I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloure... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Se mer
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Se mer
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My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Se mer
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Företagsinformation
Skrivet av företaget
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Kontaktuppgifter
Unit 2, 146 Carrington St, 6163, O'Connor, Australien
- support@colourvue.com.au
- www.colourvue.com.au
3,6
Medel
223 omdömen
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Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought Mad Hatter coloured lenses and…
I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloured lenses from this company many times and never had this problem before.
27 maj 2026
Svar från ColourVUE Coloured Contact Lenses
Hi Kendall, Thanks for your feedback and for being a returning customer. We're sorry to hear the Mad Hatter lenses didn't meet your expectations. As outlined on the product page, this design is intended for cosplay, costume looks and event use, where the effect is often most noticeable in close-up photos and event lighting. However, we appreciate that the appearance can vary depending on factors such as natural eye colour and lighting conditions. The customer service will reach out to you shortly to sort this out, thank you for your understanding.
Trusted
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my eyes. He assured me that ColourVUE was someone they’d heard of and could be trusted. So I ordered without any worries. Only thing is it seemed stocks were a little low
20 maj 2026
WARNING DO NOT WASTE YOUR MONEY HERE
You are a scamming lying piece of work. Everyone will warned to stay away & I will make it my best to tell them. You lied when you said you sent the lenses I paid for, then you told me you would express post me a full box of lenses. That too was a lie as I still haven’t recieved anything. You best be refunding my full amount now to my original payment method or I will escalate this further.
10 april 2026
Svar från ColourVUE Coloured Contact Lenses
Hi Natalie, we’re sorry to hear about your experience and understand your frustration. We can confirm that your order was dispatched from our end, and tracking shows the package was successfully delivered yesterday. While delivery is handled by the courier and outside of our direct control, we take full responsibility for ensuring you receive your order and have a positive experience. Our customer service team will be in touch shortly to look into this further with you. Thank you for your understanding.
Extremely simple ordering and a nice…
Extremely simple ordering and a nice selection of costume contact lenses, Delivery was punctual and efficient.
Would purchase from again ☺️
28 mars 2026
Svar från ColourVUE Coloured Contact Lenses
Hi Alicia, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
I loved the look and the feel of the…
I loved the look and the feel of the contacts but they were supposed to be long lasting and ripped after 3 uses
18 januari 2026
Svar från ColourVUE Coloured Contact Lenses
Hi Samantha, we are really sorry to hear this, that’s definitely not the experience we want you to have. Glad you loved the look and feel, but they should absolutely last longer than that. Our customer service team will be reaching out to you shortly and will sort this out for you.
Appreciate you flagging it with us.
DO NOT TRUST THIS COMPANY!
DO NOT TRUST THIS COMPANY!
Placed an order of around $1,500 on the 8th June 2025.
Each time they reply to an email they state the stock will be in ‘the next week’ or I can get a refund. I have consistently asked for a refund and promised it would be provided that day.
It has been almost 6 months now that I’ve been trying to get my money back. The phone number is disconnected and they have stopped replying to emails. All of which have been very professional and understanding on my end, but this is now beyond a joke!
DO NOT WASTE YOUR MONEY HERE!
8 juni 2025
Omdöme utan inbjudan
Fast delivery Had trouble with the website but was…
Had trouble with the website but was all resolved and delivery of the contacts was fast . Received them in 2 days , which was in good time for Halloween !
20 oktober 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Sue, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
I have no received my order
I have no received my order. Please cancel it’s too late. I needed them for an event. I would like a refund
26 augusti 2025
Svar från ColourVUE Coloured Contact Lenses
Hey Cherie, we are sorry your order didn’t arrive in time — we know how frustrating that is, especially for an event. Our customer support will reach out to you shortly to sort this out. For future orders, feel free to contact support@colourvue.com.au early if there are any delivery concerns, they are always happy to help. Thanks for your patience.
Not worth express shipping.
Paid express shipping on a Tuesday, packing label was created the next morning. My package wasn’t received by Auspost until Monday the week after. My 2-3 business days shipping took atleast 4 business days just to get to the courier.
29 juli 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Callum, we're sorry for the delay. Express shipping should be faster, and we understand your frustration. We’re reviewing what went wrong to prevent future issues. We’d still love the chance to make this right and recommend something that works better for your needs. Our customer service team will reach out to you shortly. Thank you!
Svar från ColourVUE Coloured Contact Lenses
Hi Mohammed, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
Very easy and fast process will still…
Very easy and fast process will still recommend them.👍👍👍👍
10 juni 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Pani, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
Great quality product as always!
Great quality product as always, fast postage and great communication
28 maj 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Charlott, thank you so much for your 5-star review. Thank you for shopping with us!
Svar från ColourVUE Coloured Contact Lenses
Hi Kellie, thank you so much for your review. Thank you for shopping with us!
The colours were not as vibrant as I…
The colours were not as vibrant as I wanted and were very uncomfortable
23 april 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Red-Jandals, thank you again for taking the time to share your feedback. We’re genuinely sorry to hear that you experienced the same issue again with the colour and comfort of the lenses.
We did reach out to you after your previous review to try to assist and better understand the issue, but unfortunately, we didn’t hear back. We had hoped to help you find a more suitable option before your next order, especially since we mentioned that the colour will depend on your natural eye colour, which can affect how vibrant certain lenses appear. We’d still love the chance to make this right and recommend something that works better for your needs. Our customer service will reach out to you soon, thank you!
Happy Customer
Contacts and other products ordered were exactly as described. Really happy with how they looked and felt. This was my first time using any sort of contact lens and they weren't uncomfortable or irritating in any way. Can't wait to use them with my costumes. Only down side was a bit of a lag with delivery. But the pros far outweigh that.
25 april 2025
Omdöme utan inbjudan
Svar från ColourVUE Coloured Contact Lenses
Hi Cameron, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
For the most part very very…
For the most part very very comfortable. Looked great and wore them for hours and they didn’t irritate my eyes at all, despite being a first-time contact wearer
4 april 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Jade, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
I love colourvue I been using for about…
I love colourvue I been using for about 4+ yrs now there colours are natural and soft to the eye I have had problems in the past with other contact lenses where they have left my eyes dried out and needed a script to improve my condition
No problem with colouvue as they are using soft gently on the eye technology wonderful love them thanks heaps very happy
6 februari 2025
Omdöme utan inbjudan
Svar från ColourVUE Coloured Contact Lenses
Hi Sibel and Emma, thank you so much for your 5-star review and your continuous support! We will share this with the store team to let them know to keep up the amazing work.
Svar från ColourVUE Coloured Contact Lenses
Hi Isabella, thank you so much for your 5-star review. Thank you for shopping with us!
Fantastic
Fantastic
Genuinely perfect for what I needed it for. To unsettle my friends and take a bit wayyyy too far. Had to go out with sunglasses so I wasn't stopped every two steps by people wanting to look at my eyes and ask questions
1 februari 2025
Svar från ColourVUE Coloured Contact Lenses
Hi Nessie, thank you for your kind feedback. We’re thrilled to hear that you are happy with the product you received. Thank you for shopping with us!
Arrived days past due date
Arrived days past due date. They were needed for a shoot and couldn’t use them because they arrived too late.
29 december 2024
Svar från ColourVUE Coloured Contact Lenses
Hi Timothy, thanks for leaving us with your feedback! We apologise for the delay; however, you placed your order on December 29th, and since we only process orders on weekdays (excluding holidays), it was processed the following business day. The holiday season also contributed to the delay, and once our courier partner picks up the parcel, the delivery will be in the hands of Australia Post. We appreciate your patience and understanding. No worries, our customer service team will reach out to you, and they will assist you further.
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