Thank you so much team for supporting eye contact lenses for costumers , amazing time shipping in 3 days wow , I love the small gifts in the packaging. Will continue ordering contact lenses if stil... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Long time customer of clearly. Seems like they were sold off. Contacts now very expensive and my most recent order contained faulty lenses. I contacted customer service and after supplying everything... Se mer
I had a great experience ordering my contact lenses from this company! The delivery was super fast, which I really appreciated. Their customer service was also excellent. On top of that, I even rece... Se mer
The best price for Biotrue contact lens solution on the market. The delivery arrived faster than expected, and I didn’t pay a single cent for shipping 🙂 They even included a Haribo candy gift, whi... Se mer
Företagsinformation
Om Clearly.com.au
Informationen kommer från olika externa källor
Clearly's Promise
Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
We have Canadian roots, Canadian hearts, and a true Canadian drive. Our story begins in Vancouver, in the year 2000. The first Canadian retailer to offer eyewear online, we’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of BC to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer. We also have stores across Canada, where you can pop in to test out frames in person or have your eyes examined by our partner optometrists.
Clearly's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.ca, you can rely on: 24/7 support in English and French, via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Kontaktuppgifter
Australien
- www.clearly.com.au
4,4
Utmärkt
8 tn omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Waited three weeks before contacting…
Waited three weeks before contacting Clearly who then only decided to commence processing order and providing a tracking number. Obviously order got lost in the system and only sent once I complained.
16 april 2026
Omdöme utan inbjudan
Easy to buy online and quick shipping…
Easy to buy online and quick shipping and arrival. Thank you for making buying contact lenses a painless experience.
10 april 2026
Omdöme utan inbjudan
Long time customer of clearly
Long time customer of clearly. Seems like they were sold off. Contacts now very expensive and my most recent order contained faulty lenses. I contacted customer service and after supplying everything they asked they are now ghosting me. I’ve had to order my contacts through an optometrist who turned out to be cheaper than clearly. Long term customer lost!
5 mars 2026
Omdöme utan inbjudan
Excellent service
Fast delivery and excellent communication. Product is of high quality. I purchased the same item before and was very happy. So im a return customer.
27 mars 2026
Omdöme utan inbjudan
Thanks a lot
Thanks a lot , im leaving in remote , it was less than a week , faster than expected , not too expensive and came with Haribos
26 mars 2026
Omdöme utan inbjudan
Address incorrect had to pick it up.
Product as described shipping times are good. Unfortunately, because the address was not stated correctly in the package I had to leave my work to pick it up in the post office. Because of that I won’t be ordering it again because I would like the package to be delivered to me not pick it up.
25 mars 2026
Omdöme utan inbjudan
Terrible products and service.
Absolute nightmare – CLEARLY should not be trusted
I ordered 4 boxes of contact lenses and every single one was faulty. I contacted CLEARLY multiple times, sent clear photos of the broken lenses, and never received a refund—just a hollow “sorry.” Their customer service is completely useless, and their product quality is unacceptable. I am beyond disappointed. Do not waste your money on this company.
24 mars 2026
Omdöme utan inbjudan
Order shipped in great time and in good…
Order shipped in great time and in good condition. Have had to ask for a tax invoice to claim on my private health insurance.
24 mars 2026
Omdöme utan inbjudan
I had a great experience ordering my…
I had a great experience ordering my contact lenses from this company! The delivery was super fast, which I really appreciated. Their customer service was also excellent.
On top of that, I even received a little gift with my order, which was such a nice and thoughtful surprise. It definitely made the experience even better!
I highly recommend them and will definitely be ordering again.
23 mars 2026
Omdöme utan inbjudan
Great lenses and very fast delivery
Great lenses and very fast delivery. Thanks you.
20 mars 2026
Omdöme utan inbjudan
They have no customer support. Don't buy from them.
I purchased contact lenses. My health insurer reimburse me as long as the receipt shows what I purchased. The receipt send by Clearly only stated I purchased contact lenses but not how many boxes. My insurer requires a bit more information than that. I tried to contact Clearly to ask for a more informative receipt. They have three ways of contacting them: 1) phone (no answer despite numerous attempts), 2) email to customer service (they never respond) and 3) chat with their customer support (whatever I write the chat immediately close with "Your conversation has ended"). I warn Australians from using Clearly.
28 februari 2026
Omdöme utan inbjudan
Delivery was very prompt and packaging…
Delivery was very prompt and packaging was great
6 januari 2026
Omdöme utan inbjudan
Back order doesn't mean forever.
About 3 weeks ago you told me that my order was on a back order which I thought meant forever it didn't and I received my audit today fully thank you.
6 mars 2026
Omdöme utan inbjudan
In to my 3rd year with Clearly
What can I say, Try Clearly and you'll know why I switched and stayed.
6 mars 2026
Omdöme utan inbjudan
Happy customer
A good shopping experience with fast delivery...what more could I want or need?
5 mars 2026
Omdöme utan inbjudan
Easy to use Site with helpful searches…
Easy to use Site with helpful searches and teach support also with a huge range of contacts
4 mars 2026
Omdöme utan inbjudan
Quick and reliable
I’ve been ordering my multifocal contacts from Clearly.com.au and they never disappoint. Delivery is always quick, and their service is so responsive and reliable. It’s the only website I genuinely trust and count on. Thank you for always being consistent!
3 mars 2026
Omdöme utan inbjudan
Price is great and delivery is fast
Price is great and delivery is fast, however, after receiving the wrong order twice, the staff didnt make any effort to help the situation other than suggesting to return the product that was incorrectly shipped.
23 februari 2026
Omdöme utan inbjudan
Have used previously with no issues
Have used previously with no issues, however recently ordered some contacts to ensure had enough when current supply ran out. Due 16th Feb for delivery and now 27th Feb and still says in Process. Now have no contacts and only vague promises of we'll look into it and get back to you in 48 hours. Appalling customer service and only way to contact is direct message. Will never use again
27 februari 2026
Omdöme utan inbjudan
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