I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloure... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Se mer
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Se mer
Företaget har svarat
My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Kontaktuppgifter
Unit 2, 146 Carrington St, 6163, O'Connor, Australien
- support@colourvue.com.au
- www.colourvue.com.au
3,6
Medel
223 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ColourVUE Coloured Contact Lenses
Hi Joanne, thank you so much for your 5-star review. Thank you for shopping with us!
Svar från ColourVUE Coloured Contact Lenses
Hi Colin, we appreciate your taking the time to leave us your feedback. We are sorry for the trouble this might have caused. However, upon checking, the status of your parcel was delivered yesterday morning; we sent you a status update if you have received it, but we did not hear back from you. Your convenience and satisfaction are important to us, this is why, our customer service will reach out to you immediately to send the photo of what we sent and discuss how we can sort this out. Thank you for your understanding.
Svar från ColourVUE Coloured Contact Lenses
Hi A Taylor, thank you so much for your 5-star review. Thank you for shopping with us!
Bought the emerald green colour for a…
Bought the emerald green colour for a Book Week character....was amazing!
6 augusti 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Margaret, thank you so much for your 5-star review. Thank you for shopping with us!
10/10 would 100% recommend
The delivery was super fast and well done, the contacts themselves are really good quality and comfortable, I recommend this company to anyone who asks about contacts
4 augusti 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Zoe, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great contacts and easy to use
Great contacts and easy to use - got in time for party - really happy
29 juni 2024
Svar från ColourVUE Coloured Contact Lenses
Hi John, thank you so much for your 5-star review. Thank you for shopping with us!
Love the contacts I brought it from…
Love the contacts I brought it from your company a few times never disappointed
11 juli 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Sarah, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Svar från ColourVUE Coloured Contact Lenses
Hi Jay, thank you so much for your 5-star review. Thank you for shopping with us!
Great company with high quality…
Great company with high quality contacts, excellent customer service and far delivery make them a brand I'll keep coming back to!
15 juni 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Hayden, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Svar från ColourVUE Coloured Contact Lenses
Hi Haley, thank you so much for your 5-star review! We are happy you're satisfied with the surprise we included in your order.
Svar från ColourVUE Coloured Contact Lenses
Hi Charnelle, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Really happy with the overall shopping…
Really happy with the overall shopping experience. I love the colours I chose, they look amazing when I put them in and they’re very comfortable too.
24 mars 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Suzanne, we appreciate your time for leaving us your 5-star review. Thank you for shopping with us!
Great company
I have used their products in the past and they have always been high quality. I had an issue with not receiving my order and they immediately sent another without problem, and added a few freebies.
25 maj 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Brad, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Shipping was super fast and product…
Shipping was super fast and product fine too. Blue prostetic lens was out of stock which is the one i wanted but otherwise all good.
26 maj 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Andreas, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
The contacts are great quality and…
The contacts are great quality and comfortable, they also thew in a random extra set if contacts which are awesome as well
25 maj 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Brianna, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Fabulous customer service
Great product but one part was missing from the three part order. Once I contacted customer service their response was fabulous. Really appreciated the quickness of response and the solution. Thanks.
22 maj 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Sophie, thank you so much for your honest review! We are sorry for the trouble caused, no worries, we will do our best to avoid this in the future. We will also share this with the store team to let them know to keep up the amazing work.
101 service and product
great service. amazing colour very fast delivery I wish this product and service was around years ago when I first started wearing contact lenses
17 maj 2024
Omdöme utan inbjudan
Svar från ColourVUE Coloured Contact Lenses
Hi Victoria, thank you so much for your 5-star review. Thank you for shopping with us!
Svar från ColourVUE Coloured Contact Lenses
Hi Laura, thank you so much for your 5-star review! We are happy that you're satisfied with the lenses.
Svar från ColourVUE Coloured Contact Lenses
Hi Emmy, thank you so much for your 5-star review. Thank you for shopping with us!
So disappointed
So disappointed. I’ve waited nearly 20 days for my contacts and it was delayed at first and now I’ve been waiting all day and I got an email saying it is out for delivery today and now it’s 6 o’clock at night and nothing is here. I tried to use the support to message someone and it was an automated response. Truly so disappointing it takes more than 15 days to arrive.
6 april 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Skye, thank you for leaving us your feedback, and we are very sorry that the courier took longer to deliver your parcel to you. Rest assured, we have sent the order as soon as possible.
Please note that we do not have control over the courier once we send them out.
Also, to confirm, how did you try to contact us? Because we checked and didn't receive any email from you. Please let us know, so we can sort it out quickly, thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.