped me order my new furniture today and he was very helpful and I would recommend this store to anyone who is looking to buy furniture. It’s all lovely stuff in there and I will continue to use it.
5 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s wonderful to hear how much you enjoy shopping with us and that our team always makes you feel welcome. Martin sounds like he was a great help in arranging your new furniture, and we’re pleased he made the process easy for you. Your continued support and recommendation mean so much to us. Thank you for choosing FW time and time again — we look forward to seeing you again.
Team FW Homestores
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