I like the simplicity of having one frame and lots of colours. It makes it easier for re-ordering. The online ordering is easy to follow and the team checked in with me about a change I made compared... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve always felt the big optometrist chains are rip offs - I got a pair form Dresden last week and couldn’t be happier, great price, great service and being able to change frame and arm colours is fan... Se mer
I like that the glasses are lightweight and comfortable, with colour options. Service is excellent. My prescription is always made correctly. I tried another online brand once with no success and p... Se mer
Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept. We moved away from Newtown, Dresden's OG home... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.
Kontaktuppgifter
278 King St, 2042, Newtown, Australien
- +61 2 5300 3003
- hello@dresden.vision
- dresden.vision
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and very good to…
Excellent service and very good to deal with
Sent the wrong glasses, but replaced
Sent the wrong glasses, but were easy to deal with, ended up sending two more pairs.
Staff very helpful when I had an issue…
Staff very helpful when I had an issue with the prescription. Love the style and price of the frames.

Svar från Dresden Vision
Simple & Efficient
I like the simplicity of having one frame and lots of colours. It makes it easier for re-ordering. The online ordering is easy to follow and the team checked in with me about a change I made compared to my last order. I appreciated that.
We LOVE Dresden!
Love your designs, new color launches, and of course the prices!
Always get compliments on the glasses and refer people to you.
We have soooo many pairs at home it’s getting out of hand!

Svar från Dresden Vision
Dresden is my go to for glasses
Dresden is my go to for glasses, simple, easy, great customer service
I love Dresden glasses
I love Dresden glasses, so easy to deal with, very professional and the frames made in Australia. Awesome!
A professional service.
I telephoned and the girl spoke clearly and explained the order and all that goes with it. Very professional.
Absolutely incredible service
Absolutely incredible service - super helpful and kind. Love the glasses and awesome range of colours. 100% would recommend!
Repeat and rusted on customer
I’m a regular buyer of Dresden frames. I have many colours. It’s so easy to pop my prescription lenses out of and into the frames. I’ve recently bought prescribed sunglass lenses. The tint is great. Very restful for the eyes.
I have over a dozen pairs of glasses…
I have over a dozen pairs of glasses and sunglasses from Dresden. Love them all. Light, inexpensive and virtually indestructible. Best of all, they look great. Can’t ask for more.
Quality and Value
I like that the glasses are lightweight and comfortable, with colour options.
Service is excellent. My prescription is always made correctly. I tried another online brand once with no success and poor prescription results that was very disappointing.
I’m sticking with Dresden for progressives!
Ordered from NZ
Ordered a pair of sunglasses and everyday glasses over the phone recently. Super helpful salesperson. Explained the process carefully. I'm in NZ so they took a couple of weeks to arrive, but tracked all the way. I now own 5 pairs of Dresdens and love that I can interchange the lenses and frames.
The price at 50% off was amazing. Keep doing what you're doing Dresden!
Easy phone order and quick shipping
I could do the order easily over the phone and you guys still had the 50% rebate on record from a while back.
Very quick shipping.
Everything on the website was clear and…
Everything on the website was clear and easy to follow. I received the glasses quite quickly and of course was impressed with the price.
One mention was that the area of focus is quite narrow compared to my older prescription glasses but I will get use to that over time.
Great Customer service
I contacted customer service about an issue with a lens I ordered, and Megan was really helpful. She explained everything clearly and helped sort out the problem quickly. I’m very happy with the service and the product. Would definitely order from them again.
Dresden is THE best
Dresden is THE best! Quality basic products, fast and helpful service and good website, easy to navigate. Phone assistance is also right on the money. What more could you want?
Chat support by a real (and knowledgeable) person
The online chat support person was very capable and helped complete my order when I had particular request.

Svar från Dresden Vision
I adore Dresden
I adore Dresden. Currently living in Canada so I love that I can get glasses here. I have over 20 pairs clear and 6 sunnies of original shape. At least half are from when there was one off colours. This last order I went with the new red. I have through word of mouth sold at least a hundred pairs. I have also written to the company to hire me to manage and open a location in Edmonton.

Svar från Dresden Vision
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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