AIB Insurance Omdömen 

733
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely Outstanding Service from Ryan at AIB Insurance! I honestly cannot praise Ryan at AIB Insurance highly enough! From start to finish, the level of service I received was ab... Se mer

Betygsatt 5 av 5 stjärnor

Scott was extremely polite yet friendly. He explained that he wanted to try and find me a better quote for my campervan insurance than that from my current insurer. He took a few pieces of informati... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I hate dealing with insurance companies but just having had dealing with AIB insurance Bureau and a very helpful man called Ryani have no hesitation in giving them 5 Stars and will be using them for... Se mer

Betygsatt 5 av 5 stjärnor

Received a renewal from AIB which considering my Classic Sports car doesnt do much mileage, i was hoping it could be reduced, I rang & spoke to a human!! remember that?? no press 1 for press 2 for ...... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

AIB Insurance offer a bespoke personal lines for all your insurance needs. Call us now for an instant quote and cover.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

733 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(733)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Returning customer

I have previously been a customer with my last motorhome, and returned to insure my new campervan and the service I received was second to none all my info was still on their file which made it relatively quick and smooth great price as always and I am pleased to confirm I am a returning customer , very happy with the price and cover I have purchased. Thanks again to Ryan

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Max has been fantastic to work with

Max has been fantastic to work with, I have used this company for mamy years and would recommend them to anyone, always very helpful and they get everything confirmed very quickly with no issued.

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

I purchased a rare Japanese import car. Artur did a fantastic job, working really hard as there were a few headaches however all resolved and the quote was £800 cheaper than a rival specialist insurer.
Well done. Excellent service

7 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had a very disappointing experience…

I had a very disappointing experience with this AIB insurance company.

They are not transparent with their customers and, in my opinion, they mislead people. The contract clearly states that in case of cancellation, a refund should be issued — however, in reality, they refuse to return the money.

On top of that, their customer service is extremely rude and unprofessional. Instead of helping, they speak to clients in a disrespectful and dismissive manner.

I strongly advise others to read everything very carefully and be cautious before choosing this company. Based on my experience, I would not recommend them.
Very disappointing and misleading experience.

I took out an insurance policy with the expectation that, as stated in the contract, I would receive a refund if I cancelled. However, when I requested cancellation, I was told I would receive 0% back.

While there is a table buried in the policy showing reduced refunds over time (and 0% after 120 days), this was never clearly explained at the beginning. The contract wording is vague and says refunds “may not” be given, which is very misleading in practice.

In reality, they apply strict rules that leave customers with nothing back, even though this is not transparently communicated upfront.

On top of that, customer service was rude, dismissive, and unhelpful when I tried to clarify the situation.

I strongly advise anyone considering this company to read every detail carefully and be extremely cautious. My experience shows a lack of transparency and poor customer treatment.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

OUTSTANDING SERVICE

I am very pleased to have been contacted by AIB Insurance this afternoon. Was looking to insure my old Motorhome and Harry Lanyon did a great job in finding me an excellent deal which included many extras at a price cheaper than those quoted on comparison websites. It was nice to speak with a real person rather than a chat with a computer. I would certainly recommend this company and will use them in the future for my other insurance needs.

27 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had a great call with Ryan

Had a great call with Ryan, he was very helpful and professional with appropriate humour and friendliness. I feel I have a good deal and will continue to use AIB in the future

23 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ryan at AIB insurance was very…

Ryan at AIB insurance was very professional and made the whole process very easy, I would highly recommend AIB insurance and they will be talking on my other vehicle once it’s up for renewal. Thank you Ryan you’ve been a great help.

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

I recently purchased a motorhome insurance policy from you with ERS, the person I dealt with was Jason Gibbons. My e mail today is to tell you how impressed I am with your company and particularly with Jason himself.

As you are aware getting quotes from companies can be a potential nightmare with staff showing lack of knowledge and enthusiasm and just filling in the boxes, I have done this many times and am very pleased to say that Jason was a breath of fresh air, knowledgeable, courteous and more than anything cared about me the customer.
Jason told me about ERS, I have been stung before with insurance companies but having read in full what my policy includes and I am very happy indeed.

He said I could ring him if I needed to and yes the day after I had a question that I had forgotten to ask, I rang and spoke with a nice young lady who was able to pass me on to Jordan, I was quite astounded when it worked within seconds.
I wish I had found your company years ago, I have other vehicles to insure and without hesitation I will be using AIB's service again. I will certainly recommend you to my friends and family
Well done.

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ryan was very helpful

Ryan was very helpful. Our building insurance requirements were a bit out of the ordinary and Ryan hunted around until he found the right product for us. Great customer service and very thorough 5⭐️

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recently took out modified insurance…

Recently took out modified insurance via AIB and can't fault the process. 1st class experience from Ryan Upton. Touch wood I never need to make a claim, however I have peace of mind of my cover and the level of support I can expect to receive.

Thanks again Ryan :)

6 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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