Alpha Cars Omdömen 

Amazing service and very quick turn around would highly recommend using him again.

Poor, would of been quicker to walk

Taxi was 10 minutes late, I missed an important meeting

Awful service. Ordered taxi for two blind friends for 3am to Gatwick. Arrived 45 minutes late so my friends were very anxious as they move slowly through the airport and were afraid they’d miss their flight. Don’t use.

The taxi stunk of cig ash every where the car needed a clean from inside had an awful smell even after the cig smell had gone had to keep my window open all the way, wont be using this taxi firm again

You cannot get any bookings during school time as they pre book everything for school this is absolutely unacceptable. This company is profit based and not for service at all.

Awful local company, showed up 15 mins late than booked ( ) then at the end of the ride we had to pay 50p extra as we were paying by debit card as well
( and unfortunately we didn't have cash ) Allegedly this is what the debit card companies charge them.....won't come as a surprise prise we would never use these local cowboys again.........

The taxi driver was 30 minutes late, when he turns up he drove past my house and to a complete different close!! i then called the main office for them to tell me they’re getting the driver to call me whom didn’t then call me for another 10 minutes! for then when i’m on phone to the driver he can’t understand anything i was trying to say, he went to a complete different address, and he was very slow and lacked any communication

Avoid at all costs.
Prebooked a large taxi to take the family to the airport. Called Alpha the day to double check they had it still scheduled (prev history of them not turning up) which they did.

On the morning, at the time we were meant to be leaving for the airport, no taxi turned up and no contact from Alpha. When we called them they advised they could no longer send the large car, that they could instead send 2 smaller cars and we would have to agree to the costs of 2 cars. We had no choice due having to catch a plane but we will never use them again. Unreliable, unapologetic and makes the customer pay the cost of their mistakes.

Booked a taxi 1 week in advance. It was 10 minutes late, I had to ring them to ask where it was. The operator said it was 20 minutes away still, so we missed our train and our table reservation. Man said ‘we’re running a business here’. Absolute joke. Never use again.

Neighbour ordered taxi to her house. I then get a message from neighbour saying the taxi had hit my car. Witnesses see the taxi driver driving at speed down road who went past destination to then stop and reversed again at speed who hit my car and damaged it, to then drive off and not leave details. Taxi company wasn’t helpful at all and lied saying they can’t get hold of driver which is convenient. Absolutely disgusting.

Drivers are nice enough but the operators are awful. Booked a taxi at 4pm for it to arrive at 9pm on the app. My booking wasn't officially created until 20.58. I rang at 9 and asked why there wasn't a taxi ready and they said a taxi was on its way and would be 5 minutes. It wasn't until 21.15 that a taxi was on it's way. So the operator lied to me on the phone. Not taking any accountability whatsoever for me having to wait despite booking 5 hours prior or for the person on the phone lying about a taxi being on its way. If I could give 0 stars I would

I use this taxi company a lot the drivers are always courteous , friendly and polite .
Today I was going to the hospital for a MrI scan so I was abit nervous but the driver chatted away and my journey was great .
When I was ready to come back I realised I had lost ny door key the driver rang through to see if I had dropped them in the earlier cab .
Thinking that was the end of it and I would never see the keys again I have just had a knock on the door the taxi driver from this am dropped them off for me me he had found them on the back seat .
Five star 🌟 service would definitely continue to use Alpha cabs .

This is without doubt the worst taxi firm I’ve ever had the misfortune to use! They are constantly late, cancel your taxi without notifying you & are as rude as they come! DONT EVER USE THEM

After booking a cab for a hospital appointment, was told just before that they couldn’t make it and would pick up too late. They failed to take my correct address without checking and left it too late for me to make an alternative booking.

Contacted to get a taxi licence, showed my address , diving licence and emailed phoned all were okay. Went to office and asked £150 in the beginning then said you are not from Merseyside so do you have a friend who works in Alpha or pay £300 to do the course. Cause I don’t live in Merseyside I have to pay double and the course and council giving me licence is Wolverhampton so how is he asking me double. How can having a friend working for alpha help me or money . Just a con unprofessional they want me Oath working for them before I even can get a licence. I didn’t have no issue to work for Alpha but I don’t know nothing about how taxi works this is why I went to them but anyways it was a bad experience and 3 staff were in the office no one seemed interested all were unprofessional eating chatting away rubbish which wasn’t necessary when someone is there for help. I might not live in that area but I am still a customer and behaving like this is just unnecessary remember you were not giving me a licence but just getting me in a course which I was paying for. Licence is given by council not by you Alpha try treating people’s time.

Amazing staff an drivers thank you all an hope you all have a great new year Denise x

Wouldn't use again the tge driver robbed my 15 year old daughter scumbags

We’ve just used Alpha cars to take us to and bring us home (Pound Hill) from our Christmas Dinner at the Shipley Bridge Hotel. We were very pleased with the service. Our taxi arrived exactly on Schedule to take us to dinner and only took about ten to fifteen minutes to collect as when we called for a cab home. Friendly drivers, excellent service.