Linda wonderfully explained the details of the Home Deal Smart Gas Offer and she answered all my questions. Very patient and very professional. Signing up was very straight forward and she organised... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The person who answered my call was polite and informative . She explained every detail clearly and was patient and friendly. The length of the call was adequate for understanding all of the detail o... Se mer
Företaget har svarat
Beware this electricity company, there sharks very expensive . Smart meter was installed , i knew it will result to high electricity cost , dont trust the smart meters, previous bill was 757.00 winter... Se mer
Företaget har svarat
I very much appreciate professionalism, product knowledge, organisation, respect and courtesy and received all of the above from Hayden and the lovely lady who very capably guided me through the re... Se mer
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Företagsinformation
Skrivet av företaget
Switch to Alinta Energy. No Lock in Contracts. No Exit Fees. Easy online sign up. Switch today. We cover Western Australia, Victoria, South Australia, New South Wales and Queensland. Making energy more affordable.
Kontaktuppgifter
Perth, Australien
- www.alintaenergy.com.au
We want you to spend less on energy.
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Alinta Energy
Hi,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Very helpfull
12 oktober 2026
Svar från Alinta Energy
Hi David,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Very thorough with information.
Very thorough with information.
Answered questions respectfully
12 oktober 2026
Svar från Alinta Energy
Hi Garry,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Beware this electricity company
Beware this electricity company, there sharks very expensive . Smart meter was installed , i knew it will result to high electricity cost , dont trust the smart meters, previous bill was 757.00 winter. 3 family members went to Europe still winter no one home till evening charged me 1232 for that quarter / BINGO GOT THEM SINGLE HANDED no way i used up that much electricity on the everning with one person home, ALINTA ENERGY JUST RIPPED ME OFF THESE SMART METERS CAN BE AJUSTED TO SUITE THESE SHARKS. BEWARE THIS COMPANY , THEFRE RIP OFFS
21 september 2026
Omdöme utan inbjudan
Svar från Alinta Energy
Hi Peter,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Please reach out if you require assistance.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Thanks,
Lilly
I have been using Alinta for many…
I have been using Alinta for many years, no issues.
10 oktober 2025
Svar från Alinta Energy
Hi Frank,
We appreciate your long-term loyalty and are glad your experience has been smooth.
Lilly
Totally different charges than promised
Told me my daily charge would be $1.01. Off peak hot water around $ .17/kwh. Peak around $.24/kwh . Get my bill and totally changed
8 oktober 2026
Svar från Alinta Energy
Hi Donald,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Please reach out if you require assistance.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Thanks,
Lilly
Svar från Alinta Energy
Hi Bill,
We are so glad to hear that our team offered helpful details. Thank you for your review.
Lilly
very patient and informative employee
The person who answered my call was polite and informative . She explained every detail clearly and was patient and friendly.
The length of the call was adequate for understanding all of the detail of the plans for electricity and gas.
9 oktober 2026
Svar från Alinta Energy
Hi Janice,
Thank you so much for your wonderful feedback. We are happy to hear that our team member provided clear, detailed information while remaining patient and friendly throughout your conversation. We truly appreciate your positive support.
Lilly
I was already an existing Alinta Energy…
I was already an existing Alinta Energy customer and when I tried to apply for fair go 40 account, my account number would not accept with my name and birth date. So I had to apply as a new customer to receive the discount. I found the process very confusing for an existing customer.
8 oktober 2026
Svar från Alinta Energy
Hi Dianne,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Please reach out if you require assistance.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Thanks,
Lilly
I liked the greeting and service and…
I liked the greeting and service and the advice I got was very helpful thanks
6 oktober 2026
Svar från Alinta Energy
Hi Paul,
Thank you for your great review. We appreciate you taking the time to let us know about your experience.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Linda provided great customer service
Linda wonderfully explained the details of the Home Deal Smart Gas Offer and she answered all my questions. Very patient and very professional.
Signing up was very straight forward and she organised a meter inspection for me to make the transition more quickly.
I found the offer details through the Energy Made Easy website.
6 oktober 2026
Svar från Alinta Energy
Hi Peter,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Svar från Alinta Energy
Hi Colin,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
My experience was excellent
My experience was excellent. The lady was very patient, polite, courteous & had a lot of knowledge.
10/10 from me .
5 oktober 2026
Svar från Alinta Energy
Hi Jo,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Well I’m not happy apparently something…
Well I’m not happy apparently something went wrong and we are moving in with no power
It was to be conected today
Now my food is going to thaw and go bad. Not happy
6 oktober 2026
Svar från Alinta Energy
Hi Karen,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Please reach out if you require assistance.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Thanks,
Jazzy
To many hoops (numbers)
To many hoops (numbers) to go through, to get to someone to talk to.
6 oktober 2026
Svar från Alinta Energy
Hi Dimitrija,
Thank you for leaving us your review. We appreciate you taking the time to let us know how we can improve our customer service experience.
We have passed this feedback on to the relevant department so that we can work towards a better process.
Sally
New address
The extremely friendly nature and helpfulness of the gentleman I dealt with.
5 oktober 2026
Svar från Alinta Energy
Hi Jane,
Thank you for taking the time to leave us such a wonderful review. We appreciate you letting us know about your experience with us.
We look forward to assisting you with all your future enquiries in the same friendly and helpful manner.
Sally
Svar från Alinta Energy
Hi Megan,
Thank you for taking the time to leave us your review. We appreciate hearing from you regarding your experience with us so far.
We look forward to assisting you with all your future enquiries.
Sally
The excellent listening skills were…
The excellent listening skills were very much appreciated as used by your representative.
5 oktober 2026
Svar från Alinta Energy
Hi Kevin,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
If Alinta cares seniors so nicely
If Alinta cares seniors so nicely, we would definitely appreciate its gesture.
3 oktober 2026
Svar från Alinta Energy
Hi Chitranjan,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Please reach out if you require assistance.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Thanks,
Jazzy
Rang Alinta 2nd October
Rang Alinta 2nd October, to opt into Victorian government daily 3 hours free power.
Was informed by Lady in was talking to said no problems, but would have to put me on new plan which was 10 cents per kwh dearer my 8 cents for first 8 kwh on my solar input,plus cut out shoulder rate thru day and increase daily supply cost
Rip off merchants, con artists, liars
2 oktober 2026
Omdöme utan inbjudan
Svar från Alinta Energy
Hi James,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Thanks,
Jazzy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.