We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simple to use and more customer friendly than another scheme was proven to be in the past. This was so easy to use and clear, no hidden traps or penalties for using a different retailer to the one run... Se mer
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I personally wouldn't bother ordering direct from their shop if you are in a hurry. Despite stock showing as in stock, it can take some time for delivery. I was ordering through their work scheme... Se mer
Involved with cycle to work scheme, very helpful on the phone guiding through the process. Would use them again. Any questions on your order you can phone them up and you speak to an actual person q... Se mer
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Företagsinformation
Kontaktuppgifter
6 Europa Way, SA5 4AJ, Swansea, Storbritannien
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
4,6
Utmärkt
5 tn omdömen
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Speed of customer service and dispatch
The customer service offered by CycleSolutions was excellent.
24 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thank you very much for your review!
very helpfull
I have called the team and they made everything simple and straight forward process. I managed to get my new bike via partner shop within a week from applying, just in time for Christmas.
9 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Excellent, thank you very much for your review!
Amazing delivery service and amazing…
Amazing delivery service and amazing customer service. The bike box collapsed and the delivery driver had to carry it and made it safely to the garden. Unfortunately the reflector had broke but not because of the delivery driver
22 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thanks for your review, if you haven't already please email aftersales@cyclesolutions.co.uk so that we can try and get your reflector issue sorted
Excellent service from start to finish also had advice how to maintain moving components
Excellent service throughout from start to finish also was given advice how to self maintain moving components on a weekly to monthly basis
14 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Great, thanks very much for your review!
Super helpful staff
Super helpful staff, really polite and helped me order correct size and spec I wanted bike for. Corrected me on item I ordered that was incorrect for the bike, coming pre assembled is an excellent perk too. Really pleased!
18 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Glad we could help, thank you for your review!
Svar från Cycle Solutions
Thanks for your review!
Excellent communication
Excellent communication. Fabulous deals. Very helpful staff. Lots of choice. Easy to deal with.
18 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thank you very much for your review!
Great service
Great service. From communication to delivery, I couldn't fault anything
11 december 2025
Omdöme utan inbjudan
Great service from start to finish
Great service from start to finish
15 december 2025
Omdöme utan inbjudan
Efficient, friendly staff
My experience of using Cycle Solutions was on the whole good after initially rejecting the quote I received from a partner store due to a lack of detail, the fault might have been with the store
22 december 2025
Omdöme utan inbjudan
Non returnables
Very poor that you can’t return clothing using hygiene as an excuse. I am stuck with £120 bib tights that are too small and can’t be returned when a hygiene strip or the like could be used as many other shops do. Buy elsewhere is my advise.
10 december 2025
Omdöme utan inbjudan
Great bike and an outstanding service.
Great bike and an outstanding service.
10 december 2025
Omdöme utan inbjudan
Very helpful staff
12 december 2025
Omdöme utan inbjudan
Really quite easy
I got a quote from Manufacturer direct including delivery, submitted the order to CS who processed it within 2 days. Excellent service but delivery costs included in the quote will be removed from your voucher. Also be aware that the additional 15% discount is only available for bikes ordered from their list not from a shop, it does state that clearly but I forgot about it when the agreement came through.
3 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thank you very much for your review!
Fantastic service
Fantastic service! My order arrived within days and the communication on any updates was brilliant.
2 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Excellent, thanks for your review!
Great to deal with.excellent…
Great to deal with.excellent communication . When I rang up I actually spoke to a human and wasn't put on hold . What a refreshing change
1 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thank you very much for your review!
Nice quality bike
So far so good. I've not used the bike yet .
But it looks great and good quality.
My only criticism is that cycle solutions review there delivery contract.
I left instructions on my door to leave in the garage as I only work 5 minutes away.
The delivery company did not contact me when to say it had been delivered or a courtesy call that they were nearby.
Thankfully it was in the garage .
I hope tomorrow the bike rides as good as it looks.
Used the bike 13/12. It's great ! 🙂
3 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thank you very much for your review and glad to read that you're enjoying your new bike! I will pass on your experience regarding delivery
Excellent advice and prompt issue of…
Excellent advice and prompt issue of coupon
1 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thanks for your review!
Great experience very efficient and no…
Great experience very efficient and no problems
12 december 2025
Omdöme utan inbjudan
Svar från Cycle Solutions
Thank you very much for your review!
Detta är Trustpilot
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