Dreams - Irvine Omdömen 

196
TrustScore 5 av 5

4,8

Unit 2B Riverway Retail Park, KA12 8AG Irvine, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... Se mer

Betygsatt 5 av 5 stjärnor

Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... Se mer

Betygsatt 5 av 5 stjärnor

My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... Se mer

Betygsatt 4 av 5 stjärnor

We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Unit 2B Riverway Retail Park, KA12 8AG, Irvine, Storbritannien

  • 01294685224

4,8

Utmärkt

TrustScore 5 av 5

196 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(196)

13 732 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We bought the Padstow mattress king…

We bought the Padstow mattress king size, its a bit firmer than expected but still very comfortable, unfortunately for me I have arthritis in my left hip which is causing me pain at night so I have had to buy a mattress topper, no slight on the mattress though my husband and I are very happy with it and Dreams were great.

7 mars 2024
Betygsatt 5 av 5 stjärnor

GREAT

OK, so you pay a bit more but well worth it with guarantees, I also got free pillows. Overall a pleasant non pushy experience. I found the perfect mattress and I can change it if it's not as comfy as I experienced in the shop too!
There was lots of offers and catered for different budgets. There was even interest free.

21 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Staff were brilliant and picking a bed…

Staff were brilliant and picking a bed was easier than I thought, we were put on a bed that works out the best bed for you and it works. staff thought of everything,and have already recommended Irvine shop to my friend.
No problem with delivery staff. They delivered the bed within time slot.

30 november 2023
Betygsatt 5 av 5 stjärnor

Excellent service all round

In shop service was great, staff were attentive and accommodating to all our needs and also made effort to get us the best deal on our budget. Delivery was smooth professional and stress free. Very happy with the bed and mattress. Excellent service and product.

24 november 2023
Betygsatt 5 av 5 stjärnor

Quality service.

Excellent service from when we entered the store. Knowledgeable staff who measured us using the computer technology of the body assessment plus helped us through every stage of selecting a mattress, bed frame. No pressure applied on what to buy plus left us to discuss what we wanted. Also offered coffee/tea whilst in the shop. Delivery date agreed with installation. All in an enjoyable experience and would recommend the Irvine store for the friendliness of the staff.

18 november 2023
Betygsatt 5 av 5 stjärnor

My initial experience with the staff…

My initial experience with the staff was with Donna from the Irvine store.
She was extremely helpful, not a pushy sales person who was only interested in the sale.
To explain,
I had visited three other bed outlets and did not feel comfortable at all.
I felt no pressure in this store and after spending all of my working life in customer service, I felt comfortable and confident and that definitely swayed me to buy from your company.
Unfortunately, I had a family emergency and had to put back delivery quite a few times. Donna and her colleagues were very understanding and I finally managed to receive my new bed last week. The two gentlemen who delivered and built my bed were absolutely lovely and very understanding.
I have been thoroughly impressed with everyone have encountered during this process and special thanks to Donna . Her customer service and genuine caring attitude went a long way .

17 november 2023
Betygsatt 5 av 5 stjärnor

Phenomenonal In-Store Experience

Both my fiancé and I went into the Dreams store located in Irvine. We were welcomed by all staff and after having a look around ourselves, Kenny offered us to use the Sleepmatch equipment that recommended which type of mattress was best suited for us. Kenny was very informative, friendly and ensured that we got the best value for our budget.

19 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect

My husband and i visited the Irvine store after shopping around for a bed.I must say the staff were very helpful and courteous,we told them what kind of bed we would like and they showed us several to try,we were not pressured in any way but explained the type of mattress,s that would suit our needs,after choosing the bed we were asked if we would like a drink while the paperwork was being done,overall Kenny and the lady assistant made our purchase pleasurable.We took delivery of the bed a few days later where they gave us a 2hour slot which they came 15min into the first hour,it took Pawel and his mate 5min from start to finish,a great experience overall.Well done Dream Team we will be back.

10 juli 2023
Omdöme utan inbjudan

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