BSI Merch Omdömen 

Very helpful, and great communication. Had a problem with an item and was reimbursed almost instantly. Pleasant dealing with bsi merch customer service.

Really nice folk Ozzy Forever.

Chord was very helpful with my request even though it was a bit far fetched. Thanks Chord, was nice speaking to you!

You are Madonna and you love your fans so much that you choose to press your new album on a limited vinyl series. Your fans who also love you save their money and pre order your record and patiently waiting for it to be shipped months later. And then you choose BSI for this beautiful exchange of love between an artist and their fans to take care of your goods. I had order the limited vinyl copy and i received a CD instead. Then emaild them and they asked me to ship it back so I can receive my vinyl. Little did I know the nightmare i was putting myself into. June 22nd was the day I was expecting to receive my vinyl and it's September 10th and still nothing. Of course their response is the parcel got lost in the transit and they will refund me but is this the real, honest & true meaning of selling a record to your beloved fans if the partners you choose to do this are retarded and have no clew about merch? I work in the music industry and every time we press vinyl there is an amount of records outside of the final number of orders in case there is a broken one or faulty. If you are an artist seeing this choose better. If you are a fan.. dont waste your money & time.

I’ve had a great experience with Zara larsson merch team , they were efficient, understanding , kind and helpful. Thankyou so much Jodie!
Thankyou so much bsi merch

I’m extremely happy with the service I received. I contacted customer service regarding a damaged vinyl, and the response was fast and efficient. The refund was handled quickly and without any hassle.

I’m very grateful for how smoothly everything was resolved, and I couldn’t be happier with the service. Thank you so much!

I ordered an item as a gift, it was dispatched immediately but unfortunately it was lost by the courier. I cannot praise the customer team enough, they were so helpful and immediately got a replacement dispatched out to me, sorting everything out. Every interaction was professional, prompt and genuine. Lovely company who I'd recommend.

Had an issue with my order but cleared up quickly and replacement items are on the way

Aria did her very best to try to resolve my issue . Promt response and friendly .

There's been an inconvenience with my order due to a change that wasn't received properly. Perc has been very kind, accurate and quick and the problem has been solved.

I would like to thank Harmony for her help. Even though I had written to the wrong depertmant she answered and passed my message to the relevant team.

Customer service was very helpful and quick!

Excellent service.
Fast, on spot and solve all issues.
Either AI mail answer or Stella from customer service
Thank you so much
Dimitris

At a time of panic (of my own making) - customer service were brilliant! Friendly, and really helpful!

Total comunication with BSl merch - kept me totally updated with my purchase .
Excellent quality tshirt!

I was really happy with the service provided! Really quick email response and service to what I requested!

They responded really fast to my mail and they were really really kind

Customer services went above and beyond to sort out an issue I had with my delivery address. Very responsive.

Daisy was very helpful and polite. Thank you for the help

very helpful and was incredibly kind

Perc was great support when enquiring about an exchange. Replies were quick and informative. Great team to deal with