Went into Barnstaple store today to look at an armchair to go along with a sofa we had bought around April this year. Martin was really helpful, he looked up our previous order to ensure we got the r... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
FW team member Kenny (In the Newport, SW store) was very helpful. Offered us a drink on arrival, answered all questions, informed us of current offers and helped us to the car with items purchased. Al... Se mer
Företaget har svarat
Was served by Tom- he was very polite, very patient and very knowledgeable with everything. Good range of furniture with very knowledgeable and polite staff. Was offered drinks immediately, very consi... Se mer
Företaget har svarat
Visited FW Homestores Barnstsple dealt with David Littlejohns .Service was great gave us a good price and was generally very helpful with his knowledge of furniture in store and could not have been mo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Kontaktuppgifter
Riverside Road, EX311QN, Barnstaple, Storbritannien
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Utmärkt
6 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shoutout to Dave and the friendly staff!
We visited the Barnstaple store on a Saturday afternoon to browse furniture for our new home. We were greeted upon arrival and advised of promotions and where to find things in the store. The store itself was clean, tidy and well presented. We ended up purchasing a sofa because of their incredible affordability and quality. I was really impressed with Dave Littlejohn’s customer service. He was warm, personable and professional whilst also able to have a laugh. He made the process feel easy and stress-free. It was an overall pleasant experience and will definitely be revisited to make more stylish home purchases at great prices. Shout out to the team for being so friendly and welcoming! Absolutely worth a visit if you’re in the Barnstaple area and looking for high quality bargains.
17 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Thank you for such a fantastic review! It’s great to hear you enjoyed browsing our Barnstaple store and found the right sofa at a price you loved. Dave will be especially pleased to know his friendly, professional approach made the whole experience relaxed and enjoyable. We look forward to welcoming you back as you make your new house a home. Team FW Homestores
We had a great experience
We had a great experience, Tom was really helpful and explained everything to us, no hard sell, just very polite and patient.. Thank you.
17 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Good advice without any pressure makes all the difference! Thank you for recognising Tom’s patience, politeness and helpful approach. We’re glad you felt comfortable throughout your visit and really appreciate you sharing your experience. Team FW Homestores
Tim was great on our visit today
Tim was great on our visit today - made himself available for queries and dealt with our purchase quickly and efficiently. Thank you!
17 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s great to hear Tim struck the right balance between being available and giving you space to browse. We’re glad he made your purchase quick and straightforward. Thanks for sharing your experience and for choosing FW. Team FW Homestores
Great customer service
Great customer service,
Great selection and prices.
Lovely friendly service from Andrew, he made ordering new sofas easy , quick and informed us on every detail of the process.
Caerphilly Store
17 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A smooth and well-informed purchase makes all the difference! Andrew will be pleased to hear his friendly service helped you order your new sofas with confidence. Thank you for your kind words about our Caerphilly store, furniture range and prices. We hope you love your new sofas. Team FW Homestores
Helpful service
FW team member Kenny (In the Newport, SW store) was very helpful. Offered us a drink on arrival, answered all questions, informed us of current offers and helped us to the car with items purchased. Also very grateful to have been given time to look independently, rather than being followed around the store like at some other furniture retailers.
16 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A welcoming atmosphere and the freedom to browse at your own pace are what we aim for. It’s lovely to hear Kenny looked after you so well, from answering your questions and explaining the offers to helping you carry your purchases to the car. We’ll be sure to share your kind words with him. Thank you for visiting our Newport store. Team FW Homestores
Excellent
Excellent, friendly service. All enquiries answered with precise knowledge and salesperson was extremely helpful. Could not be happier.
16 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Knowing you left feeling completely happy is wonderful to hear! Thank you for recognising our team’s product knowledge and friendly, helpful service. We really appreciate you taking the time to share your experience. Team FW Homestores
James was very approachable and helpful…
James was very approachable and helpful during our visit. And ensured we had the best deal available. Thank you.
16 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Getting a great deal with friendly, helpful advice is always a bonus! James will be pleased to know he made your visit enjoyable and helped you get the best offer available. Thanks for choosing FW and sharing your feedback. Team FW Homestores
Great, friendly experience
Great, friendly service no pressure and made us feel welcome. Showroom is clean, warm and nice to browse. Thanks to Tracey and Kenny for helping us buy the perfect sofa. And James for the tea and biscuits!
16 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Tea, biscuits and a warm welcome make sofa shopping even better! It’s lovely to hear Tracey, Kenny and James helped make your visit so enjoyable, with friendly advice and no pressure. We hope you love your new sofa and look forward to seeing you again. Team FW Homestores
Great friendly service.
I visited this Store for a bed frame to buy, Martin at the Barnstaple store was very friendly and helpful. The size frame I wanted was not in stock, he was happy to phone up and find the size I needed. There are so many lovely items in this store, I will be back for more items.
16 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s lovely to hear Martin went the extra mile to help you find the bed frame in the size you needed. Thank you for recognising his friendly service, and we’re delighted our Barnstaple store has inspired you to visit again. We look forward to welcoming you back. Team FW Homestores
Excellent service
Went into Barnstaple store today to look at an armchair to go along with a sofa we had bought around April this year. Martin was really helpful, he looked up our previous order to ensure we got the right item, in the same colour too. He went through everything with us including delivery and stain guard. We also purchased a storage footstall. Whenever we have been in the store the staff have always been really helpful and friendly and never pressure you like some other furniture stores.
16 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Getting the right match for your existing furniture makes all the difference! It’s great to hear Martin took the time to check your previous order and explain all the options clearly, without any pressure. Thank you for your continued trust in our Barnstaple team — we hope you love your new armchair and storage footstool. Team FW Homestores
The salesman offered assistance
The salesman offered assistance, but left us alone untill we required help. Alex in the barnstaple branch was then very knowledgeable and helpful as to what we were looking for giving us options also
13 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Having the freedom to browse and helpful advice when needed makes all the difference. It’s great to hear Alex gave you the space to look around before sharing his knowledge and offering options to suit your needs. We’ll be sure to pass your kind words on to him. Team FW Homestores
Tracey from Newport Store very helpful…
Tracey from Newport Store very helpful and professional and knowledgeable about product
9 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A big thank you for recognising Tracey’s excellent service! Her product knowledge and professional approach are qualities we truly value, and she’ll be delighted to hear your feedback. We appreciate you taking the time to share your experience. Team FW Homestores
Alex in the Barnstaple store told me…
Alex in the Barnstaple store told me everything I need to know. A gentleman.
14 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Such lovely words about Alex! It’s wonderful to know he gave you all the information you needed and made such a positive impression with his gentlemanly manner. We’ll be sure to share your kind feedback with him. Team FW Homestores
Good selection of chairs we wanted to touch and feel.
Good selection of chairs we wanted to actually sit in. Martin at Barnstaple super helpful.
13 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
It’s great to hear you found plenty of chairs to try out in person! Martin will be happy to know his help made your visit to our Barnstaple store a positive one. Thanks for taking the time to share your experience. Team FW Homestores
Very good service
Went into the Barnstaple store, Very good service , lots of choice. Martin was very helpful
13 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
A big thank you for sharing your feedback! It’s lovely to hear you enjoyed the choice available at our Barnstaple store and received such helpful service from Martin. We’ll make sure he hears your kind words. Team FW Homestores
We Was greeted by a member of staff Ryan
We Was greeted by a member of staff Ryan offered a tea , coffee and biscuit showed us round asked us what we wanted and helped us alot in store was very friendly and helpful. we found the ideal corner sofa we been looking for .I would recommend coming to the Fw Stores Hadfield road cardiff a lovely shop .
13 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Finding the perfect corner sofa makes a visit worthwhile! It’s lovely to hear Ryan made you feel welcome with his friendly service, a cuppa and a biscuit, and took the time to help you find just what you were looking for. Thank you for recommending our Hadfield Road store in Cardiff — we hope you love your new sofa. Team FW Homestores
Friendly informative staff.
Visited the Caerphilly store today. Ian was very informative and friendly.
13 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Thanks for stopping by our Caerphilly store! It’s great to hear Ian was friendly and shared helpful information to make your visit a good one. We’ll be sure to pass your kind feedback on to him.
Team FW Homestores
Excellent service
Excellent service Martin at the Barnstaple store was very helpful in describing the fabrics available for different settees and chairs
12 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Choosing the right fabric can make all the difference to your furniture. It’s great to hear Martin took the time to explain the options for your settee and chairs and helped you understand the choices available. We’ll be sure to pass your kind words on to him. Thanks for visiting our Barnstaple store. Team FW Homestores
Mr Tim very gently man and very helpful…
Mr Tim very gently man and very helpful and understanding
He is perfect with dealing with customers
I wish to see him every time visit this show room
He is the best I ve seen
My regards
12 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
What a lovely compliment for Tim! It’s wonderful to know his kindness, patience and understanding made such a strong impression on you. We’ll be sure to share your feedback with him, and we hope he’ll be there to welcome you on your next visit too. Thank you for your lovely words. Team FW Homestores
Great informative service from Dan in…
Great informative service from Dan in the Cardiff store today. Very patient and understanding with our indecisiveness. Listened to what we required and found a sofa that was perfect.
11 oktober 2026
Omdöme utan inbjudan
Svar från FW Homestores
Finding the right sofa can take a bit of thought, so it’s lovely to hear Dan gave you the time and guidance you needed. He’ll be pleased to know his patience and understanding helped you find a sofa that suited your requirements perfectly. Thank you for visiting our Cardiff store and sharing your experience. Team FW Homestores
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.