i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The CRD2 fridge is a mid-tier fridge at a budget price. I opted for this unit as my first fridge as not to break the bank and become familiar with longer overland stays. The sale price was an added bo... Se mer
What a disappointment. I paid for a solar charge controller. FedEx at various times claimed that it had been delivered; later they claimed the package hadn’t even been given to them. In both cases, I... Se mer
The flexible 200w solar panel and l.e.d. camp light appear well-designed and are working great so far. Both have become integral parts of my camper. BougeRV provided good service, shipping, and comm... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Kontaktuppgifter
4,3
Utmärkt
3 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från bougerv.com
Thank you for the amazing feedback! 😊 We're so glad you're happy with our service, shipping, and products. Your support means the world to us! 🚀💛
Product worked as advertized👍
11 januari 2026
Svar från bougerv.com
Thank you for your feedback! 😊 We're thrilled to hear the product worked as advertised. Enjoy! 👍🎉
I’m really disappointed I had my first…
I’m really disappointed I had my first cooler for a 5 years running 24/7 the compressor went out. Bought my third cooler about two months ago to keep meat frozen and this is the second time it went from -02 to 24 degrees so $150 worth of meat in the garbage. Man yall got to do better.
14 mars 2026
Svar från bougerv.com
Dear Tommy,
We are truly sorry to hear about your disappointment and the inconvenience you’ve experienced with our product. Please accept our sincerest apologies for the trouble and the loss of your meat—it’s never our intention to let our customers down.
When any issue arises with our products, we encourage customers to reach out to our customer service team for assistance. However, we regret that we haven’t received any emails or calls from you regarding this matter.
To resolve this issue, we’ve already reached out to you via email and are eager to assist you further. We hope to hear back from you soon so we can work together to identify and address the problem.
Thank you for your understanding and cooperation. Your satisfaction is very important to us, and we’re committed to making things right.
Warm regards,
BougeRV Official Website Customer Service
Svar från bougerv.com
Thank you for your support! 😊 We're so glad to hear you've had a great experience with our products. We can't wait for you to try more! 🚀
Spending money is never a great…
Spending money is never a great experience. I have been happy with all the products I have purchased. So it has been a good experience... looking forward to trying more of your products.
10 januari 2026
Svar från bougerv.com
Thank you so much for your kind words! 😊 We're thrilled to hear you've been happy with your purchases and look forward to providing you with more great products in the future! 🚀
Great customer service. I bought a 100 amp charge controller, 2000 watt inverter
I bought a 100 amp charge controller, 2000 watt power inverter, solar panel cables, and a MC4 tool from them. Everything has been great besides the power inverter i only used it a few times before it started having an error code and not working. Customer service was great, they sent me instructions to diagnose the problem but the problem ended up being something I couldn't fix, they sent me a new power inverter to replace it. I'd give Customer service an A+ rating they were very helpful and made sure the problem got resolved.
9 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for sharing your experience! 😊 We're so glad our customer service could help resolve the issue and get you back up and running. Your A+ rating means the world to us! 🙌⚡
Great customer service!
I have purchased several BougeRV products and they have been good quality and they have great customer service.
6 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for your kind words! 😊 We're so happy you’re enjoying our products and service. Your support means a lot to us! 🙌✨
Svar från bougerv.com
Thank you for your feedback! 😊 We're glad you’re happy with the quick shipping and the product! 🚚✨
Svar från bougerv.com
Thank you for your support! 😊 We're thrilled you love the product! 🚀✨
Svar från bougerv.com
Thank you! 😊 So glad to hear you're liking it so far—enjoy! 🌟
Just got fairly re entry haven't had a…
Just got fairly re entry haven't had a chance to use in nature just at home and it's working great ty
15 januari 2026
Svar från bougerv.com
Thank you for your feedback! 😊 We're thrilled to hear it's working great so far—hope you enjoy it even more out in nature! 🌿✨
Easy access to excellent customer service
I ordered two BougeRV Outdoor Portable Camping Lantern. One of them had a rattling sound when rotated it in my hand. I corresponded with email and was requested to send a video clip. I received a replies immediately and a replacement came soon after.
14 januari 2026
Svar från bougerv.com
Thank you so much for your kind words! 😊 We're glad we could assist you quickly and ensure you're happy with your purchase. Enjoy your camping lanterns! 🏕️
I received my mini pink travel…
I received my mini pink travel refrigerator with a scuff scratch on it.
6 januari 2026
Svar från bougerv.com
Dear Karin,
We are truly sorry to hear that your mini pink travel refrigerator arrived with a scuff or scratch. Please accept our sincerest apologies for any disappointment this may have caused.
We want to assure you that if you encounter any issues, you can always reach out to us for assistance. However, we noticed that we have not received any prior feedback from you regarding this matter. To address your concern promptly, we have reached out to you via email and are eager to hear back from you so we can work together to resolve this issue.
Thank you for your understanding and cooperation. We look forward to assisting you and ensuring your satisfaction.
Warm regards,
BougeRV Official Website Customer Service
battery will not charge unit runs only…
battery will not charge unit runs only when charger attached. not good
6 januari 2026
Svar från bougerv.com
Dear ray,
We are truly sorry to hear about your dissatisfaction with our product. Please allow us to clarify that the heated blanket is designed to be used while connected to a power source and is not a rechargeable model. We hope this clears up any potential misunderstanding about the product's functionality.
If you are unsatisfied with the product for any reason, you are welcome to contact us to arrange a return. However, we noticed that we have not received any communication from you regarding this matter.
To assist you further, we have reached out to you via email and look forward to your response so we can help resolve your concerns. Thank you for your understanding and cooperation.
Warm regards,
BougeRV Official Website Customer Service
BougeRv exceeded my expectations
BougeRv exceeded my expectations with a warranty claim. Great people to do business with.
1 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for your kind words! 😊 We're so glad we could exceed your expectations. It’s always a pleasure to assist you! 🙌✨
Responsive to Communications
Responsive to Communications
Inventive and useful products. Really great customer service. This is a great company.
12 januari 2026
Svar från bougerv.com
Thank you for your kind words! 😊 We're so glad you enjoy our products and service. Your support inspires us to keep doing our best! 🙌✨
I cannot recommend a bougerv…
They finally agreed to send a new unit
10 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Dear Don,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. Your feedback is extremely important to us, and we deeply regret that our product and support did not meet your expectations.
We understand your concerns regarding the temperature fluctuation and the challenges you faced with the first refrigerator. Please know that we have taken your feedback seriously and are continuously working to improve our products and services to provide a better experience for our customers.
We have sent you a replacement refrigerator, and the tracking shows it has been successfully delivered. If you encounter any further issues or have additional concerns, please do not hesitate to reach out to us. We are here to assist you and ensure your satisfaction.
Thank you for giving us the opportunity to address your concerns, and we hope to hear from you soon.
Warm regards,
BougeRV Official Website Customer Service
Good products and excellent customer service
I absolutely love BougeRV's CIGS solar panels: Ultimate flexibility without risk of cracking cells, and long life. I do wish their top layer was more scratch-resistant, though. I also bought a 2000W inverter from BougeRV... had a manufacturing problem with the first that didn't show up until I had been using it for a few weeks, which customer support was quick to address; shipped me a replacement right away to make it right. Very impressive customer service.
18 december 2025
Svar från bougerv.com
Thank you for your detailed and thoughtful feedback! 😊 We're thrilled you love the CIGS solar panels and appreciate your understanding regarding the inverter issue. We're always here to make things right! 💪☀️
Customer Service was very good
Product was lost by your company, did not deliver as promised or on time which caused me problems.
Customer service gave me a refund for the product, I have other BougRV equipment and have had no problems with it.
11 januari 2026
Svar från bougerv.com
Dear William,
We are truly sorry to hear about your negative experience, and we sincerely apologize for the inconvenience caused by the lost package and the delay in delivery.
Please rest assured that we take such matters seriously. As soon as we were made aware of the issue, we issued a full refund to you on January 27th. We deeply regret that this situation did not meet your expectations, and we understand your frustration.
If there are any other concerns or questions you would like us to address, please don’t hesitate to reach out to us directly. We are here to assist you and would be more than happy to help.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Warm regards,
BougeRV Official Website Customer Service
The app sucks
10 januari 2026
Svar från bougerv.com
Dear Richard,
We are truly sorry to hear about your dissatisfaction with our app. Please accept our sincerest apologies for any frustration this has caused.
We have reached out to you via email to better understand your concerns and assist you further. If your issue has not yet been resolved or if there is anything specific you’d like us to address, please don’t hesitate to let us know. We are committed to doing everything we can to help improve your experience.
Thank you for your patience, and we look forward to hearing from you soon.
Warm regards,
BougeRV Official Website Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.