The staff are friendly and always helpful. The pricing is transparent and competitive. The facilities are clean, beyond adequate and the equipment is always working. I can honestly say this is the bes... Se mer
Plats
Byt plats5/9 West The Mall, Chelmsley Wood Shopping Centre, B37 5TT Birmingham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My first ever gym I've been too, and I love it, the staff are great and very helpful and it's a very friendly environment. The equipment is good for beginners to body builders.
A very good gym its got everything I need to do a full workout excellent staff it's clean and well kept and it's open 24/7 .. definitely give it 5 stars..
Great price but facilities are really lacking. Men's toilets are always filthy. The "security" door is broken. Lockers are taken leaving nowhere to put your gear even when the gym is empty.
Företaget har svarat
Företagsinformation
Skrivet av företaget
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Skrivet av företaget
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Kontaktuppgifter
5/9 West The Mall, Chelmsley Wood Shopping Centre, B37 5TT, Birmingham, Storbritannien
3,5
Medel
114 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ok I start back last year and at first…
Ok I start back last year and at first I was work hard I also pain the extra for personal trainer. I had the trainer every so often but mainly I was working on my own. Then all of a sudden we had email telling me that the place is shutting down. Why I saw every time I was in there the where a lot of people coming and training. Then I’ve been told that the management was not paying the landlord what was going on was myself and other taking for fools. I have now cancel my membership I am totally shocked I was also going there too to help with my anxiety because I found it helped not happy one bit
22 februari 2024
Omdöme utan inbjudan
Svar från Energie Fitness - Chelmsley Wood
Hey Jason,
I hope you're well.
We're really sorry that your énergie Fitness gym has closed down and we are just as disappointed. We want to assure you that we did everything we could to keep the gym open but unfortunately, there was nothing we could do. We hope you can find a new gym to help you reach your goals.
Best wishes,
énergie Fitness Central Team
Great gym
Great gym, friendly helpful staff. Clean and with a great selection of equipment to use and classes to join.
14 juli 2023
Omdöme utan inbjudan
Great price but facilities are really…
Great price but facilities are really lacking.
Men's toilets are always filthy.
The "security" door is broken.
Lockers are taken leaving nowhere to put your gear even when the gym is empty.
22 december 2023
Svar från Energie Fitness - Chelmsley Wood
Hey there,
I hope you're well.
We appreciate that there are certain aspects of our gym that could be improved and your feedback will certainly help us to deliver the perfect fitness experience. We also appreciate the kind words you have left and will continue to deliver on those fronts.
Thanks again for taking the time to leave a review, it really helps us.
Have a great day,
énergie Fitness Central Team
Too expensive
22 december 2023
Svar från Energie Fitness - Chelmsley Wood
Hi there,
I hope you're well.
We're sorry to hear that you're unhappy with the price of the memberships within you're énergie Fitness gym. We believe our prices are competitive and we do our best to deliver the highest quality equipment and customer service. Nevertheless, we really appreciate your feedback and will certainly take it into account.
Best wishes,
énergie Fitness Central Team
Staff are always helpful
Staff are always helpful, extremely good equipment and bathrooms are always clean 😊
22 december 2023
The best gym !
22 december 2023
Spacious
Spacious. Friendly atmosphere. Great equipment. Clean. Non-intimidating
23 oktober 2023
Omdöme utan inbjudan
don’t get a membership they will rob u
so i first joined i asked for a pay as you go yet they put a direct debit so when i went into my bank one month there wasn’t even enough for my food shop as they charge u extra for being late on a direct debit *That i never asked forrrr* and now there trying to charge me another £20 for being late on a payment absolutely ridiculous don’t recommend
29 augusti 2023
Omdöme utan inbjudan
Svar från Energie Fitness - Chelmsley Wood
Hey Dylan,
I hope you're well.
We at énergie Fitness are very sorry to hear you are unhappy with some of the payments that you have incurred throughout your membership. We assure you that all fees are clearly stated in your membership T & C's however, if you feel this is incorrect please contact your énergie gym immediately. We sincerely hope this query can be resolved asap.
Thanks for leaving feedback, we always appreciate it!
Best wishes,
énergie Fitness Central Team
My first ever gym I've been too
My first ever gym I've been too, and I love it, the staff are great and very helpful and it's a very friendly environment. The equipment is good for beginners to body builders.
9 juli 2023
Omdöme utan inbjudan
Best Gym in 17 years
The staff are friendly and always helpful. The pricing is transparent and competitive. The facilities are clean, beyond adequate and the equipment is always working. I can honestly say this is the best gym I’ve been to and I have been to many gyms in many different cities around the UK including some of the most expensive ones. Énergie Fitness Chelmsley Wood wins over all of them. I highly recommend this gym to anyone:
27 april 2023
No lockers
Getting really fed up with having no lockers available when attending the gym. Have mentioned this to staff many times and nothing is done. Have also complained via email with no reply. Have been told by a male friend the mens changing room is the same. Think it's time to find a new gym.
31 mars 2023
Omdöme utan inbjudan
Svar från Energie Fitness - Chelmsley Wood
Hi Jemma,
I hope you're well.
We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.
Thanks for leaving feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
A very good gym open 24/7
A very good gym its got everything I need to do a full workout excellent staff it's clean and well kept and it's open 24/7 .. definitely give it 5 stars..
17 januari 2023
Omdöme utan inbjudan
No showers for 3+ years
Excellent gym, but prices went up to provide 24hr service (that is not to everyone's needs). Showers have been either broken, closed or unusable for over 3 years. Screen doors leak, no shower heads, shower trays in disgusting state and often cold.
1 november 2022
Omdöme utan inbjudan
Svar från Energie Fitness - Chelmsley Wood
Hi JK,
I hope you're well.
We're really sorry to hear that there are certain areas of your énergie Fitness experience that have not been up to scratch. We aim to create an environment in our gyms that motivates our members to reach their goals. Please speak to a member of staff about your concerns and they will be more than happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Since I wrote my first review back in…
Since I wrote my first review back in Feb 2020 and energie have just replied to my review I feel it important to highlight issues that stopped all 5 members of the family going to this gym. The gym was always a mess with weights everywhere. Never see the manager, they never respond in a timely manner to messages of emails. They recently went 24hr access but the shopping centre stopped it and they upped the price because of the 24hr access.
The staff consists of a cleaner come staff member who is absolutely brilliant but runs around like a mad woman because of the lack of staff.
We as a family loved this gym and the atmosphere , not now we moved to the gym group its cleaner well staffed loads of equipment and 24hr access for less than I payed at energie...
20 juli 2022
Omdöme utan inbjudan
Svar från Energie Fitness - Chelmsley Wood
Hi Ian,
I hope you're well.
We're really sorry to hear that you and your family had to end your énergie Fitness memberships due to the dissatisfaction you faced with regards to the opening times and cleanliness of the gym itself. We would like to think we have since improved our service and hope we can one day win your trust back.
Thanks for taking the time to leave us feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Decent gym
Decent gym, staff are friendly, more easy access with the 24/7 hours now. My only negative is there are hardly any working lockers in the female changing rooms, there are a decent amount of lockers but only about 5 or 6 are working/available and as I go from work I carry a rather large bag which I couldn't leave by the machines on the gym floor if there are none available when I visit
25 maj 2022
Omdöme utan inbjudan
Not as good as it used to be.
Lots has changed since i joined in 2019. Staff hardly there since moving to 24 hour opening. No lockers available in ladies changing room.
25 maj 2022
Omdöme utan inbjudan
Svar från Energie Fitness - Chelmsley Wood
Hey Jem,
Thanks for taking the time to leave a review. We're sorry to hear you have not been wholly satisfied with your énergie Fitness experience so far and for that we can only apologise and hope to make it up to you in the near future. With regards to the facilties, if you have any suggestions for improvement please raise this with a member of staff.
Best wishes,
énergie Fitness Central Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.