i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The CRD2 fridge is a mid-tier fridge at a budget price. I opted for this unit as my first fridge as not to break the bank and become familiar with longer overland stays. The sale price was an added bo... Se mer
What a disappointment. I paid for a solar charge controller. FedEx at various times claimed that it had been delivered; later they claimed the package hadn’t even been given to them. In both cases, I... Se mer
The flexible 200w solar panel and l.e.d. camp light appear well-designed and are working great so far. Both have become integral parts of my camper. BougeRV provided good service, shipping, and comm... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Kontaktuppgifter
4,3
Utmärkt
3 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an issue with the dc to dc…
I had an issue with the dc to dc charger. I emailed bougerv and I was contacted the next day. After several test I was ask to perform on the unit. I was sent a replacement, which so far is working as it should. Special thanks to Wenny for the help in resolving this issue. I had an over all good experience.
6 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you so much for your kind words and for sharing your experience! 😊 We're glad we could assist you and that the replacement is working well. We'll be sure to pass your thanks along to Wenny! If you need anything else, feel free to reach out. 💪
Svar från bougerv.com
Thank you for your feedback! 😊 We're thrilled to hear you're happy with both the MPPT Controller and diesel heater. Enjoy! ⚡🔥✨
Svar från bougerv.com
Thank you for your kind words! 😊 We're so glad you enjoyed the great prices, fast delivery, and excellent service. Your support means the world to us! 🚀✨
I assume you got paid by UPS for the…
I assume you got paid by UPS for the damaged power pack. Then you left me with 50 pounds of junk and lovely parting gift, a light. You have made no effort to replace the unit or offered any apology for the way my account was handled. I wouldn't buy anything from you ever again. Enough said.
27 januari 2026
Svar från bougerv.com
Dear jodie,
We are truly sorry to hear about your dissatisfaction and the experience you’ve had. Please accept our sincerest apologies for any inconvenience caused.
If you were unhappy with the resolution provided at the time, we sincerely regret not having received any feedback from you regarding your concerns. As we were unable to send a replacement unit, we issued a full refund for your order. Additionally, the complimentary gift included with your order was not required to be returned.
If there are any unresolved issues or additional concerns, we encourage you to reach out to us directly. We are committed to addressing your concerns and ensuring your satisfaction.
Thank you for your understanding, and we hope to have the opportunity to assist you further.
Warm regards,
BougeRV Official Website Customer Service
The most compelling aspect of my…
The most compelling aspect of my purchase was the quality of the product, chiefly the two zone cooler style fridge/freezer. It can be powered by 12V or 24V (the latter is my build-out design) and appears very reliable, as tested in my kitchen,
27 januari 2026
Svar från bougerv.com
Thank you for your thoughtful feedback! 😊 We're thrilled to hear you're impressed with the quality and versatility of your fridge/freezer. Wishing you many reliable adventures ahead! ❄️🚐✨
Shipped in time, arrive in good condition.
Orders are always shipped in time and arrive in good shape.
19 januari 2026
Svar från bougerv.com
Thank you for your feedback! 😊 We're so happy to hear your orders always arrive on time and in great condition. Your support means a lot to us! 🚚✨
Stand up warranty
I had a few issues with one unit and they honoured their warranty quickly and sent a replacement.
19 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you so much for your kind words! 😊 We're thrilled to hear you were satisfied with our warranty service. Your support means a lot to us! 🚀
Pricing Mistake
Updated: I do believe it was an accidental error by the website team. While I wished the sales people would have honored the price that was indicated, as what is customary in retail, and immediately fix the incorrect website pricing, It was nice to see a representative from the company acting responsibly and did try to make things right. They did fix the website error. And so whats great is they made the correction. I like the products I purchased from Bouge RV.
Original post:
BougeRV's website indicated pricing on two items that they will not honor. They claimed it was an innocent website mistake. However, after they have been made aware of this twice to two different representatives, one of which is a manager - they have continued to leave this misleading advertised price on their retail website for others to be baited. A solar charger advertised for on sale for $89.99 from $129.99 , but once in the shopping cart changes to $159.99 for the same item.
25 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Dear David,
We sincerely apologize for the frustration and inconvenience caused by the pricing issue on our website. Upon receiving your feedback, we immediately contacted the relevant team to address and correct the pricing error as a priority to ensure no further confusion for our customers.
We regret that the process may not have met your expectations, and we truly appreciate your patience as we work to resolve this matter. We have also reached out to you via email and look forward to your response so that we can assist you further and make things right.
Thank you for bringing this to our attention, and we deeply value your understanding.
Warm regards,
BougeRV Official Website Customer Service
Fast and dependable service
26 januari 2026
Svar från bougerv.com
Thank you for your kind words! 😊 We're glad you found our service fast and dependable. We appreciate your support! 🚀✨
Great customer service and the camp…
Great customer service and the camp light works amazing
18 januari 2026
Svar från bougerv.com
Thank you for your feedback! 😊 We're thrilled to hear you love the camp light and had a great experience with our customer service. Happy camping! 🏕️✨
Our solar panel to charge our 52qt rv…
Our solar panel to charge our 52qt rv fridge arrived quickly and was well packaged. We are using the bouge rv fridge on a long trip and it's excellent! We are using the 12v adapter in the car and transferring to 110v AC when in a hotel. The onboard battery is handy when out of the car for hours in parks. Everything stays cold/frozen for us. We love this unit!
25 januari 2026
Svar från bougerv.com
Thank you for sharing your experience! 😊 We're so glad to hear your solar panel and fridge are keeping everything cool on your long trip. Sounds like an amazing adventure! 🏕️❄️ Safe travels and enjoy! 🚐✨
I purchased a mobile fridge
I purchased a mobile fridge, It is great product . The customer service is very responsive and helpful! I highly recommend this brand ! The experience was so good that I m considering adding new bougeRV items to my camping gear
26 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for your kind words! 😊 We're thrilled you love your mobile fridge and had a great experience with our customer service. Can't wait to be part of your camping adventures with more BougeRV gear! 🏕️❄️✨
Best designs out thete.
Great products, fast and considerate service!
I have diesel heater, DC heated blanket and fridge. They are the best!
24 januari 2026
Svar från bougerv.com
Thank you for your awesome feedback! 😊 We're so happy you love the designs and products. Enjoy your heater, blanket, and fridge—they're made to keep you cozy and happy! ❄️🔥✨
Top notch quality service.
I did received the item with a massive damage due to shipping and handling,contacted the support services,send pictures and tracking informations,within days my replacement unit did arrive in my front porch.
The support services is excellent and swift.
Thanks to Jhon for assisting my claim and deliver it quickly in time.
Full (5) five stars for the company that stands behind their products.
Rod P.
15 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you so much for your amazing review, Rod! 😊 We're thrilled to hear you had a great experience with our support team. We'll be sure to pass your kind words to Jhon! ⭐⭐⭐⭐⭐ Your satisfaction means the world to us! 🚀✨
Ordered the T1 portable lamp
Ordered the T1 portable lamp. Nice design, seems solid and I can't wait to try it for real this summer.
The first one that came in didn't light up at all. I'm thinking it maybe got damaged in transport since the box wasn't in the greatest shape. Sent an email to the support team and they came back to me in less than 24 hours. They asked me to try a couple things and since nothing worked, they sent me a new unit and let me keep the old one. They provided the new tracking number and made sure to update me every part of the process. Even if the first lamp came in faulty, I find it very nice that the support was quick to react and comprehensive.
16 mars 2026
Omdöme utan inbjudan
Svar från bougerv.com
Thank you for sharing your experience! 😊 We're glad our support team could quickly assist and make things right for you. Enjoy your T1 portable lamp this summer! ☀️💡✨
The purchased item fulfills my needs
The purchased item fulfills my needs. It arrived in great condition. Exactly as described. Good purchase. Good value. Happy customer
22 januari 2026
Svar från bougerv.com
Thank you for your wonderful feedback! 😊 We're so happy to hear the product met your needs and arrived in perfect condition. Enjoy! 🎉👍
My 5th or 6th purchase from BougeRV
My 5th or 6th purchase from BougeRV. From 4 200w solar panels to everything to connect them. All products have preformed well and build quality done right. Very happy with this company. Will be back
22 januari 2026
Svar från bougerv.com
Thank you for being such a loyal customer! 😊 We're thrilled to hear our products have served you well. Can't wait to have you back for your next adventure! ⚡☀️
Product arrived well packaged and…
Product arrived well packaged and delivery time was very reasonable.
22 januari 2026
Svar från bougerv.com
Thank you for your feedback! 😊 We're glad to hear your product arrived safely and on time. Enjoy! 🚚✨
Svar från bougerv.com
Thank you so much for your awesome feedback! 😊 We're thrilled to make glamping easier for you. Happy adventures! 🏕️✨👍
Svar från bougerv.com
Thank you for your kind words! 😊 We're so happy to hear you're enjoying the product. Have fun! 🎉✨
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