We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... Se mer
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... Se mer
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2B Riverway Retail Park, KA12 8AG, Irvine, Storbritannien
- 01294685224
4,8
Utmärkt
196 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service.
We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a coffee. Although we came to no firm decision "we will be back". Most helpful.
3 juli 2026
Omdöme utan inbjudan
My wife and I where greeted with smiles…
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much for a very easy delivery and installation of my bed.
28 juni 2026
Staff in the shop were friendly and…
Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's.
Bed delivery was on time, they set the bed up, checked we were happy with positioning etc before they left and they took away all the wrapping.
14 juni 2026
Lovely sales lady
Lovely sales lady
Very accommodating
Offered water
Friendly
Delivery service was great, guys were great
22 maj 2026
From in store service to delivery
From in store service to delivery, staff were friendly, knowledgeable and helpful. Understanding the needs of my elderly parents.
7 juni 2026
A pleasure to deal with.
Your staff member Donna could not have been more helpful,she also made us feel at ease,as if we had known her for years.
Your delivery guys where great as they had to climb stairs.
We where totally satisfied with our purchase.
We would recommend and return in the future
31 maj 2026
Debbie at Irvine Dreams Store
Debbie, the shop assistant in the Irvine store was extremely pleasant and helpful. Debbie demonstrated a wide range of knowledge across the products, providing an excellent customer experience, helping us purchase a new mattress which met our requirements
19 maj 2026
Omdöme utan inbjudan
Staff member was amazing she done so…
Staff member was amazing she done so great work delivery service was fast easy and helpfull
22 maj 2026
We had a great overview in the Irvine…
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions we were offered tea/coffee although not required. On delivery the guys were very helpful and as was building myself pointed out the bit tonlook out for which helped. Overall very good.
10 maj 2026
I’ve only had it for a week but already…
I’ve only had it for a week but already feel a difference in my sleep pattern.
Less waking up throughout the night when turning over - l am a side sleeper. Getting used to the different feel of the foam from my previous spring mattress. I feel my sleep is deeper than before and am monitoring the differences with a positive attitude.
So far so good.
Thanks Tempur and dreams😁
12 april 2026
Dreams came true!
Dreams assisted us in choosing our mattress. We eventually chose one, arranged delivery and collection of our old mattress. The whole process worked like clockwork. Excellent.
31 mars 2026
Amazing dreams
Absolutely amazing service with friendly and helpful staff beds are super comfy would highly recommend dreams to anyone wanting to purchase beds
11 april 2026
Extremely helpful from Debbie in the…
Extremely helpful from Debbie in the shop at irvine to delivery guys.
27 mars 2026
Very helpful and pleasant to deal with
Very helpful and pleasant to deal with. Kenny was very professional and explained everything
8 mars 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
They are ment to fix the bed 4 months…
They are ment to fix the bed 4 months down the line they haven't you have to keep going back in and asking so that no good so a waste off money so don't waste your money
1 december 2025
Omdöme utan inbjudan
Svar från Dreams - Irvine
Good Morning
Thank you for taking the time to leave us your review.
I am very sorry to hear of the issues you have had with your mattress, so we can look into this further I have requested some further information from Trustpilot.
Kind Regards,
Nick
Phenomenal Customer Service
The sales rep’ in the Irvine store (Debbie) was the epitome of customer service - so rare to find these days.
Great products and great customer experience. Well done!
27 februari 2026
Omdöme utan inbjudan
From first entrance into Irvine store…
From first entrance into Irvine store to installation of my bed, excellent attention from all. Can’t fault them and I’m not easy to please. Would certainly go back to the Irvine Store.
13 februari 2026
Detta är Trustpilot
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