We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... Se mer
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... Se mer
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2B Riverway Retail Park, KA12 8AG, Irvine, Storbritannien
- 01294685224
4,8
Utmärkt
196 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Assistant very knowledgeable and…
Assistant very knowledgeable and patient and took time to explain all about the different types of mattresses
14 juli 2023
My experience was great the staff were friendly
My experience was great the staff were Very helpful I walk into the store and had a look around the beds I went to a member of staff I the could help me look for new bed
1 juli 2023
Omdöme utan inbjudan
Very he!pful
15 juni 2023
The lady in the shop was very helpful…
The lady in the shop was very helpful and explained all the choices I had and also made the purchase if it easy. The delivery men were great they took my mattress up the stairs and also put it on my bed and were nice
10 juni 2023
Delivery on time as ordered
Delivery on time, bed has been great adjusting mattress is superb for comfort and to watch tv at the touch of a button
24 maj 2023
Great experience
Shop staff polite and helpful. Used the sleep match machine and identified the mattress’ that would suit.
Quick delivery by dreams. Guys were efficient, used footwear covers and took old mattress away. Couldn’t have been a more simpler experience. Delighted with my new mattress, it’s a struggle to get up for work!!! :/
5 april 2023
Great choice of beds and helpful staff
9 april 2023
Omdöme utan inbjudan
Great product and helpful and friendly…
Great product and helpful and friendly sales advice.
8 april 2023
Excellent service from shop to home.
Staff in the shop were friendly and knowledgeable. They helped us choose the most suited products within our budget and without any pressure to buy.
The delivery team were also very good. They wore overshoes to protect my flooring and offered advice on how best to assemble my bed frame.
9 mars 2023
Excellent company
Excellent service from start to finish.
Sales staff very informative without being over the top.
Delivery guys fantastic.
So helpful .
Moved furniture as bed didn't fit where I intended it to go so had to reshuffle .
2 mars 2023
Ordered product from Dreams ,Irvine
Ordered product from Dreams ,Irvine, Ayrshire. Staff were very helpful and very friendly. All our questions were answered fully and we were never put under any pressure. At all times we were kept informed about delivery and mattress was delivered on time and the old one removed. Will most certainly use Dreams in the future.
16 februari 2023
Fabulous service from the staff at…
Fabulous service from the staff at Dreams Irvine. Delivery guys very helpful. 5 stars all round
18 januari 2023
Had a great experience when purchasing…
Had a great experience when purchasing my new bed, mattress and mattress protector alongside 8 year guarantee with mattress too. The bed is the most sturdy of beds. The mattress is extra firm which I need. I am a heavy set woman and I've never felt more secure on a bed in my life. The mattress is honestly the best one I've had. The extra storage is exactly what I need. The staff in store were all lovely. The gentleman who helped me greeted me straight away and offered help. Gave great advice and I use a machine to help with choosing a mattress. The other staff were so polite, offering refreshments whilst I was in the middle of making my purchase which they really didn't have to but they went out their way to do so. I would highly recommend of buying a bed from dreams definitely go in store. The calm atmosphere is to be admired and the kindness shown was above and beyond. Thanks and I will be buying from dreams again as well as having recommending you to a friend recently on the hunt for a new bed. Thank you.
28 december 2022
First class service by the team in the…
First class service by the team in the shop. Offering tea coffee or water. Great at explaining all the mattresses we looked at. So would definitely recommend Dreams for beds.
2 december 2022
Kenny in the Irvine store
Kenny provided excellent customer service when myself and my girlfriend looked to purchase a new mattress. His knowledge of the products and services Dreams can provide was brilliant and would recommend to anyone. Thanks Kenny
25 november 2022
Omdöme utan inbjudan
Exceptional delivery and service
Quick fitting, nothing was a hassle, very good customer service, spent time to manually show the use of the bed and explain to my gran who is hard or hearing
20 oktober 2022
Omdöme utan inbjudan
highly satisfied of the visit in dreams
highly satisfied of the visit in dreams store learn a lot of Experience in Dreams Store
14 oktober 2022
Omdöme utan inbjudan
Goodbye sore back, hello sweet dreams
Fantastic experience in Dreams , used the sleepmatch bed and it got us spot on with recommended mattresses , and we bought one , staff really very good and knowledgeable I highly recommend this store
17 oktober 2022
Omdöme utan inbjudan
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