Used this company for several years with good result, until now. They are attempting to charge a massively inflated renewal fee, which I have not agreed to, prematurely and without warning. Disreput... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
If you register a new domain, make sure to check the "automatic renewal", as there is no refunding if the domain gets renewed by mistake. In my opinion, in the EU, a purchase should be refundable, esp... Se mer
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Je suis arrivé chez Eurodns en panique ; je venais de quitter un fournisseur qui ne me donnait plus satisfaction. Très rapidement, les interlocuteurs différents ont planifié les soucis et j'ai pleinem... Se mer
Företaget har svarat
Meermaals pogingen gedaan om onze account info te updaten, het telefoonnummer was immers verouderd. Dit lukte niet maar in een of andere actie was dat nummer van belang om je identiteit te bevestigen... Se mer
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Företagsinformation
Skrivet av företaget
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Kontaktuppgifter
24 Rue Léon Laval, 3372, Leudelange, Luxemburg
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
3,0
Medel
321 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exemplary service
I have been with EuroDNS for many years and have always received exemplary service
15 juli 2023
Omdöme utan inbjudan
Svar från EuroDNS
Thanks, Anne!
Timely Notices
I really liked the series of notices given so that the renewal of my domain is not late.
5 juni 2023
Omdöme utan inbjudan
Svar från EuroDNS
Thank you, Jimmy.
Would do everything to squeeze a few more bucks from a customer
Tries to get additional fees for domain names that are not expired due to an error in their systems/database "eating" a few days of registration.
Support staff is unable to check the WHOIS of a domain name to look up the proper expiration day.
Bad service and only robotic very superficial support, would not recommend for professional services.
2 juni 2023
Omdöme utan inbjudan
Svar från EuroDNS
Hi Thomas, we apologize for the inconvenience you've encountered.
We continually strive to enhance our services and systems. Your feedback is invaluable, and we'll use it to improve our processes, including ensuring accuracy in domain expiration dates and enhancing the depth of support provided. Thank you for bringing these matters to our attention.
Still not registered
Still not registered! But they sent me an email saying I should review them. So here we are - Slow!
29 maj 2023
Omdöme utan inbjudan
Svar från EuroDNS
Hi Steve, we apologize for the delay in registering your domain. Some processes take time to ensure security, and this delay is part of our standard procedure to safeguard your information. Best regards.
Tests validés
Notre groupe sort d'une mauvaise expérience avec un FR qui n'a pas assuré techniquement lors de dysfonctionnements difficiles sur notre système de mails. Nous nous sommes tournés vers EUROdns après avoir coché les critères qui nous intéressaient. Nous avons tout de suite compris la différence entre notre ancien FR et EUROdns. Lors de notre accord de collaboration, les opérateurs nous ont accompagnés très professionnellement. Nous envisageons de développer notre collaboration avec EUROdns.
28 september 2022
Omdöme utan inbjudan
Easy and simple.
27 mars 2023
Omdöme utan inbjudan
Trustworthy and great interfaces to…
Trustworthy and great interfaces to manage domains. We've been using EuroDNS for many years and no complaints.
1 mars 2023
Omdöme utan inbjudan
Fast and smooth communication
8 februari 2023
Omdöme utan inbjudan
EuroDNS makes it really easy to manage…
EuroDNS makes it really easy to manage your domains, SSL certificates, webhosting and email at competitive rates.
29 januari 2023
Omdöme utan inbjudan
Stay away from this fraudulent website
Stay away from this Scammy website, Their business model is :
list all unavailable domain names at reasonable price say 50 Euro . and get customer to pay another 50 Euro for service ( i.e manual registration fee non refundable ) then once they get your money, there won't be any activity for 24 hours and after that they come back with apology that domain wasn't available , they refund 50% of your money but they still charge for the manual service fee and that part is non refundable so you technically get into this trap and loose 50% of your money and can't complain due to the fact that you agreed with their T&Cs. so just stay away from them and use other reputable brands.
31 januari 2023
Omdöme utan inbjudan
Svar från EuroDNS
Hi Yousef,
Thank you for your understanding. Upon reviewing your case, we found that there is no Domain Assurance Service (DAS) available for .ir domains. We're glad to see that you have received a full refund for the domain. If you have any other questions or need further assistance, please don't hesitate to reach out.
Best regards, EuroDNS team.
Fast and correct service
Fast and correct service. Online help was also very quick and useful.
19 januari 2023
Omdöme utan inbjudan
No issues to report!
Good follow-up on questions!
Great service.
Good online platform.
No issues to report.
19 januari 2023
Omdöme utan inbjudan
Good product / Crap billing
Good product, lackluster billing and renewal.
DNS hosting does everything you'd expect at a reasonable price.
Billing and renewal flow is ghastly - full of bugs, errors, issues, chappy state management. 9th times the charm!
2 januari 2023
Omdöme utan inbjudan
Svar från EuroDNS
Hi Frederic, we're sorry to hear about your experience with our billing and renewal process. Your feedback is valuable, and we'll work on improving the flow to ensure a smoother experience. If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out.
Very good for international domains.
30 november 2022
Omdöme utan inbjudan
Confusing and overpriced
You think you get a message about your domain expiring, but no, it's the 'privacy registration', because you have to pay extra (more than the domain is worth) for them not to spew your personal details all over the internet. Great service guys, really makes me trust you...
26 november 2022
Omdöme utan inbjudan
Svar från EuroDNS
Hi Peter, thank you for sharing your concerns with us. We apologize for any confusion regarding privacy registration and pricing. We value your feedback and will take it into consideration as we strive to improve our services.
Svar från EuroDNS
Hi Paavo, we're sorry to hear about your negative experience. If you're open to sharing more details, we'd like to understand the situation better and address any concerns you may have. Please feel free to reach out to us directly at support@eurodns.com.
Best regards.
Excellent Company
I have been with EuroDNS for years. They answer your queries very quickly and are very helpful.
7 november 2022
Omdöme utan inbjudan
not more or less than what you should get
I am not giving more, because this is what you expect from a company, nothing more or less, nothing above normal, but also no worries, so recommended.
5 oktober 2022
Omdöme utan inbjudan
Svar från EuroDNS
Hi John, thank you for your feedback. We appreciate your recommendation and strive to meet expectations while ensuring a worry-free experience for our customers. If you have any further comments or suggestions, please feel free to share them with us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.